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How Hotel Operators Can Win And Retain More Customers

Process management or process modeling is an underrated application that can be used to enhance the experience of travel. More than ever, the hospitality industry is looking for ways to increase their productivity and leverage technology for client communications. (Forbes)

August 15, 2018

Hacking Sustainability is No Sweat

Sustainability is no longer considered a buzzword of the moment; it’s an ecological and financial necessity. Trimming waste, sourcing carefully, and making the most use of each ingredient are principles everyone should live by, but essential within the restaurant industry where more than 11.4 million tons of food waste are generated annually, according to ReFED, a collaborative nonprofit committed to reducing food waste in the United States. (FSR)

August 15, 2018

Insights from the UK Calorie Reduction Summit – and what they mean for US restaurants

I recently had the honor to be invited to speak at the United Kingdom’s Calorie Reduction Summit, held in June at the Royal Society in London. My role was to represent the US by sharing insights on the eight-plus years of the menu labeling journey and the FDA’s 399 pages of rules for posting calories on menus. (SmartBrief)

August 15, 2018

Is Franchising the Right Growth Strategy?

To franchise or not to franchise—it’s a question facing any restaurant owner with growth in mind. Just as would-be operators must consider each franchise opportunity on a case-by-case basis, so too must founders tailor their expansion strategies specifically to their concepts. (QSR)

August 15, 2018

You Can Automate That: Using HR technology to work smarter, not harder

August 17, 2018

Weekly Update: The ERISA Industry Committee (ERIC) Files HEHS Lawsuit Against Seattle

August 16, 2018

Hospitality Minds: They Meet Here

August 16, 2018

How Hotel Operators Can Win And Retain More Customers

August 15, 2018

Hacking Sustainability is No Sweat

August 15, 2018

Kent ServSafe Manager Class

Aug 21 @ 8:00 am – 2:00 pm

Registration deadline: August 7

Member: $150
Non-member: $220

Our ServSafe Manager classes are offered in a one-day review format. Upon registration, attendees will be mailed a ServSafe Manager book to study prior to attending the class. The WHAEF closes registration for classes two weeks in advance of the class date to ensure each attendee has ample time to study.

The day of the class the attendee will received approximately four hours of review of the ServSafe Manager materials. This information is presented through videos, PowerPoint presentations, time for Q&A and led by certified, industry experienced instructors.

Review is followed by the ServSafe Manager exam, proctored by the class instructor. The exam is multiple choice and available in multiple languages, large print and an instructor version is available for those interested in becoming a ServSafe instructor for their own establishment. The instructor exam is only available in English. A passing score is 75% regardless of the exam type.

Successful attendees will receive their ServSafe Manager certificates three to four weeks after the date of the class. Attendees who do not pass the exam can retake the course and exam up to three times in a 12 month period (additional fees for retakes will apply).

Accommodations are able to be made for those who need translators or have a disability

Categories: ServSafe Manager Tags: class kent servsafe manager training

Spokane Chapter Board Meeting

Aug 21 @ 3:00 pm – 4:30 pm

For location details, contact Tobby Hatley at tobbyh@wahospitality.org.

Everett ServSafe Manager Class

Aug 27 @ 8:00 am – 2:00 pm

Registration deadline: August 13

Member: $150
Non-member: $220

Our ServSafe Manager classes are offered in a one-day review format. Upon registration, attendees will be mailed a ServSafe Manager book to study prior to attending the class. The WHAEF closes registration for classes two weeks in advance of the class date to ensure each attendee has ample time to study.

The day of the class the attendee will received approximately four hours of review of the ServSafe Manager materials. This information is presented through videos, PowerPoint presentations, time for Q&A and led by certified, industry experienced instructors.

Review is followed by the ServSafe Manager exam, proctored by the class instructor. The exam is multiple choice and available in multiple languages, large print and an instructor version is available for those interested in becoming a ServSafe instructor for their own establishment. The instructor exam is only available in English. A passing score is 75% regardless of the exam type.

Successful attendees will receive their ServSafe Manager certificates three to four weeks after the date of the class. Attendees who do not pass the exam can retake the course and exam up to three times in a 12 month period (additional fees for retakes will apply).

Accommodations are able to be made for those who need translators or have a disability

Categories: ServSafe Manager Tags: class Everett servsafe manager training

Executive Committee Monthly Meeting

Sep 4 @ 1:00 pm – 4:00 pm

For location details, contact Zooie Arnold at zooiea@wahospitality.org.

Seattle Restaurant Alliance Membership Meeting

Sep 5 @ 10:00 am – 11:30 am

Each month, members of the Seattle Restaurant Alliance meet for industry updates, presentations on a hot topic and a discussion on a trending topic or best practices. Meetings are also a great place to strengthen your connection to fellow restaurateurs. All Seattle restaurant owners and managers are welcome.

Click here for details on specific meetings.

For questions about meetings, please contact Teddi McGuire at teddim@wahospitality.org.

Seattle ServSafe Manager Class

Sep 11 @ 8:30 am – 2:30 pm

Registration deadline: August 28

Member: $150
Non-member: $220

Our ServSafe Manager classes are offered in a one-day review format. Upon registration, attendees will be mailed a ServSafe Manager book to study prior to attending the class. The WHAEF closes registration for classes two weeks in advance of the class date to ensure each attendee has ample time to study.

The day of the class the attendee will received approximately four hours of review of the ServSafe Manager materials. This information is presented through videos, PowerPoint presentations, time for Q&A and led by certified, industry experienced instructors.

Review is followed by the ServSafe Manager exam, proctored by the class instructor. The exam is multiple choice and available in multiple languages, large print and an instructor version is available for those interested in becoming a ServSafe instructor for their own establishment. The instructor exam is only available in English. A passing score is 75% regardless of the exam type.

Successful attendees will receive their ServSafe Manager certificates three to four weeks after the date of the class. Attendees who do not pass the exam can retake the course and exam up to three times in a 12 month period (additional fees for retakes will apply).

Accommodations are able to be made for those who need translators or have a disability

Categories: ServSafe Manager Tags: class Seattle servsafe manager training

Board Development Committee meeting

Sep 11 @ 9:00 am – 10:00 am

This meeting is via conference call. For call details, contact Zooie Arnold at zooiea@wahospitality.org.

Golf FORE! Education @ Washington National Golf Course

Sep 11 @ 10:30 am – 7:30 pm

Tags: Event Events golf WHAEF

Seattle Restaurant Alliance Board Meeting

Sep 12 @ 9:30 am – 11:00 am

For location details, contact Teddi McGuire at teddim@wahospitality.org.

Seattle Hotel Association Board Meeting

Sep 13 @ 8:30 am – 10:00 am

For location details, contact Teddi McGuire at teddim@wahospitality.org.

Spokane Hotel Motel Association Meeting

Sep 18 @ 11:00 am – 1:00 pm

For location details, contact Tobby Hatley at tobbyh@wahospitality.org.

Finance Committee Meeting

Sep 18 @ 1:00 pm – 3:00 pm

For location details, contact Zooie Arnold at zooiea@wahospitality.org.

Spokane Chapter Board Meeting

Sep 18 @ 3:00 pm – 4:30 pm

For location details, contact Tobby Hatley at tobbyh@wahospitality.org.

Tacoma ServSafe Manager Class

Sep 20 @ 8:30 am – 2:30 pm

Registration deadline: September 6

Member: $150
Non-member: $220

Our ServSafe Manager classes are offered in a one-day review format. Upon registration, attendees will be mailed a ServSafe Manager book to study prior to attending the class. The WHAEF closes registration for classes two weeks in advance of the class date to ensure each attendee has ample time to study.

The day of the class the attendee will received approximately four hours of review of the ServSafe Manager materials. This information is presented through videos, PowerPoint presentations, time for Q&A and led by certified, industry experienced instructors.

Review is followed by the ServSafe Manager exam, proctored by the class instructor. The exam is multiple choice and available in multiple languages, large print and an instructor version is available for those interested in becoming a ServSafe instructor for their own establishment. The instructor exam is only available in English. A passing score is 75% regardless of the exam type.

Successful attendees will receive their ServSafe Manager certificates three to four weeks after the date of the class. Attendees who do not pass the exam can retake the course and exam up to three times in a 12 month period (additional fees for retakes will apply).

Accommodations are able to be made for those who need translators or have a disability

Categories: ServSafe Manager Tags: class Everett servsafe manager training

Executive Committee Monthly Meeting

Oct 2 @ 1:00 pm – 4:00 pm

For location details, contact Zooie Arnold at zooiea@wahospitality.org.

Seattle Restaurant Alliance Membership Meeting

Oct 3 @ 10:00 am – 11:30 am

Each month, members of the Seattle Restaurant Alliance meet for industry updates, presentations on a hot topic and a discussion on a trending topic or best practices. Meetings are also a great place to strengthen your connection to fellow restaurateurs. All Seattle restaurant owners and managers are welcome.

Click here for details on specific meetings.

For questions about meetings, please contact Teddi McGuire at teddim@wahospitality.org.

MSC Sub Committee Meeting

Oct 10 @ 9:00 am – 2:00 pm

For location details, please contact Kelsi Mayther at kelsim@wahospitality.org.

Seattle Restaurant Alliance Board Meeting

Oct 10 @ 9:30 am – 11:00 am

For location details, contact Teddi McGuire at teddim@wahospitality.org.

Seattle Hotel Association Board Meeting

Oct 11 @ 8:30 am – 10:00 am

For location details, contact Teddi McGuire at teddim@wahospitality.org.

Spokane Hotel Motel Association Meeting

Oct 16 @ 11:00 am – 1:00 pm

For location details, contact Tobby Hatley at tobbyh@wahospitality.org.

August – October 2018 Aug – Oct 2018