Grays Harbor (Customer Service Training)
Guest Service Gold training available in Grays Harbor! March 7th, 2018 Chateau Westport Resort 710...
Read MoreFeb 28, 2018 | Archive
Guest Service Gold training available in Grays Harbor! March 7th, 2018 Chateau Westport Resort 710...
Read MoreFeb 28, 2018 | Archive
1. Improve the quality of service. Every business wants to be known for a high level of service,...
Read MoreFeb 28, 2018 | Government Affairs
For more detailed information on the Washington Hospitality Association’s music licensing...
Read MoreFeb 28, 2018 | Archive
A flurry of new brands has pushed the midscale space back into the spotlight, highlighting the segment’s strong return on investment potential for owners. Hotel Management’s Midscale Roundtable, sponsored by InterContinental Hotels Group, brought six industry insiders together to discuss the ins and outs of the midscale space and what it will take to become a leader there in 2018. The midscale space is attractive for a number of reasons, but Jen Gribble, VP of Avid Hotels and Holiday Inn Express at InterContinental Hotels Group, said her company has identified 14 million travelers that it describes as “underserved” by existing midscale supply—an untapped reservoir of customers representing $20 billion in annual revenue.
Read MoreFeb 28, 2018 | Archive
For years, McDonald’s has ridden its iconic “I’m Lovin It,” slogan, all the way to the top of the fast food chain. Now, the brand is hoping fans of the Golden Arches have another thought as they gobble down their value meals—“tastes like chicken.” (QSR)
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