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News Room Washington Hospitality Weekly

Weekly Update: Overtime threshold fact sheet

[Fact sheet] Details on how the overtime threshold will reach 2.5 times minimum wage by 2026 The Department of Labor and Industries announced a rulemaking notice that would update the

Government Affairs Homepage Featured News Room Washington State

L&I Fact Sheet: Proposed changes to Washington overtime rules

This information provided here is from the fact sheet titled, “Proposed Changes to Washington’s Overtime Rules.” To see the original Fact sheet from the Department of Labor & Industries, click

Food Safety Government Affairs Homepage Featured News releases News Room Washington State

Nine of the most important food code revisions you need to know about

The state Department of Health (DOH) has released their proposed draft revisions to update the Washington State Retail Food Code. This announcement continues the work that has taken place over

Food Safety Government Affairs Homepage Featured News releases News Room Washington State

Draft Food Code public presentations in July, dates announced

The state Department of Health (DOH) has released their proposed draft revisions to update the Washington State Retail Food Code. This announcement continues the work that has taken place over

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Four steps to treating every customer like a million-dollar customer

Any customer can enter your business and end their visit anywhere from no sale to ordering one of everything or booking your plushest room. In this hyper-connected day and age, even a customer who leaves without purchasing anything could bring a big sale customer in the door.

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Members are putting customers first

Customer service is a universal language. Here at the Washington Hospitality Association, we know quite a few operators in Washington state who exemplify a culture of putting customers first.

News Room Washington Hospitality Weekly

Weekly Update: L&I proposes new salary overtime threshold

L&I proposes overtime salary threshold of 2.5 times minimum wage by 2026 The Department of Labor and Industries has announced a rulemaking notice that would update the state’s salary overtime

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Lex on Tech: Hospitality businesses are investing in tech to increase customer engagement

Most hospitality business owners believe the proper use of technology in their operations is a competitive advantage, and many plan to increase their technology investments this coming year.

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Local chapters and members announce endorsements for city councils across the state

Local chapters and members are highly engaged in the municipalities where they live and work. This year, members are gearing up for a busy election season in the three largest

Full Service Industry News News releases News Room Uncategorized

Gender-neutral signage for single-use facilities in King County

Starting Dec. 1, 2019, restaurants in King County with single-use toilet facilities shall not be restricted to a specific sex or gender identity, and must use gender-neutral signage to indicate

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MAKING GREAT Customer Service A REALITY

Customer service lies at the very heart of the hospitality industry, and making it as superb as possible is much on the mind of every successful restaurateur or hotelier. Hospitality, after all, is about being hospitable and giving your guests such a great experience that they’ll want to come back again and again and again.

Government Affairs Homepage Featured News releases News Room Washington State

L&I proposes updated overtime threshold of 2.5 times the minimum wage by 2026 for Executive, Administrative, Professional staff

OLYMPIA, Wash. – The state Department of Labor and Industries today announced the filing of a rulemaking notice (CR-102) that would update the state’s salary overtime threshold for executive, administrative

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Focus energy on the guest experience for explosive growth

Q: Our sales growth has been driven by check average over the years. We can’t keep raising prices endlessly. Where else should we focus to experience real growth?

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Treat your guests to the Northwest experience

We often talk about how we’re different: Democrat, Republican; Seattle, Moses Lake; UW, WSU. It feels like we’re always talking about our differences, but hospitality is the solution to bring all these differences together.

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Video: What is the HERO Manual and how can it help your business?

Learn more about this exclusive resource for Washington Hospitality Association members only.