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Payments Processing: $100 added to your statement

100 dollars added to your statement!  Explore WA Payments Processing Program. Terms and conditions: Offer available only to new Elavon or U.S. Bank merchant customers only. Written processing agreement required.

Full Service Lodging News Room Quick Service Washington Hospitality Weekly

Weekly Update: Hospitality Employment Law Guides Now Available

Hospitality Employment Law Guides Now Available The Washington Hospitality Association is pleased to provide two members-only Employment Law Guides tailored to Washington state and your business: one for restaurants and

News Room Training & Education

Interacting with Different (or Difficult) Personality Types this Holiday Season

By Dawn Jones At some point in your life you may have taken a personality test such as the Myers-Briggs or the DISC, or even one based on numbers or

Full Service Magazine News Room Operations & Cost Control

From The CEO: Do What You Love And Can Be The Best At

By Anthony Anton, president and CEO of the Washington Hospitality Association  A few years ago at an industry social gathering, a local operator told me a customer had trashed his

Full Service Lodging News Room Quick Service Washington Hospitality Weekly

Weekly Update: Hospitality Pros Honored at Convention

Restaurant, Hotel Pros Honored at Hospitality Convention The best of hospitality from throughout the state were honored at the Washington Hospitality Convention Sunday at Renton’s Hyatt Regency Lake Washington. The

Articles Awards Chapters Events News Room Uncategorized

Spokane restaurants, restaurateurs win awards at Night in the Spotlight

Thank you all for coming out to Night in the Spotlight, our annual event to raise funds for ProStart.  

News Room

Two Minute Video: What you need to know 11/15/18

Information of election results; music licensing developments; resolution urging federal government to protect Bristol Bay.

Industry News

Industry executives look ahead to 2019

REPORT FROM THE U.S.—The year isn’t over yet, but executives from public companies on third-quarter earnings calls were sharing what they expect to see in 2019. There are headwinds ahead for some hotel brand companies and real estate investment trusts, but the overall tone on calls in regards to next year was positive. (Hotel News Now)

Industry News

The fast-food CEO who took over Burger King when he was 32 explains how to find and develop young talent, and how to rise in your own career

Daniel Schwartz is the CEO of Restaurant Brands International, which owns Burger King, Tim Horton’s, and Popeyes. Schwartz started at the investment firm 3G Capital, which appointed him CFO as Burger King before promoting him to CEO of the company in 2013, when he was only 32. (Business Insider)

Industry News

Eateries, retailers compete for holiday help

The labor crunch is only going to get worse as Thanksgiving and Christmas loom, and restaurants and retailers across the U.S. are tossing out perks to fill their workforce holes before the holiday rush. In the Washington D.C. area, cooks at Clyde’s Restaurant Group eateries can now clock out, grab a seat at the bar and get a 25-percent discount on oysters and wine. (Bloomberg)

Industry News

Starbucks to cut 5% of its corporate workforce

Starbucks is laying off 5 percent of its corporate workforce, according to a memo obtained by CNBC. The coffee giant had previously indicated it would cut non-retail employees as it shakes up its organizational structure. (CNBC)

Industry News

Restaurant Prices are Rising, and Traffic is Declining

As this past month’s restaurant results suggest, the industry’s health is in a better place than it was a year ago. It’s far from a full recovery, though. (QSR)

Industry News

Marriott CEO: Don’t Worry About Our Soft Third Quarter

Like many of its hotel peers, Marriott International saw a relatively softer third quarter in terms of its domestic revenue per available room (RevPAR), but CEO Arne Sorenson isn’t letting the “sobering” third quarter numbers distract him or his team from the bigger tasks at hand — continuing the success of Marriott’s integration of Starwood Hotels & Resorts. Nor will Marriott view the softer performance as an indication that more challenging times lie ahead for the overall economy. (Skift)

Industry News

Marriott maintains small-company values

David Marriott says his family’s hotel company has always placed importance on its people. “My granddad was always late to meetings because he might be talking with a housekeeper about her personal problems. (Hotel News Now)

Industry News

Taco Bell, Jersey Mike’s feed firefighters, evacuees in Calif.

Wildfires raging in California have destroyed chain restaurants including KFC, McDonald’s and Jack in the Box units, according to news reports. Other eateries have been forced to close, and some including Taco Bell and Jersey Mike’s franchisees have been feeding evacuees, firefighters and volunteers. (Nation’s Restaurant News)