Tag "Eye on Hospitality"

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Full Service Industry News Lodging News Room Quick Service Washington Hospitality Weekly

Weekly Update: WIN! Governor signs bill to protect hospitality employees, requires panic buttons

WIN! Governor signs bill to protect hospitality employees, requires panic buttons On Monday Gov. Jay Inslee signed Engrossed Substitute Senate Bill 5258, preventing the sexual harassment and sexual assault of

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Eye on Hospitality: How to find a vendor that fits your needs

By Paul Schlienz   Choosing a vendor shouldn’t be rocket science, but you do need to take care and find a provider who fulfills your needs. “One of the most

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Weekly Update: Reminder! Paid Family and Medical Leave reporting deadline moved to July 31

Reminder! Paid Family and Medical Leave reporting deadline moved to July 31 The Employment Security Department has delayed the Paid Family and Medical Leave Q1 reporting deadline from April 30

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Eye on Hospitality: Making great customer service a reality

By Paul Schlienz   You can’t have hospitality without customer service. Keeping the customer satisfied is much on the mind of every successful restaurateur or hotelier. “When I went through

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Eye on Hospitality: How to Work Sustainability into Operations

By Paul Schlienz Increasingly, the hospitality industry is embracing green initiatives. More and more hotel and restaurant operators are seeing the value of waste reduction, energy conservation and other measures

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Eye on Hospitality: Embracing Diversity is Good for Your Business

By Paul Schlienz   Experts in hospitality say diversity and inclusion help your business’ bottom line when you work both into your daily operations. “Our workforce and our guests are

Full Service Industry News Lodging News Room Quick Service Washington Hospitality Weekly

Weekly Update: Paid Leave Legislation

Paid Leave Legislation: Video Update After many months of thoughtful strategic planning by Democrats, Republicans, businesses and labor, we believe the Legislature will act on paid family leave before the

Full Service Industry News Lodging News Room Quick Service Washington Hospitality Weekly

Weekly Update: Spokane Hospitality Summit Coming on May 22

Spokane Hospitality Summit Coming on May 22 – Don’t Miss It! The Washington Hospitality Summit presented by Food Services of America is coming soon to Spokane on May 22. Don’t

Full Service Industry News Lodging News Room Quick Service Washington Hospitality Weekly

Weekly Update: Menu-Labeling Deadline, May 5

Menu-Labeling Deadline, May 5: Know the Rules Starting on May 5, restaurants with 20 or more locations will be required to comply with menu-labeling rules under the Affordable Care Act.

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Eye on Hospitality: Debit Card Swipe-Fee Protections at Risk

The hospitality industry’s hard fought debit card swipe-fee protections are in serious jeopardy due to legislation in the U.S. House of Representatives.

Full Service Industry News Lodging News Room Quick Service Washington Hospitality Weekly

Weekly Update: 2017 HERO Manual Now Available

2017 HERO Manual Now Available We’ve made extensive updates to the HERO Manual – everything from completely new sections to revisions of old sections to reflect changes in law and

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Eye on Hospitality: Hotels Scramble to Attract Millennial Guests

Millennials are the hospitality industry’s top marketing demographic. Everyone wants their business, and nowhere is this more obvious than in hotels.

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Eye on Hospitality: Holiday Outlook

By Paul Schlienz The winter holiday season, commencing with Thanksgiving and extending to New Year’s Day weekend, is always an important time for restaurants and hotels, but there are big

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Eye on Hospitality: Obama Era Labor Regulations May Be Trumped

2016 has been a challenging year for Washington state’s hospitality industry. With the recent passage of a statewide minimum wage increase and a Seattle initiative that will place increased regulatory burdens upon the city’s hotels, operators can still take heart.