Employees who work in isolation—such as housekeeping staff, maintenance workers and overnight security personnel—face unique safety risks, including harassment, medical emergencies and workplace accidents. Ensuring their well-being requires a combination of proactive measures, including panic buttons, regular check-ins and comprehensive safety training. By implementing strong policies, fostering a culture of awareness and utilizing technology, hotels can protect their employees while also maintaining a secure and welcoming environment for guests.
During the 2025 Legislative session, lawmakers approved HB 1524, a bill that further defines what qualifies as an isolated worker (janitor, security guard, hotel or motel housekeeper, or room service attendant), adds annual training for supervisors and isolated employees, and adds an L&I enforcement mechanism if employers are out of compliance.
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