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Creating a great workplace culture: Start with these three things

The CEO podcast is a monthly podcast with Washington Hospitality Association President and CEO Anthony Anton. This is a summary of the August edition about creating a great workplace culture. You can watch the full

Events & Resources Full Service Resources Toolkits

Service charge requirements operators need to know [Toolkit]

Service charges can be complicated. You may hear them referred to as service fees, booking fees, or customer service fees. And once you have decided what to call them, they

Coronavirus Full Service National News Room

Congress unveils $900 billion relief bill

[Updated Dec. 22, 2020] On Dec. 21, Congress unveiled a $900 billion relief bill to provide short-term economic relief to the country in the face of the coronavirus pandemic. The

Coronavirus Full Service News Room

From the CEO: Industry’s future is in your hands

By Anthony Anton, president and CEO Our board of directors and a significant number of members from all sectors of our industry have asked me to stress the importance to

Coronavirus Full Service Government Affairs News Room

Association works tirelessly amid mandated business closures

By Anthony Anton, president and CEO Our team at the Washington Hospitality Association has worked around the clock throughout the weekend on behalf of our members. Today we face our

Food Safety Full Service National News Room

Coronavirus and hospitality: Information and tools

In January 2020, the Centers for Disease Control and Prevention reported the first U.S. case of the coronavirus had been discovered in Washington state. The situation is rapidly evolving. Below

Full Service Health Care Reform National News Room

What to do with 226-J penalty letters

According to the National Restaurant Association, if you receive a letter entitled 226-J from the Internal Revenue Service, don’t ignore it. “The 226-J letters are the IRS’s official notice to

Articles Full Service News Room Operations & Cost Control

Considering counter service?

Several times a month the Washington Hospitality Association produces well-sourced articles on the cutting-edge trends and best business practices that keep our industry alive. This latest article brought insights from

Full Service News Room Operations & Cost Control

Restaurant Cost-Savings in 2020

  Today’s restaurant patron is a tough customer. They expect high quality food and service at a good price as well as customization. Today’s restaurants must be focused and nimble

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How Google and Yelp Reviews Can Drastically Improve Your Brand

By Lex Nepomuceno Consumers are inherently wired to make purchasing decisions based on the recommendations of others. For example, people are more likely to patronize a restaurant or hotel that

Articles Full Service News Room

Ghost Kitchens Are Coming — should anyone be afraid?

By Alec Northrop, Contributing Writer  The Iron Horse restaurant opened in Pioneer Square in 1971 and operated without traditional wait staff for 29 years before closing its doors, citing rising

Full Service Industry News Lodging News releases News Room Quick Service Resources Washington State

L&I proposes changes in hospitality industry rates

The Department of Labor & Industries has announced an overall 0.8 percent decrease in the average price of workers’ compensation insurance premiums across the state beginning in 2020. This is

Full Service Government Affairs Lodging News Room Quick Service Washington State

ACTION ALERT: How will an overtime salary threshold of $80,000 by 2026 impact you?

The state Department of Labor and Industries (L&I) is working to update the state’s salary overtime threshold for executive, administrative and professional (EAP) employees over the course of six years

Full Service Government Affairs News Room Washington State

LCB Enforcement and Education needs your feedback

As part of an assessment of the Washington State Liquor and Cannabis Board’s (LCB) Enforcement and Education Division, an independent organization, Hillard Heintze, is conducting a survey of licensees. This

Full Service Industry News News releases News Room Uncategorized

Gender-neutral signage for single-use facilities in King County

Starting Dec. 1, 2019, restaurants in King County with single-use toilet facilities shall not be restricted to a specific sex or gender identity, and must use gender-neutral signage to indicate