Amid waves of sexual harassment claims in the restaurant industry over the past half year, the National Restaurant Association said Thursday that it is adding sexual harassment prevention training to its ServSafe program. The new program, called ServSafe Workplace, will be available through free webinars offered during the summer months, the association said. (Nation’s Restaurant News)
Read MoreOne of the bigger gripes leveled at brands is that there are too many of them. If you’ve attended any hospitality conference, you’ll recognize this as a frequent refrain uttered, as expected, by hotel owners. (Hotel Management)
Read MoreFrom mobile ordering apps to in-store digital kiosks, technology has enabled restaurants to increase the speed of service for guests, but often at the expense of the dining experience. However, that may be changing as the latest research from The NPD Group reveals that today’s consumers are more interested than ever in memorable food and beverage experiences. (Restaurant Hospitality)
Read MorePanda Express grew from a single location to more than 2,000 global units after launching in 1983, and the chain’s success has as much to do with community involvement as it does with the menu, co-founder Peggy Cherng said. “We are Chinese first-generation immigrants, and since we’ve been able to achieve the American dream, we feel a responsibility to pay it forward to the generations after us,” she said. (Entrepreneur)
Read MoreIn an economy where one-of-a-kind experiences increasingly outweigh goods and commodities, restaurants are looking beyond serving value-conscious, high-quality meals. In addition to food and beverage, environment, technology, and service all play into the thoughtful and complete experience that diners crave. (QSR)
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