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Hospitality Minds: They Meet Here

For more information visit www.wahospitalityconvention.com It used to be called the Washington Lodging Convention. Not anymore. For the first time, we are presenting the Washington Hospitality Convention, the place where

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Mystery Shopper (How do they Think?)

The legions of hotel mystery shoppers around the world are just that: a mystery. And, they’d like to keep it that way, thank you. Read the rest of the article

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Eye on Hospitality: Bloodborne Pathogens in Hotels (Protect Yourself)

By Paul Schlienz Better safe than sorry. Nowhere is this old saying truer than when it comes to dealing with bloodborne pathogens. These hazards can spread serious illness, and they

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REGISTER: 2018 Washington Hospitality Summits

Come Learn, Engage, and have Fun at the 2018 Washington Hospitality Summits! We are thrilled to announce that the Hospitality Summits are set for the Spring of 2018. There are

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(Top 10 Reasons) To Hire A Mystery Shopper

1. Improve the quality of service. Every business wants to be known for a high level of service, and many companies even spend considerable time and money training employees to

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Eye on Hospitality: Playing Music in Your Business (What You Need to Know)

For more detailed information on Hospitality Association music licencing programs – click here . By Paul Schlienz Protections for Businesses That Play Music In 2016, your State Government Affairs Team

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HotSchedules Launches OpX Roadshow (for Restaurant Leaders and Operators)

Operational Excellence tour kicks off Feb. 27th, focuses on sharing ways leading brands are overcoming the industry’s biggest challenges and shaping the future of restaurants AUSTIN, Texas, and ATLANTA, Georgia

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These Doctors Did Not (throw in the towel)

If you would like more information regarding Direct Primary Care options and your association healthcare solutions – click here One of the most profound changes brought about by the Affordable

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Business Supplies (Fetish?)

Okay, let’s get real. You know you love the label maker.  Not just because its cool, but because its an efficient tool that helps guide people through the rest of

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Hacking POS Terminal (Fun and Criminal Profit)

If you would like more information regarding your Hospitality Association member benefits and POS solutions – click here This summer an employee at Hewlett-Packard Company (HP), Matt Oh, published a

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What the Doctors Tell Each Other (About Direct Primary Care)

The American Academy of Family Physicians understands that in the undulating landscape of healthcare policy in America, the opportunity to spend more time interacting with patients while also providing ongoing

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What is (Direct Primary Care?)

Direct primary care, sometimes described as concierge care for the masses, is still a relative newcomer to the health system. But despite its currently small footprint, several political and insurance

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Ransomware Attacks Targeting Hospitality Industry

By:  Dustin McCreight The recent upsurge in ransomware attacks – 6,000% increase since 2016 – could be a wakeup call for all businesses, especially the hospitality industry that is increasingly becoming a