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News Room Washington Hospitality Weekly

Weekly Update: Focus on prevention: Summer heat means increased Legionnaires’ risk

Focus on prevention: Summer heat means increased Legionnaires’ risk Running air conditioning units can fight the heat and also increase risk of your customers and employees being exposed to Legionella

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Two Minute Video: What you need to know 8/28/19

Per Diem, rates are in and the standard lodging rate is increasing; reporting for the state’s paid family and medical leave program; feedback needed on the proposed update of the overtime rules and salary threshold in Washington.

Articles News Room

Profit increases in a tough labor market

By Arnold Shain, Advisory Network   What I hear from clients on a daily basis: My profits have eroded. What happened? My labor cost is way up. My cost of

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Training: Key to quality, employee loyalty and retention

By Paul Schlienz   You can’t have hospitality without customer service, and you can’t have customer service without training. “Our customers expect us to be top notch,” said Jerry Lynch,

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How restaurants and hotels can use virtual reality in training

By Lex Nepomuceno   Virtual reality (VR) training is making inroads in nearly all spheres of the business world. It’s an emerging technology with great learning opportunities that can significantly

News Room Washington Hospitality Weekly

Weekly Update: New city plastic bag ban + a historic hotel’s refresh that revived a city

Register now for Golf FORE! Education – Only four days left! Golf FORE! Education is a day of great golf and great refreshments from sponsors like Heritage Distilling Co. and

Government Affairs News Room Washington State

Food Code and the costs to your business: The Department of Health needs your input

The state Department of Health, the Board of Health and the Food Safety Advisory Council have been working on a revision to the retail food rule (Chapter 246-215 WAC).   Thank

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Labor shortage: Weather the storm through trust and culture

By Anthony Anton, president and CEO, Washington Hospitality Association   I turn 50 this month and have spent almost my entire professional life doing my best to serve an industry

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Member Spotlight: A historic hotel’s refresh that revived a city

By Paul Schlienz   In his 1947 classic, “Inside U.S.A.,” journalist John Gunther described Spokane’s Davenport Hotel as the best between Seattle and Minneapolis. From its opening in 1914, the

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Getting the message out: Hospitality is an industry of opportunity

By Paul Schlienz   Careers in the hospitality industry are often misunderstood. “During the push to raise the minimum wage, in Seattle, I had city council members tell me that

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Washington Hospitality Association Education Foundation: A conduit for success in the hospitality industry

By Alina Day   A: Alina Day, Education Foundation marketing coordinator S: Sandra Miller, senior workforce development manager D: David Faro, director of Education Foundation   A: What is the

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Education Foundation training programs

By David Faro   The Washington Hospitality Association Education Foundation prepares the hospitality workforce by providing industry-specific training. Preparing the hospitality workforce The Education Foundation offers a suite of training

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Developing hospitality leadership

By Rick Braa, CHAE   Q: As our business continues to expand, it’s clear that developing leadership within our organization is the most efficient and beneficial activity to nurture and

News Room Washington Hospitality Weekly

Weekly Update: 2020 travel per diem rates released

2020 travel per diem rates released According to the U.S. General Services Administration, the standard lodging rate for fiscal year 2020 will increase from $94 to $96, which is the

Events Government Affairs

Government Affairs Meetings this Fall

Join your local legislators, hospitality operators and the Washington Hospitality Association Government Affairs Team as they travel to your area for a regional meeting. Attending this interactive meeting will be