Archive
Weekly Update: Focus on prevention: Summer heat means increased Legionnaires’ risk
Focus on prevention: Summer heat means increased Legionnaires’ risk Running air conditioning units can fight the heat and also increase risk of your customers and employees being exposed to Legionella
Two Minute Video: What you need to know 8/28/19
Per Diem, rates are in and the standard lodging rate is increasing; reporting for the state’s paid family and medical leave program; feedback needed on the proposed update of the overtime rules and salary threshold in Washington.
Profit increases in a tough labor market
By Arnold Shain, Advisory Network What I hear from clients on a daily basis: My profits have eroded. What happened? My labor cost is way up. My cost of
Training: Key to quality, employee loyalty and retention
By Paul Schlienz You can’t have hospitality without customer service, and you can’t have customer service without training. “Our customers expect us to be top notch,” said Jerry Lynch,
How restaurants and hotels can use virtual reality in training
By Lex Nepomuceno Virtual reality (VR) training is making inroads in nearly all spheres of the business world. It’s an emerging technology with great learning opportunities that can significantly
Weekly Update: New city plastic bag ban + a historic hotel’s refresh that revived a city
Register now for Golf FORE! Education – Only four days left! Golf FORE! Education is a day of great golf and great refreshments from sponsors like Heritage Distilling Co. and
Food Code and the costs to your business: The Department of Health needs your input
The state Department of Health, the Board of Health and the Food Safety Advisory Council have been working on a revision to the retail food rule (Chapter 246-215 WAC). Thank
Labor shortage: Weather the storm through trust and culture
By Anthony Anton, president and CEO, Washington Hospitality Association I turn 50 this month and have spent almost my entire professional life doing my best to serve an industry
Member Spotlight: A historic hotel’s refresh that revived a city
By Paul Schlienz In his 1947 classic, “Inside U.S.A.,” journalist John Gunther described Spokane’s Davenport Hotel as the best between Seattle and Minneapolis. From its opening in 1914, the
Getting the message out: Hospitality is an industry of opportunity
By Paul Schlienz Careers in the hospitality industry are often misunderstood. “During the push to raise the minimum wage, in Seattle, I had city council members tell me that
Washington Hospitality Association Education Foundation: A conduit for success in the hospitality industry
By Alina Day A: Alina Day, Education Foundation marketing coordinator S: Sandra Miller, senior workforce development manager D: David Faro, director of Education Foundation A: What is the
Education Foundation training programs
By David Faro The Washington Hospitality Association Education Foundation prepares the hospitality workforce by providing industry-specific training. Preparing the hospitality workforce The Education Foundation offers a suite of training
Developing hospitality leadership
By Rick Braa, CHAE Q: As our business continues to expand, it’s clear that developing leadership within our organization is the most efficient and beneficial activity to nurture and
Weekly Update: 2020 travel per diem rates released
2020 travel per diem rates released According to the U.S. General Services Administration, the standard lodging rate for fiscal year 2020 will increase from $94 to $96, which is the
Government Affairs Committee Meetings
Join your local legislators, hospitality operators and the Washington Hospitality Association Government Affairs Team as they travel to your town for a regional meeting. Attending this interactive meeting will be