We are a member driven organization and are committed to success of the industry. Our team members have a passion for helping small business owners thrive and become great business owners.

Our core values are:

Available Positions

Member Relations Specialist

The Washington Hospitality Association is seeking an energetic, outgoing, detail oriented individual to service the association’s hospitality members and assist in developing & implementing strategies for membership retention. This position is responsible for retaining and servicing existing members by offering cost saving programs and demonstrating value. The Member Relations Specialist is an entry level position designed as a 1-2 year training platform leading to an Area Coordinator position.

The Washington Hospitality Association represents the interests of more than 6,300 businesses across the state of Washington. Our culture is team oriented and holds a very high standard of respect for all employees while maintaining a high level of accountability. We pride ourselves on the relationships we have built with our members and the care and diligence that goes into our daily work. The Washington Hospitality Association is built around our members. Our main priority is providing the best possible service and experience while helping our members succeed.

 Required skills:

• Sales experience
• Proven ability to build and maintain strong relationships
• Proven ability to meet/exceed sales goals
• Ability to manage multiple projects and meet deadlines
• Proven ability to cold call by phone and in person
• Experience in bill collections
• Excel, Word: 1 year experience

Desired skills:

• Self-starter – ability to work independently
• Administrative skills
• Database experience
• Legislative grassroots activities

The Member Relations Specialist reports directly to the Membership Administrator. This is a full-time position located in our Olympia, WA office with the possibility of relocation. Starting pay $18.50 per hour + commission. Eligible for company benefits.

Please submit cover and resume, by September 1, 2018, to Jennifer Hurley jenniferh@wahospitality.org.

POSITION: Allied Relations Coordinator

The Washington Hospitality Association, founded in 1929, represents the interests of more than 6,300 member businesses across the state of Washington. The hospitality sector is the largest private employer in Washington State.

The Washington Hospitality Association is seeking an energetic, outgoing, customer focused sales professional to serve our allied members.

We work in a fast paced, results oriented, dynamic and changing industry requiring a self-confident, individual who loves the hospitality business and has a passion for helping members succeed.

Responsibilities include membership sales and member relationship building.

Required Skills

• Goal oriented with proven ability to actualize sales/revenue plan
• Proven ability to build strong relationships and work independently
• Proven ability to meet goals and exceed targets
• Ability to manage multiple projects, prioritize and meet deadlines
• Proven ability to effectively cold call by phone and in person
• Excellent written and oral communications ability

Please submit cover letter and resume.

Required experience:

• Database, Excel, Word: 1 year minimum
• Proficient in Outlook and some database experience

Please submit cover letter and resume to teranh@wahospitality.org

POSITION: Local Communications Manager – Seattle
REPORTS TO: Department Head, Communications & Technology
SALARY: $52,000-$61,000 per year (DOE)
LOCATION: Seattle

Position Objective:
We are currently recruiting for a Local Communications Manager with a focus on Seattle. The Washington Hospitality Association is looking for a candidate to develop and implement local communications to advance the hospitality industry. This position is responsible for planning, organizing and implementing assigned marketing and communication programs. This position serves as the communications liaison between the communications and local government affairs departments.
This position will serve as an integral part of the communications & technology department, as well as perform the following work:

• Create and implement complete communications plans for local government affairs.
• Create professional outreach materials using a writing style clearly understood by the industry and other publics.
• Manage communications projects.
• Proactively promote the positive contributions of the industry.
• Work directly with the Senior Director of Communications & Technology, Local Government Affairs Director and the Local Government Affairs Senior Manager.
• Brainstorm with other staff members on communications campaigns and tactics, and help map out communications plans involving members, other associations, agencies and partner organizations.
• Determine appropriate information methods and techniques to carry out the communications and marketing activities.
• Works with other association departments to develop and implement strategic cross-boundary communications initiatives, including marketing efforts and execution/development of marketing/communications plans.
• Work with Washington Hospitality Association members.
• Serve as spokesperson for the Seattle Restaurant Alliance and Seattle Hotel Association.
• Cultivate, manage and leverage Seattle media relationships.
• Create communications assets, such as magazine articles, marketing materials, promotions, web materials, social media posts etc. related to assigned tasks and liaison departments.
• Manage websites for Seattle Restaurant Alliance and Seattle Hotel Association.

QUALIFICATIONS AND EXPERIENCE:
• Bachelor’s degree in communications, journalism, advertising or related field, or equivalent year-for-year experience working in the public relations field, in addition to three years of writing/editing or equivalent experience.
• Two to three years of progressively responsible experience in advocacy communications with strong focus on message development.
• Demonstrated ability to plan, implement and manage a multi-faceted program.
• Demonstrated ability to produce high-quality work under tight deadlines, and to communicate complex policy information to diverse audiences.
• Provide excellent leadership and manage within a changing environment.
• Effectively communicate with individuals at all levels of the organization.
• Ability to communicate complex technical information clearly in writing to a non-technical audience.

SKILLS:
• Self-starter and a team player
• Accuracy and content check-off
• AP Style
• All major social media platforms
• Constant Contact
• Project and budget management
• Written and oral communications, talking points
• Spokesperson skills
• Data collection, analysis and communication
• Collaboration
• Customer/member relations
• Ability to turn constructive criticism into best practices for future use
• Strong work ethic with high standard for work product
• Excellent interpersonal skills with high professionalism
• Ability to manage multiple projects simultaneously
• Ability to organize, prioritize and thrive in stressful environment
• Proficient in Microsoft Office Suite, social marketing programs, WordPress

HOW TO APPLY
For inquiries about this position, please contact Lex Nepomuceno at 360-956-7279 or lexn@wahospitality.org.

Please send press release and magazine-style writing samples with your materials. Provide references at the time of interview.