The Americans with Disabilities Act: What you need to know

It may be the law, but following the Americans with Disabilities Act (ADA) can also help you attract more repeat customers if they know that you are accommodating their needs.

To unlock this members-only toolkit…

Contact a territory manager today to learn more about the many benefits of membership with the Washington Hospitality Association.

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What’s a toolkit? Whether you’re new to the business or a seasoned veteran, our in-depth explainers offer actionable insights into topics ranging from navigating Washington’s complex regulations to boosting your profitability.

More Toolkits

Employee Recruitment Toolkit

Employee Recruitment Toolkit

The workforce shortage is poised to be one of the biggest challenges for the hospitality industry in the next five years.

This toolkit is designed to give you ideas that could help bring employees back to the hospitality industry.

Public Safety Toolkit

Public Safety Toolkit

In the last several years, we’ve been hearing from members that public safety is an issue that is on the rise. There have been increased incidents of vandalism, workplace violence and vagrancy.

But this isn’t a natural issue for our members to be concerned about. We are used to welcoming our guests and communities into our business in the spirit of hospitality, not suspicion. So, we must learn how to keep our employees, ourselves and our businesses safe.