The Americans with Disabilities Act: What you need to know
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Accessibility is an important part of welcoming and serving every guest. Understanding ADA requirements can help you remove barriers and create a more accessible experience at your hospitality business.
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What’s a toolkit? Whether you’re new to the business or a seasoned veteran, our in-depth explainers offer actionable insights into topics ranging from navigating Washington’s complex regulations to boosting your profitability.
More Toolkits
Wages & Salaries Toolkit
This year saw several changes to wage and salary regulations in Washington state. The new minimum wage in 2026 will be $17.13 for most of the state, and overtime thresholds have been updated. In addition, local minimum wages are becoming more common — and more complex — across the state.
AI for Hospitality
This toolkit is designed to be a starting point for busy hospitality owners and operators who want to learn more about AI but are not exactly sure where to start.
Public Safety Toolkit
In the last several years, we’ve been hearing from members that public safety is an issue that is on the rise. There have been increased incidents of vandalism, workplace violence and vagrancy.