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News Room Washington Hospitality Weekly

Weekly Update: Opinions on overtime? Voice them to L&I

Opinions on overtime? Voice them to L&I Climbing the hospitality career ladder is important, and we remain concerned what this overtime rule could do for employees seeking to break into

Government Affairs Homepage Featured News Room Washington State

L&I’s Public Hearings for draft overtime rule in July & August

To gain feedback from Washingtonians, the Department of Labor & Industries (L&I) will hold six public hearings across the state to gather feedback on the draft overtime rules which would

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Member Spotlight: Meet the ‘fearlessness, grit, grind and hustle’ behind Slurp-C

By Paul Schlienz   You’ve never seen anything like the Slurp-C straw. It’s a two-piece silicone straw that separates and snaps back together, much like a sandwich bag, allowing the

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Two Minute Video: What you need to know 6/18/19

L&I overtime threshold increase proposed; Dept. of Health and the proposed changes to the food code; Gender neutral signage for single use restrooms in King County.

News Room Washington Hospitality Weekly

Weekly Update: Overtime threshold fact sheet

[Fact sheet] Details on how the overtime threshold will reach 2.5 times minimum wage by 2026 The Department of Labor and Industries announced a rulemaking notice that would update the

Government Affairs Homepage Featured News Room Washington State

L&I Fact Sheet: Proposed changes to Washington overtime rules

This information provided here is from the fact sheet titled, “Proposed Changes to Washington’s Overtime Rules.” To see the original Fact sheet from the Department of Labor & Industries, click

Food Safety Government Affairs Homepage Featured News releases News Room Washington State

Nine of the most important food code revisions you need to know about

The state Department of Health (DOH) has released their proposed draft revisions to update the Washington State Retail Food Code. This announcement continues the work that has taken place over

Food Safety Government Affairs Homepage Featured News releases News Room Washington State

Draft Food Code public presentations in July, dates announced

The state Department of Health (DOH) has released their proposed draft revisions to update the Washington State Retail Food Code. This announcement continues the work that has taken place over

Magazine News Room

Four steps to treating every customer like a million-dollar customer

Any customer can enter your business and end their visit anywhere from no sale to ordering one of everything or booking your plushest room. In this hyper-connected day and age, even a customer who leaves without purchasing anything could bring a big sale customer in the door.

Magazine News Room

Members are putting customers first

Customer service is a universal language. Here at the Washington Hospitality Association, we know quite a few operators in Washington state who exemplify a culture of putting customers first.

News Room Washington Hospitality Weekly

Weekly Update: L&I proposes new salary overtime threshold

L&I proposes overtime salary threshold of 2.5 times minimum wage by 2026 The Department of Labor and Industries has announced a rulemaking notice that would update the state’s salary overtime

Magazine News Room

Lex on Tech: Hospitality businesses are investing in tech to increase customer engagement

Most hospitality business owners believe the proper use of technology in their operations is a competitive advantage, and many plan to increase their technology investments this coming year.

Government Affairs News releases News Room

Local chapters and members announce endorsements for city councils across the state

Local chapters and members are highly engaged in the municipalities where they live and work. This year, members are gearing up for a busy election season in the three largest

Full Service Industry News News releases News Room Uncategorized

Gender-neutral signage for single-use facilities in King County

Starting Dec. 1, 2019, restaurants in King County with single-use toilet facilities shall not be restricted to a specific sex or gender identity, and must use gender-neutral signage to indicate

Magazine News Room

MAKING GREAT Customer Service A REALITY

Customer service lies at the very heart of the hospitality industry, and making it as superb as possible is much on the mind of every successful restaurateur or hotelier. Hospitality, after all, is about being hospitable and giving your guests such a great experience that they’ll want to come back again and again and again.