By Andy Cook, Harbor Foodservice Restaurant Consultant Group People don’t leave jobs, they leave bosses. A 2019 cross-industry workplace study learned that 94% of responders stay longer in jobs where they feel recognized, valued and invested. Turnover is expensive:...
By Andy Cook, Harbor Foodservice Restaurant Consultant Group Help Wanted signs and Craigslist ads don’t measure up. Countless hours and resources have been invested to perfect marketing strategies that work. Attracting customers and attracting talent are remarkably...
Q&A Your real-world questions answered by the Washington Hospitality Association Q: What areas of the state are most likely to get big winter storms?A: Counties most at risk of significant storms include those along the Pacific Coast, counties within the Puget...
In a big win from your government affairs team, the Washington State Liquor & Cannabis Board (LCB) has adopted rules to allow ax throwing at liquor-licensed establishments. The rules allow liquor licensed premises to provide ax-throwing activities with the...
The U.S. Small Business Administration (SBA) has been celebrating National Small Business Week for almost 50 years by a presidential proclamation. Part of the celebration is honoring business people in every state and region. This year two of our members received...
Imagine this: You are checking your email and you see a message from Microsoft telling you that you received an important email, and you can find it by clicking this link. But you didn’t look closely enough at the message. The email address it came from was not a...
We all know that starting a job in the industry can lead to a fulfilling career. Whether that is managing a restaurant, becoming a chef, owning a catering company or booking conventions at a hotel that promise to offer exceptional local experiences, careers in...
By Oct. 23, 2021, all televisions capable of displaying closed captioning must display it In 2021, the Washington State Legislature approved SB 5027, which requires places of public accommodation to provide closed captioning on televisions in public areas. The law...
In sports, when a Hall of Famer passes away, the entire community pauses, remembers, shows its respects and honors the legacy. But imagine the impact of losing the person that the sports Hall of Fame is actually named after. That is what happened to hospitality when...
This year is already shaping up to be a busy one for wildfires. So far, there have been more than 600 wildfires reported in Washington, which is about twice as many as usual. Each icon represents a fire our DNR crews have responded to this year. If that seems like a...
