HERO 2022: Closed captioning requirements

HERO 2022: Closed captioning requirements https://wahospitality.org/wp-content/uploads/2022/02/Heroweekly.jpg

In 2021, the Washington State Legislature approved SB 5027, which requires places of public accommodation to provide closed captioning on televisions in public areas. Read all about it in this year’s update to the HERO, the Handbook for Excellent Restaurant Operations. 

Businesses needed to comply by Oct. 23, 2021. The Washington State Human Rights Commission enforces this law.  

Read the complete article in our HERO on our members-only website. You can also download the entire manual if you would like to print a hard copy.