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We are a member driven organization and are committed to success of the industry. Our team members have a passion for helping small business owners thrive and become great business owners.

Our core values are:

Passion to Serve

We have a passion to serve the hospitality industry and our communities.

Attention to Results

We understand our goals and work diligently towards achieving them, with honesty and integrity.

Accountability to Each Other and to our Members

We take responsibility for our successes, challenges and reputation and honor our commitments to each other and to our members.

Commitment to Excellence

We commit to constant and never-ending improvement and strive for excellence in all areas of our association.

Healthy and Constructive Conflict

We believe in healthy and constructive conflict as a tool for strengthening our shared vision of greatness.

Trust in our Team

We trust and are open with our team members, honoring each other as individuals working towards a greater good, every day, both professionally and personally.

Desire for Greatness

We desire to be part of something great, and continually work toward making greatness a reality. We value and embrace diversity in thoughts, opinions, cultures and backgrounds

Available Positions

POSITION: Communications Resource Coordinator
EMPLOYEE BENEFITS: Health care coverage, 401(K) match, paid time off
REPORTS TO: Senior communications manager

The association is currently hiring a communications resource coordinator. The coordinator will work daily in our Olympia office on Plum Street as part of an eight-member communications team.
The association is looking for a candidate to improve the quality and effectiveness of how it delivers news and information to its 6,000 members. This position is responsible for researching, planning, organizing and implementing integrated marketing communications programs and writing and copyediting robust resources. The association has time-tested and proven communications products, and it welcomes fresh strategies and those who fail forward.

• Bachelor’s degree in communications, journalism, advertising or related field, or equivalent year-for-year experience working in the communications field. Recovering journalists welcome!
• Demonstrated communications skills (See SKILLS).
• Demonstrated ability to produce high-quality work under regular deadlines, and to communicate complex policy and legal information to members.
• Certificate or similar course completion focused on integrated marketing communications

This position is the backbone of the Communications Department, and will perform the following work:
• Serve as editor and project manager of the Weekly Eblast and Lodging News Eblast.
• Write 2+ hospitality articles for the Weekly Eblast interviewing members and industry influencers.
• Serve as the lead copyeditor for all communications vehicles.
• Research, plan and implement regular updates to the association’s critical member resources, including the HERO Manual, labor posters, Washington State Hospitality Law Manual and Employment Law Compliance Guide.
• Manage the information and quality of all content on wahospitality.org, regularly posting fresh articles and refreshing old content.
• Writing 2-3 articles for each issue of Washington Hospitality Magazine (published six times per year).
• Regularly use data and analytics to measure the effectiveness of communications vehicles and make recommendations to the team.
• Consume a large volume of industry news and build relationships with members to learn and write about what matters most and the most current trends in Washington restaurants and hotels.
• Ideate new communications products and channels and see projects from start to completion and evaluation.
• Maintain and continue to develop the association’s style guide and standards.
This list is not a complete list of duties as assigned.

• Information gathering
• Expert-level copyediting
• Ability to win in an AP Style war and in a spelling bee
• Interviewing
• News and feature writing
• News judgment
• Accuracy and multiple-stakeholder content approval
• Strong journalistic ethics
• Meets deadlines
• Audience identification
• Master InboxGuru, Constant Contact or Mail Chimp technician
• Project management
• A keen eye for detail
• Data collection, analysis and communication
• Collaboration – the department is a highly collaborative team environment
• Customer service, internal and external audiences
• Excellent interpersonal skills with high professionalism
• Ability to manage multiple projects simultaneously and pivot smartly
• Self-initiative
• Ability to discern what is important versus what is urgent

To apply or to inquire about this position, please contact Jillian Henze at jillianh@wahospitality.org. Please submit news- and feature-style writing samples with your materials. Résumés without samples will not be considered. Highlight any and all hospitality experience.