Once again, our Handbook for Excellent Restaurant Operations (HERO) is loaded with new content for a new year. Not only have we added extensive new sections, but we’ve also revised old sections to reflect new laws and regulations for 2022.

This year, our new sections include:

  • Optional service ware
  • Single-use plastic bags
  • Health Emergency Labor Standards Act (HELSA)
  • Closed captioning requirements
  • Cocktails to-go


The HERO is the ultimate in restaurant operations reference guides. You can download your 2022 copy and read the online version on our members-only site. Sponsored by Harbor Foodservice and My Hospitality Insurance.