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Toolkit — Restaurant Revitalization Fund

RECENT UPDATES: RRF IS CLOSED The SBA closed the Restaurant Revitalization Fund (RRF) three weeks after received more than 362,00 applications requesting close to $80 billion in assistance. The RRF has

News Room Washington Hospitality Weekly

Weekly update: New additional mask guidance; next CEO Podcast coming Sept. 1

Washington starts masking up, Gov. issues additional guidance The indoor mask mandate for Washington state started on Aug. 23. While operators are no stranger to these restrictions, there are a few

News Room

Two Minute Video: What you need to know 8/25/21

New statewide mask mandate; Learn about masking requirement through industry resources; Vaccine policies webinar.

Articles Events & Resources Full Service Human Resources

Creating a great workplace culture: Start with these three things

The CEO podcast is a monthly podcast with Washington Hospitality Association President and CEO Anthony Anton. This is a summary of the August edition about creating a great workplace culture. You can watch the full

Articles News Room Washington Hospitality Weekly

New laws protecting high-risk employees; [Ask a Lawyer] Vaccine policy webinar

New laws protecting employees during public health emergencies   The 2021 Legislature enacted policy changes designed to increase protections for workers during public health emergencies. Employers must be mindful of these

Articles News Room

Washingtonians required to start masking up indoors Aug. 23

Gov. Jay Inslee today announced a statewide mandatory face covering order that takes effect Aug. 23. The mask mandate applies to everyone regardless of their vaccination status. In contrast to the

Events & Resources Full Service Resources Toolkits

Service charge requirements operators need to know [Toolkit]

Service charges can be complicated. You may hear them referred to as service fees, booking fees, or customer service fees. And once you have decided what to call them, they

Articles News Room Washington Hospitality Weekly

Tip-pooling toolkit update; LCB resuming compliance checks

[Toolkit] Tip pooling (update) The association heard from several members who were holding off on implementing tip pooling policies until federal regulations on this issue solidified. We now have clarity. We

Programs

Handling chargebacks: Top three questions answered

Attentive, proactive customer service can be a great way to prevent chargebacks from happening. When a customer knows they can get help from the merchant when they’re dissatisfied with a

News Room

Two Minute Video: What you need to know 8/11/21

Ban on most single-use plastic bags; Mask recommendations for indoor settings in areas with high infection rates; Sexual harassment prevention toolkit.

Toolkits

Toolkit — Tip Pooling

* Updated: Aug. 11, 2021 The issue of tip pooling has evolved over the last decade with a few new developments in the last year. The association heard from several

Government Affairs Lodging Washington State

Lodging wins during the public health crisis

By Anthony Anton President & CEO, Washington Hospitality Association In normal years, our advocacy wins mostly accumulate during the legislative session where the bulk of the policymaking and budget decisions

Articles News Room Washington Hospitality Weekly

Weekly update: Statewide single-use bag ban starts Oct. 1

Statewide single-use bag ban starts Oct. 1  Starting Oct. 1, single-use plastic carryout bags in retail, restaurant and takeout establishments will be prohibited. You can learn about the single-use plastic

News Room

CEO Podcast: CEO’s State of the Industry & Creating a great culture with special guest Chris Jenson

Washington Hospitality Association CEO Anthony Anton reviews highlights affecting the hospitality industry over the past month and goes over issues facing the industry for the month of August. Anthony also discusses creating a great company culture with Chris Jensen of the Table Group.