The Americans with Disabilities Act: What you need to know

It may be the law, but following the Americans with Disabilities Act (ADA) can also help you attract more repeat customers if they know that you are accommodating their needs.

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Contact a territory manager today to learn more about the many benefits of membership with the Washington Hospitality Association.

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What’s a toolkit? Whether you’re new to the business or a seasoned veteran, our in-depth explainers offer actionable insights into topics ranging from navigating Washington’s complex regulations to boosting your profitability.

More Toolkits

Soft Skills Toolkit

Soft Skills Toolkit

Different generations have different means of interacting in the workplace. Many members are noticing that some entry-level employees may benefit from additional training in basic workplace skills and customer service fundamentals like using a mop or active listening.

Going Green toolkit

Going Green toolkit

These resources range from information on the Clean Buildings Act to guidance on how to remain in compliance with bans on plastic bags, single-use service ware and single-use personal beauty products.

Seattle Employee Requirements Toolkit

Seattle Employee Requirements Toolkit

The Seattle Employee Requirements toolkit is your essential guide to navigating local labor laws, including commuter benefits, paid sick and safe time, minimum wage, secure scheduling, hotel employee protections and independent contractor protections.