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How to Recruit in a Tight Job Market

A Conversation with Patrick Yearout, Director of Innovation at Ivar’s and Kidd Valley Restaurants By Marianne Scholl One of the shining traits of hospitality professionals is an eagerness to help

Lodging Magazine News Room

From the CEO: We’re in This Together

By Anthony Anton, president and CEO I was at a cocktail party over the holidays when I met a musician who had recently moved here from New Jersey. When he

Government Affairs Magazine News Room

From The CEO: Helping Our Employees Succeed

By Anthony Anton, president and CEO of the Washington Hospitality Association I find it fascinating that we’re in a time when we have regulatory change, technology change, trend change and

Full Service Lodging Magazine News Room Quick Service

Operations Questions and Answers with the Washington Hospitality Association Advisory Network

We asked three of our advisory network members a few questions about operations. Here’s what they had to say.   Richard Finafrock, CPA, Peterson Sullivan LLP Q: How do you

Full Service Magazine News Room Operations & Cost Control

From The CEO: Do What You Love And Can Be The Best At

By Anthony Anton, president and CEO of the Washington Hospitality Association  A few years ago at an industry social gathering, a local operator told me a customer had trashed his

Full Service Magazine News Room

From the CEO: Your Brand and Your Mission

By Anthony Anton, president & CEO of the Washington Hospitality Association About 10 years ago, I found myself at a legislative reception in a bustling catering hall. I got introduced

Full Service Human Resources Magazine News Room

From the CEO: A Lesson to Remember

By Anthony Anton, president and CEO of the Washington Hospitality Association My father, Basil Anton, wasn’t the only one in my family who owned restaurants. In fact, many of my

Magazine News Room

The Future of Telehealth Is Closer Than You Think

HIHIT now offers telehealth services as a creative and cost-effective way to connect your employees with the services they need in times of health crisis.

Articles Full Service Lodging Magazine News Room Operations & Cost Control Quick Service

Ask the Expert: Strategic Planning to Win

By Rick Braa, CHAE   Q: The business landscape is changing rapidly and I’m struggling to keep up. I have a little time to figure out how to move forward

Magazine News Room

Restaurant Success: Our Talk with Tami Kennedy

By Morgan Huether and Lisa Leinberger   Our team caught up with Tami Kennedy, general manager of the Spokane branch of Bargreen Ellingson Restaurant Supply, to hear her perspective on

Full Service Human Resources Lodging Magazine Quick Service

You Can Automate That: Using HR technology to work smarter, not harder

By Morgan Huether, Andy Cook and Alina Day   Scheduling — HotSchedules A technology solution can streamline scheduling, shift swapping and help you stay in compliance with secure scheduling if

Magazine News Room

Strategic Planning: Start with the End in Mind

by Anthony Anton, President & CEO Your business needs your strategic thought now more than ever. In May, I started encouraging members to move from being the firefighter of your

Full Service Magazine Operations & Cost Control Quick Service

Third Party Delivery: What You Need to Know

By Andy Cook & Paul Schlienz   If you’re in the hospitality business, chances are that third-party delivery services are very much on your mind. And they should be. You’ve

Full Service Magazine Marketing & Sales Operations & Cost Control Quick Service

Ask the Expert: Freshen Your Technology to Gain Competitive Advantage

By Rick Braa, CHAE   Q: The technology world is moving quickly. I’m fearful we will be irrelevant in the future. What are some of the pieces of tech I

Magazine Marketing & Sales Operations & Cost Control Quick Service

Technology Forward: McDonald’s embrace of new tech keeps up with the changing times

By Lisa Leinberger   McDonald’s has been changing the very nature of quick-service since it got its start in 1948. In its earliest days, the company streamlined and revolutionized cooking