Sexual Harassment Prevention Training

Employee

Online course: $22

The Employee edition of Sexual Harassment Prevention is an interactive program designed specifically for employees working in food service and hospitality. It provides employees with facts about what sexual harassment is (and isn’t), how to report it, and why a harassment-free workplace is every employee’s right. Industry examples describe a variety of sexual harassment scenarios and the impact they can have on individuals and the work environment. Developed in compliance with EEOC guidelines, the program takes a frank and modern approach to addressing and preventing sexual harassment in the workplace.

Language: Spanish, English

5 Modules | 30 minutes

This course will:

• Define sexual harassment and the two forms it can take.
• Understand the harmful impact sexual harassment can have on victims, businesses, and those who harass.
• Recognize conduct that’s appropriate, and not appropriate, for work.
• Understand when and how to report sexual harassment.

Foodservice

Manager

Online course: $30

The Manager edition of Sexual Harassment Prevention for the Restaurant Industry is an interactive program designed specifically for managers working in foodservice. Building on the content in the employee program, the Manager edition focuses on the vital role managers play in creating and promoting a harassment-free workplace culture and provides them with the tools they need to respond confidently and appropriately to sexual harassment claims. Developed in compliance with EEOC guidelines, the program takes a frank and modern approach to addressing and preventing sexual harassment in the workplace.

Languages: Spanish, English

9 Modules | 60 minutes

This course will help you:

• Define sexual harassment and the two forms it can take.
• Understand the harmful impact sexual harassment can have on victims, businesses, and those who harass.
• Recognize conduct that’s appropriate, and not appropriate, for work.
• Understand when and how to report sexual harassment.
• Recognize employer and manager liability for reporting and addressing sexual harassment.
• Learn how to create a harassment-free culture in the workplace.
• Understand how to investigate sexual harassment claims in the workplace.

Foodservice

Understanding unconscious bias

Employee

Online course: $22

The Employee edition of Understanding Unconscious Bias in Restaurants is an interactive program that sheds light on the existence of unconscious bias and guides restaurant employees in their interactions with guests and fellow employees. Developed in conjunction with the Multicultural Foodservice & Hospitality Alliance (MFHA), the course is designed specifically for employees working in food service and includes restaurant-industry examples that depict a variety of scenarios in which unconscious bias may occur and the impact they can have on individuals as well as the work environment.

Language: Spanish, English

5 Modules | 30 minutes

This course will help you:

• Define unconscious bias and the many forms it can take.
• Understand the impact that bias can have on interactions with guests and fellow employees.
• Understand how to conduct yourself with a greater awareness of others’ perspectives.

Foodservice

Manager

Online course: $30

The Manager edition of Understanding Unconscious Bias in Restaurants is an interactive program that sheds light on the existence of unconscious bias and guides restaurant managers in their interactions with guests and fellow employees. Developed in conjunction with the Multicultural Foodservice & Hospitality Alliance (MFHA), the course is designed specifically for managers working in food service and includes restaurant-industry examples that depict a variety of scenarios in which unconscious bias may occur and the impact they can have on individuals as well as the work environment.

Language: Spanish, English

9 Modules | 60 minutes

This course will help you:

• Define unconscious bias and the many forms it can take.
• Understand the impact that bias can have on interactions with guests and fellow employees.
• Understand how to conduct yourself with a greater awareness of others’ perspectives.
• Understand the impact that bias can have on interactions with guests and fellow employees.
• Learn how to proactively and re-actively manage situations in which bias occurs.
• Manage employee interactions to promote a more respectful and inclusive workplace.
• Learn how to deal with difficult situations to minimize impact on the business.

Foodservice

De-escalation and Active Threat Training

Employee and Manager

Online course: $22.50

The De-Escalation and Active Threat Response in the Restaurant Industry course provides managers and employees with an introduction to the skills needed to maintain situational awareness for safety, to de-escalate challenging situations before they become a problem, and to manage those situations that could lead to workplace violence.

Language: Spanish, English

5 Modules | 30 minutes

• After completing the core five modules (30 minutes), learners will earn their certificate of completion and have access to four additional modules.

  Required content:

• Introduction to the concept of situational awareness and how to apply it in the workplace
• Overview of the importance of the operations policies for workplace safety
• Managing and de-escalating interactions with difficult customers
• Preparing for and managing an active assailant situation
• Reducing risk factors for workplace violence related to domestic partners and former employees

  Additional content:

• Managing and de-escalating interactions with aggressive guests, including the importance of teamwork and bystander intervention
• Recognizing and managing potentially violent situations related to domestic disputes and human trafficking
• Managing interactions with non-guests / interlopers
• Stopping alcohol service for a guest who is exhibiting signs of intoxication

Frequently asked questions