Unified tip management for multi-concept hospitality: How Columbia Hospitality scaled efficiency and transparency

Whether you manage a single property or a multi-location enterprise, you’ll walk away with practical strategies for scaling efficiency and transparency across every part of your operation.

For our lodging members, managing tips across a diverse hospitality portfolio is no easy task, especially when each property operates differently.

In this session, Greg Sheer, senior director of food & beverage operations at Columbia Hospitality, shares how his teams use TipHaus to manage unified tipping across dozens of hotels, restaurants, spas, and distinctive venues.

Learn how Columbia Hospitality replaced manual workflows with a fully integrated, transparent system that saves hours each week, ensures compliance, and builds employee trust.

Greg will also discuss how unique features like Cheers by TipHaus helped increase earnings for less traditionally tipped, cash-dependent roles such as housekeeping.

Whether you manage a single property or a multi-location enterprise, you’ll walk away with practical strategies for scaling efficiency and transparency across every part of your operation.

Join us at 10 a.m., Thursday, Dec. 11.

Unified tip management for multi-concept hospitality: How Columbia Hospitality scaled efficiency and transparency

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