Training Solutions
Industry-leading programs to help your workforce advance and succeed.
Developing Your Team’s Skills
Our industry-leading education and training programs provide opportunities for your workforce to advance and succeed in the hospitality industry. Find your team’s next training below. Questions? Contact us.
Top ServSafe Trainings and Certifications
These popular trainings fulfill Washington state legal requirements.
ServSafe Manager
Washington state requires every restaurant have at least one Certified Food Protection Manager (CFPM). In partnership with ServSafe, Washington Hospitality Association offers in-person and blended classes around the state, as well as online and private group classes. All fulfill state requirements. Learn more.
ServSafe Alcohol
Washington state requires every person who serves alcohol have a Mandatory Alcohol Server Training (MAST) permit. Washington Hospitality Association membership unlocks a members-only discount to this popular training that fulfills state requirements. Log in here for your discount code.
More ServSafe Classes
Save 20% as a member of the Washington Hospitality Association.
ServSafe Sexual Harassment Prevention for Employees
This course helps staff recognize and prevent harassment, reducing risk and strengthening workplace culture. Learn more.
Save 20% through the ServSafe portal:
ServSafe Sexual Harassment Prevention for Managers
This course equips managers to prevent and address harassment, handle claims properly and create a respectful workplace culture. Learn more.
Save 20% through the ServSafe portal:
ServSafe De-escalation and Active Threat Response
This training for employees and managers builds skills to prevent violence, protect employees, and support a safe workplace. Learn more.
Save 20% through the ServSafe portal:
ServSafe Allergens
This course helps staff identify and prevent allergen exposure, protecting guests and reducing risk of food allergy incidents. Learn more.
Save 20% through the ServSafe portal:
Looking for even more ServSafe classes?
Access ServSafe’s discount portal and save 20% as a member of the Washington Hospitality Association.
ServSuccess Professional Certifications
ServSuccess Certified Restaurant Professional
Give servers, bartenders, line cooks, and other motivated employees the chance to excel by mastering essential skills. Learn more.
ServSuccess Certified Restaurant Supervisor
Carve out a career path for supervisors, shift leads, kitchen leads, assistant managers, and other mid-level employees eager to hone their leadership skills. Learn more.
ServSuccess Certified Restaurant Manager
Guide food service managers, kitchen managers, and general managers to confidently steer your business with operating best practices. Learn more.
Other Training Opportunities
First Aid, CPR, and AED Training
Washington Hospitality Association Members receive a 15% discount on classes with CPR Training Center, Inc.
ServSafe Classes from AHLEI
Check out popular ServSafe trainings and certifications from the American Hotel & Lodging Educational Institute.
ServSafe Sexual Harassment Prevention for Employees
This course helps staff recognize and prevent harassment, reducing risk and strengthening workplace culture.
AHLEI Professional Certifications
Level up your employees' careers with American Hotel & Lodging Educational Institute Professional Certifications.
START Position-Specific Training
This program offers six line-level training programs. Each provides the essential skills and industry knowledge required for front-line positions at lodging properties, culminating in a certification exam and professional designation. Learn more.
Guest Service Gold Training
This program leads to the Certified Guest Service Professional (CGSP) designation. It is recommended for use in every workforce program, to develop the solid guest service skills that are critical in the hospitality industry. Learn more.
Looking for more AHLEI training?
Find a wide array of professional development options at the American Hotel & Lodging Educational Institute website.
Other Training Opportunities
First Aid, CPR, and AED Training
Washington Hospitality Association Members receive a 15% discount on classes with CPR Training Center, Inc.
Training Solutions Inquiry
Would you like to speak with one of our training solutions experts?
Fill out the form below or email training@wahospitality.org and a representative will reach out to you.
Shelby Pemberton
Training Solutions Manager
(206) 208-9884
Email Shelby