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Restaurant Success: Our Talk with Tami Kennedy

By Morgan Huether and Lisa Leinberger   Our team caught up with Tami Kennedy, general manager of the Spokane branch of Bargreen Ellingson Restaurant Supply, to hear her perspective on

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Tech-savvy guests seek online information, ordering options

Smart operators can leverage technology to attract guests About six in 10 consumers say they’re likely to choose one restaurant over another based on whether they can look at menus

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Tech Watch: Far-reaching Trends You Should Know About

Digital Waitlists Thanks to a variety of apps and services, your waitlist no longer has to be managed with pencil and eraser, and your guests no longer need to cram

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Hospitality employee turnover rate edged higher in 2016

The turnover rate in the hospitality sector topped 70 percent for the second consecutive year, but still remained below pre-recession levels, according to the NRA’s Chief Economist Bruce Grindy.

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Eye on Hospitality: Restaurants, Hotels Set for Big Business on Super Bowl

By Paul Schlienz Super Bowl Sunday is coming soon, on Feb. 5, and take-out delivery is likely to do major business on the big day. Approximately 48 million Americans order

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Washington Restaurant Market Watch: Restaurants See Lower Commodity Costs

The current environment is a tough one for restaurants. With rising labor costs and lower sales, restaurants struggled during the first half of 2016. The industry, however, has found relief in lower commodity costs.

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EMS: Restaurant of the Future

By Dorothy Creamer The future is a moving target when it comes to technology and its applications, with plateaus punctuated with bursts of upward trajectory. For the restaurant industry, predicting the

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Washington Restaurant Market Watch: America Loves its Restaurants

According to the annual Gallup Work and Education Poll, restaurants are among the nation’s most highly regarded industries. And this is no fluke.

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Restaurants hungry for tech without the headache

Technology is one of the fastest-moving trends in the restaurant industry today. Picking the right solutions can help boost customer service and performance, but what’s the best way to identify those solutions in the race to be tech-forward?

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Seattle restaurant workers are highly satisfied at work; new scheduling policies are not their priority

FOR IMMEDIATE RELEASE Media Contact: Jillian Henze, Local Communications Manager, jillianh@warestaurant.org, 360-956-7279 ext. 124 July 18, 2016 Seattle restaurant workers are highly satisfied at work; new scheduling policies are not

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President’s Column: Social Media and the New Business Model

2016 is going to be a year where the current restaurant model will be shattered and rebuilt due to the political policies that are creating a new reality. Something we all should consider when creating a new business model is how impactful social media will be.

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Washington Restaurant Market Watch: Co-Working Gains Momentum

Co-working spaces are a hot new trend. But what are co-working spaces and what is their connection to restaurants?

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A third of operators say they lag in tech use

It might seem that technology is everywhere these days, but it’s still not the norm in many restaurants, according to new research by the National Restaurant Association.

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Washington Restaurant Market Watch: Breakfast wars

The global quick service chain, which had been struggling, has made a stunning comeback since it instituted all day breakfast last year.