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Creating a great workplace culture: Start with these three things

The CEO podcast is a monthly podcast with Washington Hospitality Association President and CEO Anthony Anton. This is a summary of the August edition about creating a great workplace culture. You can watch the full

Human Resources News Room Resources Toolkits

Toolkit — Sexual harassment: Stop it before it starts

There are new faces working in the hospitality industry, so many members are spending a lot of time on training. Don’t forget to talk about harassment prevention. It’s important to

Articles Human Resources News Room

Coronavirus updates for King County members

The presence of coronavirus in our community is significantly impacting regular routines and creating unique challenges for the hospitality industry. Our first priority is promoting public health, for staff and

Articles Coronavirus Human Resources News Room

Weekly Update — Letter from our CEO, coronavirus latest guidelines and restrictions

Hospitality CEO: Now is the time to act In a letter to Washington Hospitality Association members, our CEO Anthony Anton addresses the coronavirus and its impact on hospitality in Washington

Articles Human Resources News Room

Coronavirus webinar summary

Here’s a brief list of some of the information and clarity conveyed at this morning’s coronavirus webinar. Let the biggest takeaway be that our industry is equipped and ready to

Articles Human Resources News Room

Weekly Update — Teach employees to upsell, Seattle small business relief, Hospitality Summits

[HUB] How to teach your employees how to upsell We’ve prepared a brand new training video intended for your servers — be they total novices or talented beginners ready to

Articles Events Human Resources News Room

Weekly Update — Managing labor costs by motivating employees, new Seattle tax proposal, Hospitality Summits

[HUB] Managing labor costs by motivating workers A best practice to reduce the high costs of turnover is to not lose good workers in the first place — we can

Articles Government Affairs Human Resources News Room

Weekly Update — Meals and breaks guidance, Coronavirus, King County jobs tax bill

[HUB] Meals and breaks, updated guidance With increased attention to the laws on meals and rest breaks, Washington Hospitality Association members may access the most up-to-date guidance on this topic

Articles Events Government Affairs Human Resources News Room Operations & Cost Control

Weekly Update — Minimum wage impact, cut costs with training, 42-inch bar barrier WIN

[HUB] How training helps you cut costs With new training regulations passing year after year, the Education Foundation is committed to helping you stay in compliance. Find out how when

Food Safety Human Resources Operations & Cost Control

Winter Storm Prep Q&A

Q&A Your real-world questions answered by the Washington Hospitality Association Q: What areas of the state are most likely to get big winter storms? A: Counties most at risk of

Food Safety Human Resources Operations & Cost Control

Best practices: How planning and communication will make your business snow ready

    By Jillian Henze, APR Senior Communications Manager OLYMPIA – December is the official start of winter and that means snow and windstorms are coming, sending Washington restaurant

Full Service Human Resources Lodging Quick Service

Let WorkSourceWA and LinkedIn solve your labor shortage

By Chad Pearson, business outreach, Employment Security Department Typically, promoting your business increases the number of reservations at your business. The same thing applies to promoting open positions at your

Full Service Human Resources Lodging Quick Service

What is a no-match letter?

The Restaurant Law Center of the National Restaurant Association issued guidance on April 25, 2019, regarding no-match letters. What’s a ‘no-match’ letter? The Social Security Administration (SSA) will send so-called

Human Resources Lodging News Room Training & Education

COMPLIMENTARY TRAINING: BEST’s Inhospitable to Human Trafficking Training

“We are woven into the fabric of the daily lives of our guests and team members. As a result, hospitality industry leaders are recognizing the important role we play in preventing