Training: Key to quality, employee loyalty and retention By Paul Schlienz You can’t have hospitality without customer service, and you can’t have... Read More
Eye on Hospitality: Training – Key to quality, employee loyalty and retention By Paul Schlienz You can’t have hospitality without customer service, and you... Read More
Ignorance is not bliss: Proactive Approaches to Address Sex-based Harassment By Catharine Morisset & Meg Burnham, Fisher Phillips Over the past 20 years, sex-based... Read More