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We are a member driven organization and are committed to success of the industry. Our team members have a passion for helping small business owners thrive and become great business owners.

Our core values are:

Passion to Serve

We have a passion to serve the hospitality industry and our communities.

Attention to Results

We understand our goals and work diligently towards achieving them, with honesty and integrity.

Accountability to Each Other and to our Members

We take responsibility for our successes, challenges and reputation and honor our commitments to each other and to our members.

Commitment to Excellence

We commit to constant and never-ending improvement and strive for excellence in all areas of our association.

Healthy and Constructive Conflict

We believe in healthy and constructive conflict as a tool for strengthening our shared vision of greatness.

Trust in our Team

We trust and are open with our team members, honoring each other as individuals working towards a greater good, every day, both professionally and personally.

Desire for Greatness

We desire to be part of something great, and continually work toward making greatness a reality. We value and embrace diversity in thoughts, opinions, cultures and backgrounds

Available Positions

Thurston Kitsap Peninsula (TKP) Area Coordinator

The Washington Hospitality Association represents the interests of more than 6,300 member businesses across
the state of Washington. The hospitality sector is the largest private employer in Washington State and is
regulated by state and local regulatory agencies.

The Washington Hospitality Association is seeking an energetic, outgoing, customer focused sales professional
for Thurston Kitsap Peninsula Washington.

We work in a fast paced, results oriented, dynamic and changing industry requiring a self-confident, individual
who loves the hospitality business and has a passion for helping businesses succeed.

Responsibilities include membership sales, member relationship building, and legislative grassroots activities.

Required Skills
• Goal oriented with proven ability to actualize sales/revenue plan
• Proven ability to build strong relationships and work independently
• Proven ability to set goals and meet/exceed targets
• Ability to manage multiple projects and meet deadlines
• Proven ability to effectively cold call by phone and in person.
Please submit cover letter and resume.
Required experience:
Database, Excel, Word: 1 year

Please submit cover letter and resume via email to: stevens@wahospitality.org.

Human Resources & Office Manager

The Washington Hospitality Association, founded in 1929, represents the interests of more than 6,300-member hospitality businesses across the state of Washington. We are seeking an energetic, outgoing, individual to serve our staff. Do you have a natural ability as a people person? If so, then this is the position for YOU!


The Human Resources-Office Manager is a dual-role involving human resources and office management responsibilities of the Association. This role is responsible for performing HR-related duties on a professional level in the following HR functional areas: benefits administration, employee relations, performance management, recruitment/employment and employment/labor law compliance. The office manager component of this position is responsible for front office activities, facilities and management of the building.
The ideal candidate will be a self-starter, who is just as comfortable working autonomously as with a team. This candidate should be corporate culture-focused, bringing enthusiasm to the office and offering up new ideas and programs. The candidate will be expected to perform the following responsibilities:

Human Resources

  • Administers various human resource plans and procedures for all company personnel; assists in the development and implementation of employee handbook and personnel policies and procedures, in conjunction with senior management and third-party consultants.
  • Performs benefits administration to include claims resolution, change reporting, approving invoices for payment and communicating benefit information to employees.
  • Liaison to outside payroll and benefits vendors.
  • Conducts recruitment efforts; conducts new-employee orientations; monitors and updates career-pathing program.
  • Ensures planning, monitoring, and appraisal of employee work results by training managers to coach and discipline employees; scheduling management conferences with employees; hearing and resolving employee grievances; counseling employees and supervisors.
  • Maintains human resource staff job results by counseling and disciplining employees in conjunction with managers; planning, monitoring, and appraising job results.
  • Maintains compliance with federal and state regulations concerning employment.


  • Supervises and coordinates overall administrative and office activities.
  • Supervises phone and office reception.
  • Supervises the maintenance and alteration of office areas and equipment, as well as layout, arrangement and housekeeping/maintenance of office facilities.
  • Responsible for arranging internal office moves.
  • Negotiates the purchase of office supplies and furniture, office equipment, etc., for the entire staff in accordance with company purchasing policies and budgetary restrictions.
  • Responsible for management of the building, which includes but not limited to managing repairs, security, etc.


  • 3-5 years Human Resources and Office Management experience
  • 4-year undergraduate degree
  • Excellent communication skills
  • Solid understanding of federal and state employment regulations
  • Proficiency with computers including Outlook, Word and Excel
  • Ability to handle multiple priorities
  • Proven self-starter who is also a team player
  • We offer attractive benefits including, medical, dental, life, LTD, paid vacation, EAP and 401k.

Please email cover letter and resume, in .pdf format, to Human Resources, Washington Hospitality
Association at kyliek@wahospitality.org by 5:00 pm July 24th.