System Requirements

Review the minimum and recommeded requirements for your camera, operating system, upload/download speeds, RAM, ports, microphones, and browsers.

Internet ConnectionWifi ConnectionWired Connection
PC UsersWindows 10 (Windows 10 S mode is not supported) The Guardian browser requires 64-bit Windows 10Windows 10 (10 S mode is not supported)
Mac UsersMacOS 10.13 (Oldest Still Maintained Version)MacOS 10.15
CPUmore than 2 core CPU less than 85% CPU Usagemore than 4 core CPU less than 50% CPU Usage
Webcam640x480 resolution1280x720 resolution
Internet Download Speed1 Mbps12 Mbps
Internet Upload Speed1 Mbps3 Mbps
RAM4 GB less than 95% Ram Usage16 GB less than 90% Usage
Screen Resolution1366 x 7681920 x 1080 and above
Chromebook Users (Only available for Record+ service utilizing the ProctorU Chrome or Firefox extension)Chrome device is running the latest version of Chrome OS.Chrome device is running the latest version of Chrome OS.


Additional Requirements:

  • A functioning microphone (some web cameras have them built-in); the microphone should not be part of headphones.
  • Headphones are generally not permitted, check with your testing organization to determine if headphones are permitted
  • A compatible browser: Guardian (If applicable), Google Chrome, or Mozilla Firefox
  • If you are using a work-issued device, Admin access is required to Download