The Restaurant Technology Landscape Report 2024 delves into the diverse expectations consumers have regarding tech in different dining scenarios such as full-service or quick-service restaurants as well as when ordering delivery to their homes.

Learn how emerging technologies are helping restaurant operators build a future-ready workforce, balancing recruitment and training with operational efficiency to stay ahead in a rapidly evolving industry.

While value offerings will remain an important driver of customer traffic in 2025, it’s only one piece of the puzzle. Restaurant operators that create a compelling customer experience can build a loyal following that keeps coming back.

This report considers the industry’s past and projected performance from a host of vantage points: occupancy, ADR, RevPAR, guest spending, workforce size and wages, tax revenues, and the hotel construction pipeline.

Industry professionals weighed in on what they see as the leading menu trends for the coming year. This report presents the top 10 Hot Trends overall, the top five Hot Trends by category, and the top 10 Macro Trends to shed light on the big picture.

The results of this study show the scope of the travel sector in terms of direct visitor spending, as well as the total economic impacts, jobs, and fiscal (tax) impacts in the broader economy.

This report features insights from leading industry observers and vendors, who examine key decisions facing hoteliers and provide perspectives on both challenges and opportunities.