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We are a member driven organization and are committed to success of the industry. Our team members have a passion for helping small business owners thrive and become great business owners.

Our core values are:

Passion to Serve

We have a passion to serve the hospitality industry and our communities.

Attention to Results

We understand our goals and work diligently towards achieving them, with honesty and integrity.

Accountability to Each Other and to our Members

We take responsibility for our successes, challenges and reputation and honor our commitments to each other and to our members.

Commitment to Excellence

We commit to constant and never-ending improvement and strive for excellence in all areas of our association.

Healthy and Constructive Conflict

We believe in healthy and constructive conflict as a tool for strengthening our shared vision of greatness.

Trust in our Team

We trust and are open with our team members, honoring each other as individuals working towards a greater good, every day, both professionally and personally.

Desire for Greatness

We desire to be part of something great, and continually work toward making greatness a reality. We value and embrace diversity in thoughts, opinions, cultures and backgrounds

Available Positions

POSITION: Incubation Pilot Coordinator

DEPARTMENT: Business Development

REPORTS TO: SR. Incubation Manager

LOCATION: Olympia, Washington

CLOSING DATE: January 17, 2020


The Washington Hospitality Association, the state’s leading hospitality trade group, seeks an individual to coordinate the pilot programs being developed and offered to its members.

The Washington Hospitality Association represents more than 6,200 members statewide. Collectively, these businesses are the largest private sector employer in Washington employing more than 268,000 Washingtonians.


Essential Duties and Responsibilities:

  • Coordinate all association incubation pilot programs activities
  • Outreach to members for pilot program candidates
  • Assist in developing SOP for pilot programs
  • Maintain relationships with members and service providers in pilot programs
  • Answer questions from staff and members and related to association pilot programs


The successful candidate must demonstrate:

  • Superior written, verbal and interpersonal communications skills;
  • Management of multiple projects at the same time;
  • Ability to function independently and effectively in a stressful work environment;
  • Knowledge of the hospitality industry.

Required Qualifications:

  • HS Diploma;
  • Minimum 1 year of customer service experience, by phone a plus
  • Experience working within the Microsoft Office Suite, including Outlook, Excel, PowerPoint

Bonus Qualifications:

  • Experience with CRM databases

We offer attractive benefits including, medical, dental, life, LTD, paid vacation, EAP and 401k.


Please email cover letter and resume, in .pdf format, to Ken Wells, SR Incubation Manager at kenw@wahospitality.org by 5:00 pm January 17, 2020