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We are a member driven organization and are committed to success of the industry. Our team members have a passion for helping small business owners thrive and become great business owners.

Our core values are:

Passion to Serve

We have a passion to serve the hospitality industry and our communities.

Attention to Results

We understand our goals and work diligently towards achieving them, with honesty and integrity.

Accountability to Each Other and to our Members

We take responsibility for our successes, challenges and reputation and honor our commitments to each other and to our members.

Commitment to Excellence

We commit to constant and never-ending improvement and strive for excellence in all areas of our association.

Healthy and Constructive Conflict

We believe in healthy and constructive conflict as a tool for strengthening our shared vision of greatness.

Trust in our Team

We trust and are open with our team members, honoring each other as individuals working towards a greater good, every day, both professionally and personally.

Desire for Greatness

We desire to be part of something great, and continually work toward making greatness a reality. We value and embrace diversity in thoughts, opinions, cultures and backgrounds

Available Positions



Public Relations Manager: Seattle


Position Objective:
We are currently hiring a public relations manager with a focus on Seattle. The Washington Hospitality Association is looking for a candidate to develop and implement public relations to advance the hospitality industry’s policy goals. This position is responsible for planning, organizing and implementing marketing and advocacy communication programs. This position serves as the communications liaison between the communications and local government affairs departments.

This position will serve as an integral part of the communications & technology department, as well as perform the following work:

•Create and implement complete communications plans for Seattle local government affairs.
•Create professional outreach materials using a writing style clearly understood by the industry and other publics.
•Manage communications projects.
•Use public relations to promote the positive contributions of the hospitality industry.
•Work directly with the Senior Director of Communications & Technology, Local Government Affairs Director and the Local Government Affairs Senior Manager.
•Brainstorm with other staff members on communications campaign objectives, strategies and tactics, and help map out communications plans involving members, other associations, agencies and partner organizations.
•Determine appropriate information methods and techniques to carry out the communications and marketing activities.
•Work with other association departments to develop and implement strategic cross-boundary communications initiatives, including marketing efforts and execution/development of marketing/communications plans.
•Work with Washington Hospitality Association members.
•Serve as spokesperson for the Seattle Restaurant Alliance and Seattle Hotel Association.
•Cultivate, manage and leverage Seattle media relationships.
•Create communications assets, such as magazine articles, marketing materials, promotions, web materials, social media posts etc. related to assigned tasks and liaison departments.
•Manage websites for the Seattle Restaurant Alliance and the Seattle Hotel Association.

•Building trust
•Information gathering
•Accuracy and multiple-stakeholder content approval
•AP Style
•All major social media platforms
•Project management
•Written and oral communications, talking points, messaging
•Spokesperson experience
•Data collection, analysis and communication
•Customer/member relations
•Public relations strategy
•Strong work ethic
•Excellent interpersonal skills with high professionalism
•Ability to manage multiple projects simultaneously and pivot quickly
•Ability to organize and prioritize to meet association mission and vision

For a full job description or other inquiries about this position, please contact Lex Nepomuceno at 360-956-7279 or lexn@wahospitality.org. Please send press release and magazine-style writing samples with your materials. Provide references at the time of interview.


Communications and Database Analyst
Reports to: Sr. Director Communications & Technology, and Director of Information Services

Job Summary
The Communications & Database Analyst is a data-intense position that maintains and uses different association digital programs and assets to produce actionable data for the department, other departments and members.

Duties include, but are not limited to:

•Database – Data entry, maintenance and lead trainer of new staff of association CRM system.
•Website – Assist with website management including SEO, daily maintenance, forms and maintaining tagging norms along with best practice management for the department.
•Email – Maintain and lead on association email marketing platform.
•Web Analytics – Design, maintain and analyze data collected from all association web and email properties.
•Print Media – Lead on association print media projects such as the Handbook for Excellent Restaurant Operations, Hospitality Employment Law Guides, yearly labor law poster, Statistics Bluebook, and Hospitality Law Manual.
•Administrative – Assist and support membership department with their communication needs. Manage Advisory network as main contact with members and network participants. Department lead on managing progress report.

Minimum Requirements – minimum of one year each

•CRM experience including Crystal Reports.
•Proficient in the use of Microsoft Office products Outlook, Excel, and Word.
•Experience with scheduling, data entry, and general office correspondence activities.
•Email marketing platform experience
•Google Analytics and Google Tag Manager
•Proven Data analysis

Additional Desired Skills

•Business Intelligence tools
•UTM tagging
•Digital publishing and digital rights management


•Exceptional organizational skills in scheduling and planning
•Capable of completing tasks in an environment with quick turn-around requirements
•Ability to prioritize activities
•Ability to multi-task and work with multiple interruptions
•Possess effective communication skills in-person, on the phone and in writing
•Ability to plan, organize and prioritize tasks

Please email a cover letter addressing your experience related to the position along with resume to sherylj@wahospitality.org with the subject line “Communications and Database Analyst.”