Human Resources

Back to homepage
Articles Human Resources Magazine News Room

Improve performance with results focused training

As we begin hiring for our busier season, we are re-examining our training practices. In the past, it seems like we were constantly chasing our tails as business rapidly improves. I’d like this year to be better than years past. What needs to change to improve performance?

Articles Human Resources News Room

Washington Restaurant Market Watch: Overtime pay proposal could have big impact on restaurants

Policies have consequences. In the case of President Barack Obama’s June 29 proposal for new overtime rules, the impact on restaurants could be enormous.

Articles Full Service Human Resources Lodging National News Room Quick Service

The restaurateur’s guide to immigration rules

I-9 forms. E-Verify. Visa rules. The web of immigration laws and regulations can be overwhelming, and the smallest slip-up can lead to steep fines and penalties.

Articles Human Resources Magazine News Room Training & Education

Creating a smart, successful industry workforce—one program at a time

Insufficient training is easier to conceal in some industries than in others. But poor preparedness within the restaurant industry is nearly impossible to hide.

Articles Human Resources Magazine News Room Operations & Cost Control

Ask the Expert: Keep labor dollars from slipping through your fingers

My total labor percentage including taxes runs between 36-40 percent each period. I understand this is normal, but I can’t afford it any longer. What are some ideas to help bring that number down?

Articles Human Resources News Room

5 workforce trends to watch for in the restaurant industry

Consider these five patterns identified in the National Restaurant Association’s 2014 Restaurant Industry Forecast

Articles Human Resources News Room

Holiday staffing myth busters

An “oldie but a goodie” for this time of year – here are a few fun and entertaining questions that we have heard during the holiday season:

Articles Human Resources News Room

Starting out in foodservice? Read these 4 tips for success

Conrad said the restaurant industry is a great place to achieve career goals and make dreams come true.

Articles Human Resources News Room

7 common I-9 errors and how to avoid them

I-9 forms are a routine part of the hiring process, but shouldn’t be looked at as just another piece of paperwork.

Articles Human Resources Magazine News Room

Build a winning team to compete

We’ve had a great couple of years, and I’m ready to take my team to the next level. What is the best way to do that?

Articles Human Resources News Room

Employee Hiring: Suiting the seasonal rush

Having the right type and amount of personnel during these periods will weigh on how well you perform. The following thoughts will help ensure you’re ready for a rush.

Articles Human Resources News Room

Stay ahead of HR challenges with new technology

Emerging technology will play a greater role in recruiting, training and managing employees as legislative, regulatory and societal changes affect the restaurant workforce.

Articles Human Resources Magazine News Room

The most important sell: your staff

I can remember the first time that I was really well trained in a restaurant. I was still fairly young, and I had already held positions in number restaurants in major cities across North America. As long as I could walk and take orders, I felt that I had all the necessary skills needed to perform well for any employer.

Articles Human Resources Magazine News Room

Give bullies the boot – Don’t let a workplace antagonist poison your team.

Any situation that leaves an employee feeling threatened can amount to bullying. This type of environment in your restaurant can undermine your purpose—to create a welcoming ambiance for guests.

Articles Human Resources National News Room

E-Verify: A key element of immigration reform

E-Verify, the federal government’s online tool to allow employers to quickly search government records to verify whether an individual can legally work in the United States, is a key element of immigration reform legislation passed by the U.S. Senate in June and legislation currently being considered by the House of Representatives.