The Americans with Disabilities Act: What you need to know
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It may be the law, but following the Americans with Disabilities Act (ADA) can also help you attract more repeat customers if they know that you are accommodating their needs.
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What’s a toolkit? Whether you’re new to the business or a seasoned veteran, our in-depth explainers offer actionable insights into topics ranging from navigating Washington’s complex regulations to boosting your profitability.
More Toolkits
Public Safety Toolkit
In the last several years, we’ve been hearing from members that public safety is an issue that is on the rise. There have been increased incidents of vandalism, workplace violence and vagrancy.
But this isn’t a natural issue for our members to be concerned about. We are used to welcoming our guests and communities into our business in the spirit of hospitality, not suspicion. So, we must learn how to keep our employees, ourselves and our businesses safe.
Cybersecurity toolkit
Cybersecurity is increasingly vital for businesses and individuals, earning the top spot-on a global business risk barometer and in operators’ minds.
Tips, Tip Pooling and Service Charges
Aren’t tips, tip pools, service charges and surcharges the same thing?
Each has its own legal rules and risks, but there is cross over. A mandatory tip out is a tip pool. A surcharge may qualify as a service charge.