Archives | Washington Hospitality Association
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Month: January 2018

Choice Hotels launches new reservations system at long last

Choice Hotels International (NYSE: CHH) has launched its new global reservation system, a three-year effort that has cost the company tens of millions of dollars since 2014. The system, called choiceEdge, is cloud-based and meant to perform much more quickly than the Rockville hotelier’s previous system. (Washington Business Journal)

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How Panera’s marketing team keeps the customer top of mind

Marketing focused on honesty, transparency and customer needs has been key to Panera Bread’s growth, said Chris Hollander, the company’s senior vice president of marketing who leads a 65-person team. “It’s all about understanding customers’ needs and what you can do to improve their lives,” he said. (Media Post)

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Upcoming Events

May
17
Fri
8:30 am Everett ServSafe Manager Class @ WSU Everett Campus
Everett ServSafe Manager Class @ WSU Everett Campus
May 17 @ 8:30 am – 2:30 pm
Everett ServSafe Manager Class @ WSU Everett Campus
Registration deadline: May 3 Attendees must register before the deadline. Walk-ins are not accepted and will be turned away.   Member: $170 Non-member: $199   The ANSI-certified ServSafe Manager certification fulfills CFPM, PIC and DOK[...]
May
20
Mon
8:30 am Kent ServSafe Manager Class @ Harbor Foodservice
Kent ServSafe Manager Class @ Harbor Foodservice
May 20 @ 8:30 am – 2:30 pm
Kent ServSafe Manager Class @ Harbor Foodservice
Registration deadline: May 6 Attendees must register before the deadline. Walk-ins are not accepted and will be turned away.   Member: $170 Non-member: $240 The ANSI-certified ServSafe Manager certification fulfills CFPM, PIC and DOK food[...]
May
22
Wed
10:00 pm Live webinar! Protecting profita...
Live webinar! Protecting profita...
May 22 @ 10:00 pm – 11:00 pm
Live webinar! Protecting profitability: Crime prevention strategies for hospitality businesses
Renee Rhodes, a hospitality client risk advisor and Trenton Holloway, a risk control specialist from IMA, will discuss crime prevention strategies, creating procedures, training and communication to reduce crime on your property. Join us at[...]
Jun
5
Wed
all-day Visit Seattle: 2024 Data Symposium
Visit Seattle: 2024 Data Symposium
Jun 5 all-day
Visit Seattle: 2024 Data Symposium
The Seattle & King County 2024 Data Symposium will provide economic insights and forecasts from industry and local experts, updates on major destination demand drivers, and perspectives from the Visit Seattle team. This program is[...]
Jun
10
Mon
8:30 am Kingston ServSafe Manager Class @ Point Casino
Kingston ServSafe Manager Class @ Point Casino
Jun 10 @ 8:30 am – 2:30 pm
Kingston ServSafe Manager Class @ Point Casino
Registration deadline: May 24 Attendees must register before the deadline. Walk-ins are not accepted and will be turned away.   Member: $170 Non-member: $199 The ANSI-certified ServSafe Manager certification fulfills Certified Food Protection Manager, Person[...]
8:30 am Tacoma ServSafe Manager Class @ Bargreen Ellingson
Tacoma ServSafe Manager Class @ Bargreen Ellingson
Jun 10 @ 8:30 am – 2:30 pm
Tacoma ServSafe Manager Class @ Bargreen Ellingson
Registration deadline: May 27 Attendees must register before the deadline. Walk-ins are not accepted and will be turned away.   Member: $170 Non-member: $199 The ANSI-certified ServSafe Manager certification fulfills Certified Food Protection Manager, Person[...]
Jun
12
Wed
10:00 am Live webinar! Lending solutions ...
Live webinar! Lending solutions ...
Jun 12 @ 10:00 am – 11:00 am
Live webinar! Lending solutions that get you the capital your business needs
66% of small business owners said they keep running short on funds, which prevents them from taking their business to the next level. Maybe you applied for ERC funds and are still waiting to get[...]
10:00 am Third-party webinar: Employer gu...
Third-party webinar: Employer gu...
Jun 12 @ 10:00 am – 11:00 am
Third-party webinar: Employer guide to workers’ rights
The Washington State Department of Labor and Industries (L&I) invites you to attend the Employer Guide to Workers’ Rights webinar to learn about the workplace rules and regulations enforced by the Employment Standards program at[...]

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