The Americans with Disabilities Act: What you need to know
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It may be the law, but following the Americans with Disabilities Act (ADA) can also help you attract more repeat customers if they know that you are accommodating their needs.

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What’s a toolkit? Whether you’re new to the business or a seasoned veteran, our in-depth explainers offer actionable insights into topics ranging from navigating Washington’s complex regulations to boosting your profitability.
More Toolkits
Wages & Salaries Toolkit
This year saw several changes to wage and salary regulations in Washington state. The new minimum wage will be $16.66 for most of the state, and overtime thresholds have been updated. In addition, local minimum wages are becoming more common — and more complex — across the state.
Wildfire, Extreme Heat & Snow toolkit
Neither snow nor smoke nor heat wave keeps hospitality businesses from serving our guests!
Be prepared with our extreme weather toolkit.
Tips, Tip Pooling and Service Charges
Aren’t tips, tip pools, service charges and surcharges the same thing?
Each has its own legal rules and risks, but there is cross over. A mandatory tip out is a tip pool. A surcharge may qualify as a service charge.