Isolated workers and the law: How to stay in compliance – Toolkit
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By implementing strong policies, fostering a culture of awareness and utilizing technology, hotels can protect their employees while also maintaining a secure and welcoming environment for guests.
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What’s a toolkit? Whether you’re new to the business or a seasoned veteran, our in-depth explainers offer actionable insights into topics ranging from navigating Washington’s complex regulations to boosting your profitability.
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In the last several years, we’ve been hearing from members that public safety is an issue that is on the rise. There have been increased incidents of vandalism, workplace violence and vagrancy.
But this isn’t a natural issue for our members to be concerned about. We are used to welcoming our guests and communities into our business in the spirit of hospitality, not suspicion. So, we must learn how to keep our employees, ourselves and our businesses safe.
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Tips, Tip Pooling and Service Charges
Aren’t tips, tip pools, service charges and surcharges the same thing?
Each has its own legal rules and risks, but there is cross over. A mandatory tip out is a tip pool. A surcharge may qualify as a service charge.