Archives | Washington Hospitality Association

Profit increases in a tough labor market

By Arnold Shain, Advisory Network What I hear from clients on a daily basis: My profits...

By Paul Schlienz You can’t have hospitality without customer service, and you can’t have...

By Anthony Anton, president and CEO, Washington Hospitality Association I turn 50 this...

By Paul Schlienz In his 1947 classic, “Inside U.S.A.,” journalist John Gunther...

By Paul Schlienz Careers in the hospitality industry are often misunderstood. “During the...