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We are a member driven organization and are committed to success of the industry. Our team members have a passion for helping small business owners thrive and become great business owners.

Our core values are:

Passion to Serve

We have a passion to serve the hospitality industry and our communities.

Attention to Results

We understand our goals and work diligently towards achieving them, with honesty and integrity.

Accountability to Each Other and to our Members

We take responsibility for our successes, challenges and reputation and honor our commitments to each other and to our members.

Commitment to Excellence

We commit to constant and never-ending improvement and strive for excellence in all areas of our association.

Healthy and Constructive Conflict

We believe in healthy and constructive conflict as a tool for strengthening our shared vision of greatness.

Trust in our Team

We trust and are open with our team members, honoring each other as individuals working towards a greater good, every day, both professionally and personally.

Desire for Greatness

We desire to be part of something great, and continually work toward making greatness a reality. We value and embrace diversity in thoughts, opinions, cultures and backgrounds


Available Positions

Senior Manager of Business Development

DESCRIPTION:

If you are passionate about the Hospitality Industry and its success in all Washington state communities, come join our Business Development team!

The Washington Hospitality Association represents more than 6,000 members statewide. Collectively, these businesses are the largest private sector employer in Washington employing more than 300,000 Washingtonians pre-pandemic.

We are seeking an outgoing, detail-oriented leader and coach in this position to guide team members to attain program development and sales goals. We work in a fast paced, results oriented, dynamic, and changing industry, requiring a self-confident individual who loves the hospitality business and has a passion for helping businesses succeed

JOB SUMMARY:
Essential Duties and Responsibilities:

  • Enhance and execute long-term strategic plan
  • Create and execute plan for Program Sales Growth.
  • Maintain and enhance any required contracts.
  • Develop annual budget for all programs, revenue and related expenses.
  • Conduct ongoing financial analysis of all programs.
  • Prepare and present required board reports.
  • Provide supervision and ongoing coaching to team.

REQUIRED SKILLS:

  • The successful candidate must demonstrate:
  • Strategic thinking, creative problem solving and project management abilities.
  • Relationship and team building skills.
  • Management of multiple projects at the same time.
  • Development of detailed work plans and seeing tasks through to completion.
  • Superior written, verbal, and interpersonal communications skills.
  • Ability to function independently and effectively in stressful work environment.
  • Expansive knowledge of the hospitality industry and challenges owners/operators face.

REQUIRED QUALIFICATIONS:

  • Minimum 6 years operations experience and team supervision.
  • Must be willing to work evenings, and weekends as needed to meet job requirements.

We offer an attractive compensation package and benefits including, medical, dental, life, LTD, paid vacation, EAP and 401k.

We are an Equal Opportunity Employer.

APLICATION PROCESS:

Please apply and upload a cover letter and resume at the following link: Apply For This Job


Senior Communications Manager

DESCRIPTION:

If you are passionate about the Hospitality Industry and its success in the Washington State Communities and Economy, come join our Communications team.

The Washington Hospitality Association represents more than 6,000 members statewide. Collectively, these businesses are the largest private sector employer in Washington employing more than 300,000 Washingtonians pre-pandemic.

We are seeking an outgoing, detail-oriented leader and coach in this position to guide team members in being the primary source of information for members. We work in a fast paced, results oriented, dynamic, and changing industry, requiring a self-confident individual who loves the Hospitality Industry and has a passion for helping businesses succeed.

Primary source of information for members.

JOB SUMMARY:
Essential Duties and Responsibilities:

  • Direct and help create news and information to current and potential association members.
  • Manage communications specialist, state communications manager and consultants.
  • Serve as quality control for all department communications, including fact checking and copyediting.
  • Research, plan and pitch strategic communications initiatives that solve problems.
  • Build consensus across multiple departments.
  • Develop, write, update, gather information, fact check, edit, proof for accuracy and obtain decision maker approval for internal and external communications including, but not limited to:

Required skills:

The successful candidate must demonstrate:

  • Strategic thinking, creative problem solving and project management abilities.
  • Relationship and team building skills.
  • Management of multiple projects at the same time.
  • Development of detailed work plans and seeing tasks through to completion.
  • Superior written, verbal, and interpersonal communications skills.
  • Ability to function independently and effectively in stressful work environment.

Required Qualifications: 

  • Strategic thinking, creative problem solving and project management abilities.
  • Demonstrates excellent communication skills, both written and oral.
  • Strong analytical skills, able to work under pressure and meet deadlines.
  • Ability to communicate effectively with groups and individuals
  • Ability to build positive relationships with the staff and teams
  • Works well with a variety of management styles and individuals
  • Ability to work cooperatively and collaboratively with all levels of employees
  • Is self-driven, detail oriented, organized and efficient
  • Has excellent follow-through and is results focused
  • Displays a commitment to quality in all work
  • Maintains confidentiality when required

Technical Qualifications

  • Strong knowledge of Microsoft Office including Word, Excel and Outlook
  • Knowledge of and experience with Word Press, Zoom and social media platforms including Facebook, Twitter and Instagram

Minimum Requirements

  • 5 to 8 years of communications and marketing experience
  • Undergraduate or graduate degree or equivalent experience
  • A proven track record of professional excellence

Location

Office located in Olympia, WA with possibility of Remote Work

APLICATION PROCESS:

Please apply and upload a cover letter and resume at the following link: Apply For This Job


Business Development Program Manager

DESCRIPTION:

If you are passionate about the importance of the Hospitality Industry and its success in all Washington state communities, come join our Business Development team!

The Washington Hospitality Association represents more than 6,000 members statewide. Collectively, these businesses are the largest private sector employer in Washington employing more than 300,000 Washingtonians pre-pandemic.

We are seeking an outgoing, detail-oriented program manager in this position to assist our members to resolve issues via our quality cost savings programs. We work in a fast paced, results oriented, dynamic, and changing industry, requiring a self-confident individual who loves the hospitality business and has a passion for helping businesses succeed.

JOB SUMMARY:
Essential Duties and Responsibilities:

  • Maintain and enhance program SOPs to ensure success.
  • Retain current program users and maintain ongoing communication.
  • Identify and sign-up new member locations.
  • Problem solve program questions with vendors, staff, and hospitality members.
  • Develop relationships with and train membership Territory Managers on program highlights.
  • Evaluate satisfaction level and improvements needed with managed programs.
  • Develop/maintain basic user skills in CRM (SalesLogix), Outlook, and Excel
  • Provide key insight for sales and member value improvement.
  • Develop person-to-person marketing plans with senior manager.
  • Keep assigned portions of department progress report updated.

REQUIRED SKILLS:

  • Bachelor’s degree or related business experience equivalent.
  • Two years minimum experience in retail or hospitality business with proven relationship building skills.
  • Ability to analyze problems and provide solutions.
  • Excellent written/verbal communication and listening skills.
  • Proven ability to effectively present information and respond to questions from managers, staff, and members.
  • Proven ability to build strong relationships and work independently.
  • Proven ability to set goals and meet/exceed targets.
  • Ability to manage multiple projects and meet deadlines.
  • Ability to write reports, business correspondence and procedures.

We offer an attractive compensation package and benefits including, medical, dental, life, LTD, paid vacation, EAP and 401k.

We are an Equal Opportunity Employer.

APLICATION PROCESS:

Please apply and upload a cover letter and resume at the following link: Apply For This Job


Membership Specialist

DESCRIPTION:
Are you searching for a job opportunity where you can use your excellent relationship/communication skills and become part of a collaborative team? We are seeking an outgoing, detail-oriented person in this position to service and retain our members, support the sales team, and provide general administrative assistance. The Membership Specialist position is a foot in the door to a fantastic organization for the right person.

Required skills:

  • High school diploma/GED
  • Proven customer service skills
  • Ability to build and maintain strong relationships
  • Ability to manage multiple projects and meet deadlines
  • Collections
  • Soft Sales skills preferred
  • Intermediate skills in Excel, Word, & Outlook

Desired skills:

  • Self-starter – ability to work independently
  • Strong documentation/administrative skills
  • Dependable
  • Outgoing personality
  • Database experience

This full-time position is currently located in our Olympia, WA office. Pay is DOE + commission and company benefits. If this sounds like you, please submit cover and resume to Jennifer Hurley jenniferh@wahospitality.org. This position will be open until filled.

The Washington Hospitality Association represents the interests of more than 6,200 businesses across the state of Washington. Our main priority is providing the best possible service and experience while providing wins for our members. We are an Equal Opportunity Employer.