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General Information

• Job Title: State Government Affairs Manager
• Location: 510 Plum Street SE, Olympia, WA, 98501-1587
• Base Pay: $85,614.00 – $113,269.00 / Year
• Employee Type: Regular Full Time

Job Summary: The State Government Affairs Manager is responsible for successfully delivering state policy objectives set by membership on behalf of the hospitality industry. This position is responsible for executing the Association’s advocacy strategy on assigned policy areas and supporting the grassroots, political, campaign and public relations strategy.

 Essential duties and responsibilities that include but are not limited to:

Primary:

• Execute advocacy strategy on assigned policy areas.
• Represent the Association on identified issues before the legislature and agencies.
• Represent the Association in business coalitions, chambers and other relevant agencies and groups.
• Assist in the development of grassroots strategy.
• Assist and execute effective annual Hill Day for members.
• Assist in the development of political and campaign strategy.
• Execute a candidate endorsement process that includes identifying lawmakers through a vote record, interviewing candidates running for office, identifying existing policy positions of candidates and supporting endorsed candidate campaigns.
• Assist in the development and execution of the statewide public relations strategy.
• Partner with the Communications Department to successfully deliver objectives and convey results to applicable partners.
• Collaborate with message development and formulation; ensure team alignment.

Department and Other Support:

• Active participation in all-team activities.
• Provide collaboration with other Association teams as needed.

 General:

• Demonstrates excellent communication skills, included but not limited to: both written and oral, information gathering, data collection, analysis, talking points and messaging.
• Produces high-quality work under pressure and meets deadlines.
• Communicates effectively with groups and individuals.
• Able to communicate complex policy and legal information to diverse audiences.
• Ability to build positive relationships with the Association staff, teams and members.
• Works well with a variety of management styles and individuals.
• Ability to work cooperatively and collaboratively with other associations, industry groups and media.
• Ability to plan, implement and manage a campaign or communications for an elected official.
• Is self-driven, detail oriented, organized, and efficient.
• Has excellent follow-through and is results focused.
• Displays a commitment to quality in all work.
• Maintains confidentiality when required.
• Prioritizes work and projects to meet Association mission and vision.

Technical Qualifications:

• Strong knowledge of Microsoft Office including Word, Excel and Outlook.
• Proficient with Zoom or other webinar programs.
• Ability to work with a variety of electronics including laptop, smart phone and tablet.

Minimum Requirements:

• Bachelor’s degree or four years of equivalent experience working in a professional setting.
• Two or more years of combined experience in the following areas: lobbying the state legislature or local governments, working in an administrative or supportive capacity for state or local lawmakers, working in state or local campaigns, working in a grassroots role or capacity, and working for or on a board, commission or membership organization.
• Must be able to work the legislative schedule from January through May in Olympia with availability from 7:00 a.m. until the daily Legislative recess. May require some late evenings.

Experience:

• Preferred experience and understanding of basic public disclosure commission rules, statutes and procedures.

Physical/Mental Environment:

• Ability to safely and successfully perform the essential job functions consistent with ADA, FMLA and other federal, state and local standards.
• Regularly required to stand, walk and sit, use hands to handle objects and feel controls, reach, climb stairs, stoop, crouch, talk, listen, and vision capabilities that enable reading and viewing a computer screen,
• Ability to lift up to 20 lbs.
• Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards.

 Compensation

• Starting range is $85,614 to $90,000, annually. (Range for the position depending on qualifications and experience factors is $85,614 to $113,269 per year)

 Outstanding benefits include:

• Medical, dental, and vision plans
• Term life and long-term disability insurance
• 401k retirement plan
• Up to 120 hours of paid time off accrued per year
• 14 paid holidays
• Paid sick leave in accordance with WA state law

Washington Hospitality Association is committed to the success of the industry. Our core values include:

• Passion to Serve
• Accountability to Each Other and to Our Members
• Healthy and Constructive Conflict
• Desire for Greatness
• Attention to Results
• Commitment to Excellence
• Trust in Our Team

Washington Hospitality Association is an equal opportunity employer.

Apply here

Apply here

General Information

• Job Title: Credit Card Processing Program Manager (Hybrid)
• Location: 510 Plum Street SE, Olympia, WA, 98501-1587
• Base Pay: $67,152.00 – $98,947.00 / Year
• Employee Type: Regular Full Time

Position Description: The Credit Card Processing Program Manager is responsible for the program’s sales and retention. This position assists with developing revenue goals, tracking results and communicating the outcome to staff and Board of Directors.

 Essential duties and responsibilities that include but are not limited to:

 Primary

• Generate sales through leads, cold calls and member requests.
• Prepare accurate revenue projections and develop goals to achieve the forecasts.
• Ensure retention by member satisfaction with after-sales support, timely response and resolution.
• Manage the CRM interface.
• Ensure creative collateral is current, accurate and supply is adequate.
• Track usage benchmarks and tasks to goal.
• Manage and oversee member enrollment into programs.
• Collaborate on member outreach plan.
• Support and partner with Director of Business Development to ensure program success.
• Attend events that promote programs and services.

 Skills and Requirements

 General

• Demonstrates excellent communication skills, both written and oral.
• Strong analytical skills, able to work under pressure and meet deadlines.
• Ability to close sales by building rapport, communicating products/services and overcoming objections.
• Ability to communicate and present information effectively with groups and individuals.
• Ability to build positive relationships with the staff and teams.
• Works well with a variety of management styles and individuals.
• Ability to work cooperatively and collaboratively with all levels of employees.
• Ability to analyze problems and provide resolution.
• Is self-driven, detail oriented, organized and efficient.
• Has excellent follow-through and is results focused.
• Displays a commitment to quality in all work.
• Maintains confidentiality when required.

Technical Qualifications

• Strong knowledge of CRM and Microsoft Office including Word, Excel and Outlook
• Ability to work with a variety of electronics including laptop, smart phone and tablet
• Knowledge of and experience with database management.

Minimum Requirements

• Minimum of 2 -4 years of payment processing or merchant processing sales experience
• Bachelor’s degree or equivalent experience
• A proven track record of professional excellence

Physical/Mental Environment

• Ability to safely and successfully perform the essential job functions consistent with ADA, FMLA and other federal, state and local standards
• Regularly required to stand, walk and sit; use hands to handle objects and feel controls; reach; climb stairs; stoop; crouch; talk; listen; and vision capabilities that enable reading and viewing a computer screen. Ability to lift up to 20 lbs.
• Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards.

This is a summary of the essential job functions and level of work performance for this position. This is not a complete list of all job duties and management reserves the right to modify, add or remove duties as business needs require and shall not be construed as a promise or contract of employment or of any specific duties.

Compensation

• Starting range is $67,152 to $75,679, annually, with opportunities for bonus pay based on performance metrics. (Range for the position depending on qualifications and experience factors is $67,152 to $98,947 per year)

Outstanding benefits include:

• Medical, dental, and vision plans
• Term life and long-term disability insurance
• 401k retirement plan
• Up to 120 hours of paid time off accrued per year
• 14 paid holidays
• Paid sick leave in accordance with WA state law

Washington Hospitality Association is committed to the success of the industry. Our core values include:

• Passion to Serve
• Accountability to Each Other and to Our Members
• Healthy and Constructive Conflict
• Desire for Greatness
• Attention to Results
• Commitment to Excellence
• Trust in Our Team

Washington Hospitality Association is an equal opportunity employer.

Apply here

Apply here

General Information

• Job Title: Data Specialist
• Location: 510 Plum Street SE, Olympia, WA, 98501-1587
• Base Pay: $24.95 – $33.28 / Hour
• Employee Type: Regular Full Time
• Job Category: Database, Data Entry, Microsoft 365
• Industry: Association

Position Description:  The Database Specialist is responsible for managing the relevant data within the CRM software system as well as other data programs utilized by the Association. This includes new records, data changes, maintenance of established data integrity and audits.  This position will develop and maintain standard operating procedures for internal tech to support the Association’s goals and objectives.  General responsibility is to provide technical expertise that ensures the quality and accuracy of the data, the processes and the presentation of the information.

Essential duties and responsibilities that include but are not limited to:

Primary

• Responsible for data entry and maintenance of the CRM software system.
• Enter new and maintain existing records.
• Perform data audits to ensure records are complete.
• Maintain data integrity and security at the highest level.
• Assist with CRM utilities, modules, training and support.
• Provide support to Internal Tech Sr. Manager and CRM, as needed.
• Participate in and support other data projects as requested.
• Create and manage data flows in Power Automate.
• Maintain Sharepoint sites.
• Develop and manage Power BI data visualizations for Internal Operations.

Department and Other Support

• Provide staff training for Association data systems and processes as needed.
• Assist Internal Tech Sr. Manager as necessary.
• Active participation in all-team activities.
• Provide collaboration Association teams as needed.
• Develop or update the SOP for the position as well as other position-connected processes and procedures.

Skills and Requirements

General

• Has strong data entry skills
• Is detail oriented, organized and efficient.
• Demonstrates excellent communication skills, both written and oral.
• Ability to multi-task effectively, work under pressure and meet deadlines.
• Self-motivated and able to work independently and as part of a team.
• Demonstrate strong judgment and problem-solving skills.
• Ability to provide positive customer service to members and build positive relationships with the staff, teams and industry groups.
• Works well with a variety of management styles and individuals.
• Ability to work cooperatively and collaboratively with all levels of employees.
• Has excellent follow-through and is results focused.
• Displays a commitment to quality in all work.
• Maintains confidentiality when required.

Technical Qualifications

• Ability to work with a variety of systems (workstation and Surface).
• Proficient in Microsoft Office including Word, Excel and Outlook.
• CRM/database experience required.
• Crystal Reports, preferred.
• Experience with Power Automate and Sharepoint administration, preferred.
• Microsoft Power BI knowledge, preferred.
• SOP writing skills development, preferred.

Minimum Requirements

• High school diploma; Bachelor’s degree or working towards, preferred.
• 2 to 4 years of experience with data entry and databases.
• A proven track record of professional excellence.

Physical/Mental Environment

• In-person office attendance and remote as needed.
• Ability to safely and successfully perform the essential job functions consistent with ADA, FMLA and other federal, state and local standards.
• Regularly required to stand, walk and sit; use hands to handle objects and feel controls; reach; climb stairs; stoop; crouch; talk; listen; and vision capabilities that enable reading and viewing a computer screen. Ability to lift up to 20 lbs.
• Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards.

This is a summary of the essential job functions and level of work performance for this position.  This is not a complete list of all job duties and management reserves the right to modify, add or remove duties as business needs require and shall not be construed as a promise or contract of employment or of any specific duties.

Compensation

• Starting rangeis $24.95 to $27.03, per hour, DOE. (Range for the position depending on qualifications and experience factors is $24.95 to $33.28 per hour)

Outstanding benefits include:

• Medical, dental, and vision plans
• Term life and long-term disability insurance
• 401k retirement plan
• Up to 120 hours of paid time off accrued per year
• 14 paid holidays
• Paid sick leave in accordance with WA state law

Washington Hospitality Association is committed to the success of the industry. Our core values include:

• Passion to Serve
• Accountability to Each Other and to Our Members
• Healthy and Constructive Conflict
• Desire for Greatness
• Attention to Results
• Commitment to Excellence
• Trust in Our Team

Washington Hospitality Association is an equal opportunity employer.

Apply here

Apply here

General Information

• Job Title: Junior Staff Accountant
• Location: 510 Plum Street SE, Olympia, WA, 98501-1587
• Base Pay: $24.00 – $27.52 / Hour
• Employee Type: Regular Full Time

Position Description:  The Junior Staff Accountant supports the Senior Staff Accountant to ensure financial compliance with accurate and timely preparation of monthly, quarterly, and yearly accounting reports, payroll processing and recording, and properly followed processes. The Junior Staff Accountant will assist in the routine accounting functions of the Internal Operations Department. This position is the backup to the Senior Staff Accountant and may be asked to perform the Senior Staff Accountant’s duties when required.

Essential duties and responsibilities that include but are not limited to:

Primary

• Provide assistance and back-up support for the Senior Staff Accountant by executing duties as needed.
• Perform data entry tasks utilizing accounting software and systems.
• Process accounting transactions accurately and within established deadlines.
• Assist in period closings, such as the end-of-month closing process.
• Perform bank reconciliations for all Association entities completely, accurately, and on time as agreed.
• Carry out all assigned intercompany reconciliations.
• Assist in bi-monthly payroll processing.

Accounting Support

• Assist with Positive Pay.
• Assist with other accounting processes as needed, including billing, invoicing, deposits, auditing and K1 production.
• Support Retro distribution.

Department and Other Support

• Active participation in all-team meetings and activities.
• Provide collaboration for other Association teams as needed.
• Attend progress report and department meetings as required.
• Keep Outlook calendar up to date.
• In-house committee participation as needed.
• Answer Association phone following guidelines.

Skills and Requirements

General

• Demonstrates excellent communication skills, both written and oral.
• Strong analytical skills, able to work under pressure and meet deadlines.
• Ability to communicate effectively with groups and individuals.
• Ability to build positive relationships with the staff and teams.
• Works well with a variety of management styles and individuals.
• Ability to work cooperatively and collaboratively with all levels of employees.
• Is self-driven, detail oriented, organized and efficient.
• Has excellent follow-through and is results focused
• Displays a commitment to quality in all work.
• Adherence to accounting standards
• Maintains confidentiality when required.

Technical Qualifications

• Intermediate knowledge of Microsoft Office including Word and Outlook.
• Intermediate knowledge of Excel, including pivot tables and advanced formulas.
• Knowledge of and experience with payroll and timekeeping systems.
• Knowledge of and experience with financial systems software, preferred Sage 100

Minimum Requirements and Experience

• High School Diploma or General Education Degree (GED) required.
• Accounting-related job experience preferred.

Physical/Mental Environment

• In-person office attendance required.
• Ability to safely and successfully perform the essential job functions consistent with ADA, FMLA and other federal, state and local standards.
• Regularly required to stand, walk and sit; use hands to handle objects and feel controls; reach; climb stairs; stoop; crouch; talk; listen; and vision capabilities that enable reading and viewing a computer screen. Ability to lift up to 20 lbs.
• Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards.

This is a summary of the essential job functions and level of work performance for this position.  This is not a complete list of all job duties and management reserves the right to modify, add or remove duties as business needs require and shall not be construed as a promise or contract of employment or of any specific duties.

Compensation

• Starting rangeis $24.00 to $26.00, per hour, DOE. (Range for the position depending on qualifications and experience factors is $24.00 to $27.52 per hour)

Outstanding benefits include:

• Medical, dental, and vision plans
• Term life and long-term disability insurance
• 401k retirement plan
• Up to 120 hours of paid time off accrued per year
• 14 paid holidays
• Paid sick leave in accordance with WA state law

Washington Hospitality Association is committed to the success of the industry. Our core values include:

• Passion to Serve
• Accountability to Each Other and to Our Members
• Healthy and Constructive Conflict
• Desire for Greatness
• Attention to Results
• Commitment to Excellence
• Trust in Our Team

Washington Hospitality Association is an equal opportunity employer.

Apply here