Employment

Click here to apply.

General Information

• Job Title: Business Insurance Program Manager
• Location: 300 Deschutes Way, Suite 200, Tumwater, WA 98501-1587, United States
• Base Pay: $59627.00 – $84963.00 / Year
• Employee Type: Regular Full Time

 Position Description: Business Insurance Program Manager is responsible for program sales, and retention of product and services. This position assists with development of revenue goals, tracking results, and communicating outcomes to staff and Board of Directors.

Essential duties and responsibilities that include but are not limited to:

 Primary

• Generate sales through staff leads, cold calls and member requests.
• Prepare accurate revenue projections and develop goals to achieve the forecasts.
• Ensure retention by member satisfaction with after-sales support, timely response and resolution.
• Manage the CRM interface.
• Present goal status bi-monthly and quarterly reporting to supervisor and BOD.
• Ensure creative collateral is current, accurate and supply is adequate.
• Track usage benchmarks and tasks to goal.
• Manage and oversee member enrollment into programs.
• Schedule and complete weekly check-in calls to manage service providers and business insurance policy quotes.
• Collaborate on member outreach plan.
• Support and partner with Director of Business Development to ensure program success.
• Attend events that promote programs and services.

Department and Other Support

• Participate in all-team meetings and events.
• Collaborate with other departments and teams to achieve organizational goals.
• Commit to Association core values in all interactions.
• Manage member resources responsibly.

Skills and Requirements

General

• Demonstrates excellent communication skills, both written and oral.
• Strong analytical skills, able to work under pressure and meet deadlines.
• Ability to close sales by building rapport, communicating products/services and overcoming objections.
• Ability to communicate and present information effectively with groups and individuals.
• Ability to build positive relationships with the staff and teams.
• Works well with a variety of management styles and individuals.
• Ability to work cooperatively and collaboratively with all levels of employees.
• Ability to analyze problems and provide resolution.
• Is self-driven, detail oriented, organized and efficient.
• Has excellent follow-through and is results focused.
• Displays a commitment to quality in all work.
• Maintains confidentiality when required.

Technical Qualifications

• Strong knowledge of working with a CRM and Microsoft Office including Word, Excel and Outlook
• Knowledge of and experience with social media and web site platforms and interfaces
• Ability to work with a variety of electronics including laptop, smart phone and tablet
• Knowledge of and experience with database management.

Minimum Requirements

• Minimum of 0 -2 years of Business Insurance sales experience
• Bachelor’s degree or equivalent experience
• A proven track record of professional excellence

Physical/Mental Environment

• Ability to safely and successfully perform the essential job functions consistent with ADA, FMLA and other federal, state and local standards
• Regularly required to stand, walk and sit; use hands to handle objects and feel controls; reach; climb stairs; stoop; crouch; talk; listen; and vision capabilities that enable reading and viewing a computer screen. Ability to lift up to 20 lbs.
• Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards.

This is a summary of the essential job functions and level of work performance for this position. This is not a complete list of all job duties and management reserves the right to modify, add or remove duties as business needs require and shall not be construed as a promise or contract of employment or of any specific duties.

Compensation

• Pay range is $59,627 to $84,963, annually, plus commission pay based on performance metrics.

Outstanding benefits include:

• Medical, dental, and vision plans
• Term life and long-term disability insurance
• 401k retirement plan
• Up to 120 hours of paid time off accrued per year
• 14 paid holidays
• Paid sick leave in accordance with WA state law

Washington Hospitality Association is committed to the success of the industry. Our core values include:

• Passion to Serve
• Accountability to Each Other and to Our Members
• Healthy and Constructive Conflict
• Desire for Greatness
• Attention to Results
• Commitment to Excellence
• Trust in Our Team

Washington Hospitality Association is an equal opportunity employer.

Click here to apply.

Click here to apply.

General Information

• Job Title: Accounts Receivable Specialist
• Location: 300 Deschutes Way, Ste 200, Olympia WA 98501, United States
• Base Pay: $27.31 – $34.29 / Hour
• Employee Type: Regular Full Time

Position Summary

 The Accounts Receivable Specialist is an engaged and active contributor to the accounting team who supports accurate billing, payment processing, and regulatory reporting. This role operates in a dynamic environment and requires strong attention to detail, the ability to manage shifting priorities, and a willingness to take ownership of assigned responsibilities. In addition to routine accounts receivable activities, this role assists with volunteer committee management, as well as compliance and reporting for Association Political Action Committees.

The ideal candidate enjoys working with numbers, values accountability, and takes pride in delivering accurate, timely, and compliant financial work while contributing positively to the team’s success.

Key Responsibilities

• Responsible for timely and accurate billing for the Association and its related affiliates.
• Responsible for timely and accurate postings of all payments for the Association and its related affiliates.
• Perform routine account reconciliations and identifying and resolving billing or payment discrepancies.
• Maintain accurate, well-organized billing and payment documentation.
• Perform month end processes including AR aging review and maintenance, as well as intercompany reconciliations.
• Follow internal accounting controls, policies, and documentation standards.
• Assist with financial audits and reviews as needed.
• Manage two volunteer committees – maintain committee participant records, planning and executing quarterly meetings (primarily virtual), and preparation of meeting materials including agendas and meeting minutes.
• Responsible for receiving, tracking, and reporting Political Action Committee (PAC) contributions in compliance with Washington State and City of Seattle campaign finance regulations.

Department and Other Support:

• Develop, maintain, and update standard operating procedures (SOPs) for the position; cross train- with team members as needed to ensure continuity of operations.
• Actively participate in team meetings, department initiatives, and organization-wide- activities.
• Collaborate with other Association teams to support shared goals and operational needs.
• Maintain an organized, up-to-date Outlook calendar and deliver professional, timely, and courteous communication across all Association channels.

This is a summary of the essential job functions and level of work performance for this position. This is not a complete list of all job duties and management reserves the right to modify, add or remove duties as business needs require and shall not be construed as a promise or contract of employment or of any specific duties.

Skills and Requirements:

• Excellent written and verbal communication skills.
• Ability to write reports and business correspondence.
• Independently manages tasks, prioritizes work, and follows through to completion.
• Ability to work effectively in a dynamic environment, manage multiple priorities, and meet deadlines.
• Strong interpersonal skills, able to communicate effectively with individuals and groups.
• Builds positive working relationships across teams and with diverse management styles.
• Strong analytical and problem-solving skills to identify issues and recommend resolutions.
• Self-driven, detail oriented, organized, and efficient.
•  Demonstrates strong follow through and a results focused mindset.
•  Displays a consistent commitment to quality and accuracy.
•  Demonstrates the Association’s core values at all times.
•  Maintains confidentiality and exercises discretion when required.

Technical Qualifications 

• Intermediate proficiency in Microsoft Office, including Word, Outlook, and Excel.
• Intermediate Excel skills, including pivot tables and advanced formulas.
• Strong data entry accuracy.
• Ability to work with standard office technology, including laptops, smartphones, and tablets.

Minimum Requirements and Experience

• High school diploma or GED required.
• Preferred experience working in bookkeeping/accounting or coursework in accounting.
• Experience in Sage 100 or other accounting system preferred.

Compensation

• The starting range for this position is $27.31 to $30 per hour, depending on experience. (Range for the position depending on qualifications and experience factors is $27.31 to $34.29 per hour)

Outstanding benefits include:

• Medical, dental, and vision plans
• Term life and long-term disability insurance
• 401k retirement plan
• Up to 120 hours of paid time off accrued per year
• 14 paid holidays
• Paid sick leave in accordance with WA state law

Washington Hospitality Association is committed to the success of the industry. Our core values include:

• Passion to Serve
• Accountability to Each Other and to Our Members
• Healthy and Constructive Conflict
• Desire for Greatness
• Attention to Results
• Commitment to Excellence
• Trust in Our Team

Washington Hospitality Association is an equal opportunity employer.

Click here to apply.

Click here to apply.

General Information

• Job Title: Government Affairs Engagement Manager
• Location: Seattle, WA
• Base Pay: $91,068 – $110,134/ Year
• Employee Type: Regular Full Time

 

Position Description 

The Community Engagement Manager is responsible for building and strengthening the hospitality community across Seattle’s neighborhoods by cultivating relationships with operators, encouraging active participation, and fostering a sense of belonging within the Association. The position also involves connecting with key community organizations — including local chambers, neighborhood associations/organizations, and local community groups — to extend the organization’s reach and impact. A secondary but important function includes supporting board management and administrative coordination for two chapters. Working as part of a two-person Seattle team alongside our Seattle Senior Government Affairs Manager, this role focuses on community-facing engagement, though collaboration across both functions is expected. Success looks like a vibrant, well-connected hospitality community embedded across every Seattle neighborhood.

Essential duties and responsibilities that include but are not limited to:

Primary

• Build and maintain strong relationships with our members and local chapters, as well as community leaders, local organizations, and industry groups. 
• Develop strategies to activate and encourage long term member engagement and participation in grassroots efforts regarding issues that affect the hospitality industry in Seattle; identify high engagement members and members likely to participate. 
• Work with the Communications Team to create timely and accurate communications to members on emerging and ongoing local issues, as well as utilizing compelling calls to action and member stories to encourage member turnout and testimony.
• Create a pilot program for partnership with local groups focused on specific Seattle neighborhoods. 
• Manage all aspects of Seattle Hotel Association and Seattle Restaurant Alliance Board meetings: including meeting logistics and preparation, budgeting and legal requirements, Board Member recruitment, and volunteer committee management.
• Support members in local election fundraising efforts, conduct candidate outreach, and endorse candidates and policies that benefit the hospitality industry.

Department and Other Support

• Cross-training with Government Affairs Manager.
• Active participation in All-Team meetings and events.
• Collaboration with other departments and teams to achieve organizational goals. 
• Commitment to Association Core Values in all interactions. 
• Work with Communications Team to ensure accurate information is communicated through Association vehicles. 
• Manage member resources appropriately. 

Skills and Requirements

General

• Exceptional networking and relationship building skills.
• Excellent communication both written and oral – able to communicate in an engaging way with groups and individuals.
• Ability to work cooperatively and collaboratively with members, committees and boards, and community leaders. 
• Adept in strategic thinking, project management, and problem solving.
• Comfortable multi-tasking and managing multiple priorities at one time.
• Is self-driven, detail oriented, and efficient. 
• Displays a commitment to quality in all work. 
• Prioritizes work and projects to meet Association mission and vision. 

Technical Qualifications

• Strong knowledge of Microsoft Office, including Word, Excel, and Outlook.
• Proficient in Zoom and other webinar programs. 
• Ability to work with a variety of electronics including laptop, smart phone, and tablet. 

Position Requirements

• Bachelor’s degree or equivalent experience in a relevant field. 
• At least 2 years experience in community engagement, government affairs, and/or campaign work. 
• Ability to travel to meet members, community groups, and attend meetings.

Physical/Mental Environment

• In-person office attendance required according to department needs. Based in Seattle, WA.
• Some travel necessary to meet with members and community groups. 
• Ability to safely and successfully perform the essential job functions consistent with ADA, FMLA and other federal, state and local standards.
• Regularly required to stand, walk and sit; use hands to handle objects and feel controls; reach; climb stairs; stoop; crouch; talk; listen; and vision capabilities that enable reading and viewing a computer screen.  Ability to lift up to 20 lbs.
• Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards.

This is a summary of the essential job functions and level of work performance for this position.  This is not a complete list of all job duties and management reserves the right to modify, add or remove duties as business needs require and shall not be construed as a promise or contract of employment or of any specific duties.

Compensation

The starting range for this position is $91,068 to $97,423 annually, depending on experience. (Range for the position depending on qualifications and experience factors is $91,068 to $110,134 annually)

Outstanding benefits include:

• Medical, dental, and vision plans
• Term life and long-term disability insurance
• 401k retirement plan
• Up to 120 hours of paid time off accrued per year
• 4 paid holidays
• Paid sick leave in accordance with WA state law

 Washington Hospitality Association is committed to the success of the industry. Our core values include:

• Passion to Serve
• Accountability to Each Other and to Our Members
• Healthy and Constructive Conflict
• Desire for Greatness
• Attention to Results
• Commitment to Excellence
• Trust in Our Team

 Washington Hospitality Association is an equal opportunity employer.

Click here to apply.