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Toolkit — Hospitality tech

Since dining and lodging are two of society’s oldest types of businesses, the industry can be hesitant to embrace new technology. In reality, the seemingly straightforward concepts of preparing a meal or offering a room  could benefit immensely from

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Toolkit — Wildfire Season Preparedness

Wildfire season is here: do you know when you should close your patio? It’s become almost a yearly event. Smoke from nearby wildfires hangs over the area, creating hazardous conditions

Toolkits

[Toolkit] Alcohol to-go

Rules that allow liquor to-go and alcohol delivery in Washington are great wins for our industry, but if we want to see these rules become permanent, ensuring compliance is important.

Coronavirus Industry News National Resources Toolkits

[Toolkit] Financial relief

Relief programs in 2022 – info and updates  This is a brief list of programs created to help businesses and employees impacted by the coronavirus pandemic. This list is updated

Articles HERO News Room

HERO: Single-use plastic bags

New legal requirements for restaurants started last fall for plastic bags. Read all about it in this year’s update to the HERO, the Handbook for Excellent Restaurant Operations.   Single-use plastic

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Don’t forget these filing deadlines in Q2 

Quarter 2 is a busy time of the year full of changes. After we set our clocks forward, Washington hospitality operators have a lot to look forward to. Spring brings warm

Articles Events & Resources HERO News Room

HERO 2022: Closed captioning requirements

In 2021, the Washington State Legislature approved SB 5027, which requires places of public accommodation to provide closed captioning on televisions in public areas. Read all about it in this

Articles HERO News Room

HERO: Optional serviceware

This year, single-use serviceware such as plastic utensils and beverage lids have new regulations. Read all about it in this year’s update to the HERO, the Handbook for Excellent Restaurant

Food Safety Toolkits

Toolkit — Quick Bites: Changes to Washington food code

Several changes to the Washington State Food Code are going into effect on March 1 with enforcement of these new changes starting on Sept. 1 Are you prepared?

Articles HERO News Room

HERO: Health Emergency Labor Standards Act (HELSA)

New legal protections for employees who are considered high-risk are now in place. Employers will need to know who qualifies as a high-risk employee and what can and can’t be

Articles HERO News Room Resources

HERO: What’s new in 2022

Once again, our Handbook for Excellent Restaurant Operations (HERO) is loaded with new content for a new year. Not only have we added extensive new sections, but we’ve also revised

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[Toolkit] Supply Chain

The Washington Hospitality Supply Chain Toolkit is a regularly updated toolkit that includes stories from the Washington Hospitality Association as well as relevant stories from other news sources about the

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Toolkit — WA Cares officially on hold until July 2023

UPDATE: January 27, 2022 Gov. Jay Inslee signed HB 1732 into law. It goes into effect immediately. Seattle Times: Gov. Inslee signs bills to delay, expand exemptions in WA Cares

News Room Toolkits Washington State

New in 2022 – WA Cares on hold until July 2023

This page features new laws or upcoming changes impacting hospitality businesses that will go into effect in 2022. Each week we’ll  send members reminders in our weekly email and add

Articles Government Affairs News Room Toolkits Washington State

[Toolkit] New laws for plastics in Washington state

Single-use serviceware Quick summary Businesses can no longer automatically include some single-use items in customer orders. Customers will have to verbally confirm that they want single-use items or they must