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Operations Questions and Answers with the Washington Hospitality Association Advisory Network

We asked three of our advisory network members a few questions about operations. Here’s what they had to say.   Richard Finafrock, CPA, Peterson Sullivan LLP Q: How do you


Paid Family and Medical Leave in Washington

By Nicole Vukonich   In July 2017, after months of negotiations and strategic planning a business and employee-friendly paid family and medical leave law was signed by the governor. Now


Planning for Paid Family Medical Leave

By Rick Braa   Q: It’s been some time since the “exciting” announcement was made about Paid Family Medical Leave coming to the workforce. Recently, we’ve been discussing it and

Full Service Lodging News Room Quick Service

What’s at Stake in Your Brand

By Pia Larson, Fingerprint Marketing   If you sneeze or have a runny nose, what do you ask for? A Kleenex, of course. Seldom do you ask for the generic


Ask the Expert: Making Money in a Growth Economy

By Rick Braa, CHAE   Part one of a two-part series.   Q: With all the changes in the industry, especially with greater competition, wage growth and labor shortages, what

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Ask the Expert: Strategic Planning to Win

By Rick Braa, CHAE   Q: The business landscape is changing rapidly and I’m struggling to keep up. I have a little time to figure out how to move forward


Outsource Key Areas to Minimize Risk and Maximize Return

By Rick Braa, CHAE   Q: As I look at the structure of our company, I realize I don’t have my arms around all of it. What is the best


Menu Labeling Deadline (May 7)

By Paul Schlienz Menu labeling is here, and the FDA is firm that there will be no more delays. In general, the rule covers restaurants and similar retail food establishments


Preventing Harassment through Workplace Culture & Practices

By Angi Shamblin, Associated Industries   How does one go about creating a culture that discourages harassment and discrimination and encourages respectful, positive work relationships? As with any relationship, the

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Ignorance is not bliss: Proactive Approaches to Address Sex-based Harassment

By Catharine Morisset & Meg Burnham, Fisher Phillips   Over the past 20 years, sex-based workplace discrimination charges have been one of the most common employee-asserted claims before the federal


Hourly and Salaried Overtime

New Overtime Rule Struck Down in Court In Sept. 2017, U.S. District Judge Amos Mazzant struck down a new rule for overtime pay, saying the Labor Department set an excessively


Hazard Communication Rule

What is the Hazard Communication rule? The Hazard Communication rule requires you — the employer — to inform and train your employees about hazardous chemicals in your workplace. Note: Washington


Playing Music in Your Business

If you wish to play any music in your establishment—whether it’s recorded background music, live music, a juke box, or a disc jockey—you must have a license. As the business owner,


Summary of Tip Laws

Tips are any gratuitous payment made by a customer to one who serves the customer. They include cash tips, credit or debit card tips, or tips by check. If an


Workplace Violence

Workplace violence can happen anywhere at any time. It can involve a single victim, such as the apartment manager stabbed to death in Everett in July 2010. It can involve