Going Green toolkit

Going Green toolkit

Going Green toolkit Last updated Welcome to Going Green – a collection of resources designed to help Washington state businesses comply with sustainable initiatives. To unlock this members-only toolkit… Contact a territory manager today to learn more about the...
Sexual Harassment: Stop it before it starts – Toolkit

Sexual Harassment: Stop it before it starts – Toolkit

Sexual Harassment: Stop it before it starts – Toolkit Last updated Employers need to adopt strong workplace policies that stop sexual harassment before it starts. Employers also have a duty to investigate complaints and other suspicions of sexual harassment that...

FDA final rule on food traceability

The Food & Drug Administration’s (FDA) Food Traceability Rule (also called ‘FSMA 204’) is intended to quickly identify, and remove from distribution, potentially contaminated foods. The rule is expected to result in fewer foodborne illnesses and deaths. Beginning...

Dust bunnies beware: Cleanliness leads to happiness

The American Hotel and Lodging Association has released its 2024 State of the Industry Report, unveiling a wealth of intriguing insights. Among the abundance of information, a key finding highlights the crucial elements in forging positive guest experiences. Enhancing...
Building Customer Loyalty

Building Customer Loyalty

What makes a customer keep coming back? In the highly competitive hospitality industry, loyalty is key to long-term success. Acquiring new customers is also much more expensive than maintaining your existing ones. Three ways you can improve customer loyalty To keep...