The Americans with Disabilities Act: What you need to know

It may be the law, but following the Americans with Disabilities Act (ADA) can also help you attract more repeat customers if they know that you are accommodating their needs.

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What’s a toolkit? Whether you’re new to the business or a seasoned veteran, our in-depth explainers offer actionable insights into topics ranging from navigating Washington’s complex regulations to boosting your profitability.

More Toolkits

Soft Skills Toolkit

Soft Skills Toolkit

Different generations have different means of interacting in the workplace. Many members are noticing that some entry-level employees may benefit from additional training in basic workplace skills and customer service fundamentals like using a mop or active listening.

Alcohol to go toolkit

Alcohol to go toolkit

The rules for alcohol to-go have changed—don’t get left behind! This toolkit provides comprehensive guidance on the state’s alcohol-to-go laws, including changes that were made after the pandemic.