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Member Spotlight: Tacoma’s Elks Temple gets a new lease on life thanks to McMenamins

By Paul Schlienz   You’ve never seen anything quite like McMenamins’ Elks Temple. It’s a hotel, a shopping mall, a brewery, a tasting room and bottle shop, several bars and

Lodging News releases News Room Uncategorized

Training solution to prevent human trafficking is now free for members

MEDIA CONTACTS: Jillian Henze, APR, senior communications manager, Washington Hospitality Association, 360-956-7279 ext. 124, jillianh@wahospitality.org Mar Brettmann, PhD, executive director, Businesses Ending Slavery and Trafficking, 206-724-8246, mar@bestalliance.org FOR IMMEDIATE RELEASE

Industry News

Marriott CEO: Don’t Worry About Our Soft Third Quarter

Like many of its hotel peers, Marriott International saw a relatively softer third quarter in terms of its domestic revenue per available room (RevPAR), but CEO Arne Sorenson isn’t letting the “sobering” third quarter numbers distract him or his team from the bigger tasks at hand — continuing the success of Marriott’s integration of Starwood Hotels & Resorts. Nor will Marriott view the softer performance as an indication that more challenging times lie ahead for the overall economy. (Skift)

Industry News

Marriott maintains small-company values

David Marriott says his family’s hotel company has always placed importance on its people. “My granddad was always late to meetings because he might be talking with a housekeeper about her personal problems. (Hotel News Now)

Industry News

Hotels admit steep reliance on online travel agencies

Hotels have a high dependency on online travel agencies to distribute their inventory, with almost every other channel deemed to be low on the same scale. This is one of the top-line findings from a major study for hotel distribution association HEDNA’s Hotel Analytics Work Group, prepared by accommodation technology companies Triometric and SnapShot. (PhocusWire)

Industry News

Hilton and Marriott Turn to the Internet of Things to Transform the Hotel Room Experience

It was only a matter of time before the big brands started rolling this smart-room technology. But what will be even more interesting is seeing which brand’s approach works better in a hospitality setting, and is more appealing not only to guests but to hotel owners, too. (Skift)

Industry News

Major hotel brand to let guests earn points for ordering food, dining out

Loyal members of InterContinental Hotels Group can now earn points for ordering food on Grubhub or making dinner reservations through OpenTable. IHG Rewards Club members will have to use IHG channels—the IHG mobile app, the company website or IHG Connect, its on-property Wi-Fi—to make orders and reservations.

Industry News

Guest-Only Lounges Are The Latest Luxury Hotel Trend

Hotels are in a never ending hospitality battle to attract more travelers. They’ve done everything from upping their game when it comes to in-house food and beverage offerings, providing wellness amenities, installing Instagrammable art, and inviting the public to hang in their lobbies. (Forbes)

Industry News

Stats: U.S. Hotels Growing at Half the Rate of Overall Economy

Business activity for U.S. hoteliers held steady at previous month reading of 118.8 in September, according to the latest release of the Hotel Industry’s Pulse (HIP) indicator. e−forecasting.com’s HIP – a predictive analytic which gauges monthly overall business conditions for hotels – stalled, posting a nil growth rate in September after a flat performance at a rate of 0 percent in August. The index is set to equal 100 in 2010. (Travel Agent Central)

Industry News

How shifting laws on tip-pooling could affect hotels

U.S. Department of Labor regulations currently prohibit employers from setting up tip-pooling arrangements for employees who are not customarily tipped, such as back-of-the-house staff. But that could change. (Hotel News Now)

Industry News

Hotel Direct-Booking Pushes Really Worked and Owners Were Big Winners

The bigger question, however, is whether these campaigns will still work in 2017 and beyond; offering discounted rates can only last for so long. Hotels need to start thinking about how they can ensure this momentum continues in the long run without having to use discounted rates. (Skift)

Industry News

The Room-Service Revolution: How Hotels Are Upping Their Game

In-room dining was a dying art. But the rise of celeb-chefs in hotel restaurants and food-delivery services are giving guests innovative new ways to combine gluttony and privacy. (Wall Street Journal)

Industry News

Standard Hotels CEO Talks Up Same-Day Booking and 6 Other Hospitality Trends This Week

This week in hospitality we thought about removing friction. Airbnb’s hotel-like concept could standardize homesharing; the Standard Hotels CEO sees value in easy, same-day booking, and hotels try to reduce guests’ anxiety. (Skift)

Industry News

Hotels try to shut out noise from guestrooms

Hotels are trying to lull guests to sleep by proactively minimizing the noise they can hear in their rooms. From double insulating walls to adding thicker headboards to installing quieter air conditioning units to providing white noise machines, hotels are trying to provide a more calming sleep environment. (USA Today)

Industry News

Extended-stay hotels use F&B to make guests feel at home

Giving guests a way to continue their routines while on the road is a trend throughout the hotel industry these days, from TVs that allow guests to stream their own content to fitness centers that allow them to work out as usual. This trend is continuing in the food-and-beverage arena, where extended-stay brands are actively helping guests feel more at home while traveling. (Hotel Management)