Employment

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General Information

• Job Title: Government Affairs Engagement Manager
• Location: Seattle, WA
• Base Pay: $91,068 – $110,134/ Year
• Employee Type: Regular Full Time

 

Position Description 

The Community Engagement Manager is responsible for building and strengthening the hospitality community across Seattle’s neighborhoods by cultivating relationships with operators, encouraging active participation, and fostering a sense of belonging within the Association. The position also involves connecting with key community organizations — including local chambers, neighborhood associations/organizations, and local community groups — to extend the organization’s reach and impact. A secondary but important function includes supporting board management and administrative coordination for two chapters. Working as part of a two-person Seattle team alongside our Seattle Senior Government Affairs Manager, this role focuses on community-facing engagement, though collaboration across both functions is expected. Success looks like a vibrant, well-connected hospitality community embedded across every Seattle neighborhood.

Essential duties and responsibilities that include but are not limited to:

Primary

• Build and maintain strong relationships with our members and local chapters, as well as community leaders, local organizations, and industry groups. 
• Develop strategies to activate and encourage long term member engagement and participation in grassroots efforts regarding issues that affect the hospitality industry in Seattle; identify high engagement members and members likely to participate. 
• Work with the Communications Team to create timely and accurate communications to members on emerging and ongoing local issues, as well as utilizing compelling calls to action and member stories to encourage member turnout and testimony.
• Create a pilot program for partnership with local groups focused on specific Seattle neighborhoods. 
• Manage all aspects of Seattle Hotel Association and Seattle Restaurant Alliance Board meetings: including meeting logistics and preparation, budgeting and legal requirements, Board Member recruitment, and volunteer committee management.
• Support members in local election fundraising efforts, conduct candidate outreach, and endorse candidates and policies that benefit the hospitality industry.

Department and Other Support

• Cross-training with Government Affairs Manager.
• Active participation in All-Team meetings and events.
• Collaboration with other departments and teams to achieve organizational goals. 
• Commitment to Association Core Values in all interactions. 
• Work with Communications Team to ensure accurate information is communicated through Association vehicles. 
• Manage member resources appropriately. 

Skills and Requirements

General

• Exceptional networking and relationship building skills.
• Excellent communication both written and oral – able to communicate in an engaging way with groups and individuals.
• Ability to work cooperatively and collaboratively with members, committees and boards, and community leaders. 
• Adept in strategic thinking, project management, and problem solving.
• Comfortable multi-tasking and managing multiple priorities at one time.
• Is self-driven, detail oriented, and efficient. 
• Displays a commitment to quality in all work. 
• Prioritizes work and projects to meet Association mission and vision. 

Technical Qualifications

• Strong knowledge of Microsoft Office, including Word, Excel, and Outlook.
• Proficient in Zoom and other webinar programs. 
• Ability to work with a variety of electronics including laptop, smart phone, and tablet. 

Position Requirements

• Bachelor’s degree or equivalent experience in a relevant field. 
• At least 2 years experience in community engagement, government affairs, and/or campaign work. 
• Ability to travel to meet members, community groups, and attend meetings.

Physical/Mental Environment

• In-person office attendance required according to department needs. Based in Seattle, WA.
• Some travel necessary to meet with members and community groups. 
• Ability to safely and successfully perform the essential job functions consistent with ADA, FMLA and other federal, state and local standards.
• Regularly required to stand, walk and sit; use hands to handle objects and feel controls; reach; climb stairs; stoop; crouch; talk; listen; and vision capabilities that enable reading and viewing a computer screen.  Ability to lift up to 20 lbs.
• Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards.

This is a summary of the essential job functions and level of work performance for this position.  This is not a complete list of all job duties and management reserves the right to modify, add or remove duties as business needs require and shall not be construed as a promise or contract of employment or of any specific duties.

Compensation

The starting range for this position is $91,068 to $97,423 annually, depending on experience. (Range for the position depending on qualifications and experience factors is $91,068 to $110,134 annually)

Outstanding benefits include:

• Medical, dental, and vision plans
• Term life and long-term disability insurance
• 401k retirement plan
• Up to 120 hours of paid time off accrued per year
• 4 paid holidays
• Paid sick leave in accordance with WA state law

 Washington Hospitality Association is committed to the success of the industry. Our core values include:

• Passion to Serve
• Accountability to Each Other and to Our Members
• Healthy and Constructive Conflict
• Desire for Greatness
• Attention to Results
• Commitment to Excellence
• Trust in Our Team

 Washington Hospitality Association is an equal opportunity employer.

Click here to apply.

Click here to apply.

General Information 

Job Title: Communications Specialist 

Location: Olympia, WA  

Base Pay: $53928.00 – $67915.00 / Year 

Employee Type: Regular Full Time 

Position Description 

The Communications Specialist serves as a key content creator and member communications resource, responsible for developing and distributing timely, high-quality information that supports the hospitality industry across Washington state. This role produces industry toolkits, news stories, and compliance resources, while organizing and hosting member webinars that drive education and engagement. The Communications Specialist reports to the Director of Communications. 

Essential duties and responsibilities include but are not limited to: 

Primary 

• Organize, promote, and host live webinars to inform members about compliance issues, industry best practices, and cost savings opportunities; create and update webinar strategic plan annually based on proactive research to address industry needs. 

• Write, publish, and update robust, in-depth, timely, and valuable industry toolkits that focus on compliance issues and best practices, as well as create new toolkits based on industry needs. 

• Write and promote original hospitality news stories using multiple media vehicles, and signal-boost third party industry stories; ensure that all news, information, and resources shared with members meets high standards of quality and brand guidelines. 

• Update, publish, and maintain Association resource guides for members. 

• Maintain a robust advisory network that provides members with access to a wide range of allied subject member experts who can assist with member questions. 

• Co-administrate bulk member email communications, ensuring emails adhere to established style guidelines and Association branding. 

• Leverage AI tools to improve operational efficiency, marketing performance, and user experience. 

Department and Other Support 

• Promote member events, as well as send out meeting notices and emails to members on behalf of other departments. 

• Design and deploy member surveys. 

• Participate in all-team meetings and events. 

• Collaborate with other departments and teams to achieve organizational goals. 

• Commit to Association core values in all interactions. 

• Manage member resources responsibly. 

Skills and Requirements 

General 

• Skilled in crafting and delivering messages to various stakeholders. 

• Understanding audiences and content strategy. 

• Excellent organizational and task management skills. 

• Takes responsibility for identifying opportunities, following through on ideas, and moving work forward without always waiting for explicit direction. 

• Clear and accessible written and oral communication with strong grammar skills. 

• Consistent adherence to posting deadlines and schedules. 

• Strong attention to detail and accuracy, and can self-edit work. 

• Able to multi-task and shift priorities as needed. 

• Proactive in analyzing and improving processes. 

• Willing to try new approaches, learn from what doesn’t work, and refine over time rather than waiting for everything to be fully scoped or risk-free. 

• Ability to work collaboratively, effectively and productively with a variety of individuals and teams. 

• Flexible and comfortable adapting to changing processes and business needs. 

• Conscientious with a high level of personal ethics. 

• Displays a commitment to quality in all work. 

Technical Qualifications 

• Capable of using current AI technology and learning new programs as they arise. 

• Able to work with a variety of electronic devices including laptop, smart phone, and tablet. 

• Proficient with Microsoft Office Suite, including Word, PowerPoint, Excel, Outlook, Teams, OneDrive, and Sharepoint. 

• Comfortable with video conferencing platforms such as Zoom, Teams, and StreamYard. 

• Experienced with email marketing platforms such as Constant Contact, Mailchimp, Active Campaign, or GovDelivery. 

• Comfortable learning and working with various communications platforms like survey builders (e.g. SurveyMonkey, etc.), form builders (e.g. Microsoft Forms, Ninja Forms, etc.) and creative design (e.g. Canva, Adobe Creative Cloud, etc.)  

Position Requirements 

• Able to post and update content in a Divi-based WordPress website. 

• Comfortable hosting live member webinars. 

• Focused on making information more useful, accessible, and actionable for members. 

• Attuned to patterns, insights, and member needs in meetings, conversations, and events and able to bring those insights back to the team with suggested next steps. 

• Able to help manage and improve communication vehicles, highlight relevant stories and resources, and ensure the right information reaches the right audience. 

Physical/Mental Environment 

• This is a hybrid position, in-office attendance is required according to department needs. 

• Ability to safely and successfully perform the essential job functions consistent with ADA, FMLA and other federal, state and local standards. 

• Regularly required to stand, walk and sit; use hands to handle objects and feel controls; reach; climb stairs; stoop; crouch; talk; listen; and vision capabilities that enable reading and viewing a computer screen. Ability to lift up to 20 lbs. 

• Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards. 

This is a summary of the essential job functions and level of work performance for this position. This is not a complete list of all job duties and management reserves the right to modify, add or remove duties as business needs require and shall not be construed as a promise or contract of employment or of any specific duties. 

Compensation 

The starting range for this position is $53,928 to $58,824 annually, depending on experience. (Range for the position depending on qualifications and experience factors is $53,928 to $67,915 annually) 

 Outstanding benefits include: 

• Medical, dental, and vision plans 

• Term life and long-term disability insurance 

• 401k retirement plan 

• Up to 120 hours of paid time off accrued per year 

• 4 paid holidays 

• Paid sick leave in accordance with WA state law 

Washington Hospitality Association is committed to the success of the industry. Our core values include: 

• Passion to Serve 

• Accountability to Each Other and to Our Members 

• Healthy and Constructive Conflict 

• Desire for Greatness 

• Attention to Results 

• Commitment to Excellence 

• Trust in Our Team 

Washington Hospitality Association is an equal opportunity employer.  

Click here to apply.

Click here to apply.

General Information

• Job Title: State Government Affairs Senior Manager
• Location: 510 Plum Street SE, Olympia, WA 98501-1587, United States
• Base Pay: $135,072.00 – $178,891.00 / Year
• Employee Type: Regular Full Time

 Position Description

The State Government Affairs Senior Manager is responsible for delivering wins on behalf of the hospitality industry in accordance with state policy objectives set by our membership. This position reports to the State Government Affairs Director. The State Government Affairs Senior manager is responsible for executing the Association’s advocacy strategy on assigned policy areas, supporting the grassroots and political/campaign strategies, as well as supporting the development of public relations strategy.

 

Essential duties and responsibilities that include but are not limited to:

Primary

• Execute advocacy strategy on assigned policy areas, ensuring that all positions are in line with member objectives.
• Assist in the development of political, campaign, grassroots strategy.
• Assist in the development and execution of statewide public relations strategy.
• Represent the Association on identified issues before the legislature and state agencies.
• Proactively identify emerging issues, working collaboratively with the National Restaurant Association, the AH&LA, and our counterparts in other states.
• Assist in developing member talking points on assigned issue areas.
• Coordinate with the Communications team to ensure accurate information is communicated through Association vehicles.
• Assist in identifying webinar and alternative education opportunities for our members
• Supervision and development of direct reports on the State Government Affairs team.

Department and Other Support

• Active participation in all-team activities.
• Provide collaboration with other Association teams as needed.
• Attendance of all assigned committee meetings.
• Train new department staff according to their designated training plan.
• Mentorship of other team members on the State Government Affairs team.
• Assist in creating the department’s strategic vision and financial goals, while managing member resources appropriately.

 

Skills and Requirements

General

• Demonstrates excellent communication skills, included but not limited to: both written and oral, information gathering, data collection, analysis, talking points and messaging.
• Produces high-quality work under pressure and meets deadlines.
• Communicates effectively with groups and individuals.
• Able to communicate complex policy and legal information to diverse audiences.
• Ability to build positive relationships with the Association staff, teams and members.
• Works well with a variety of management styles and individuals.
• Ability to work cooperatively and collaboratively with other associations, industry groups and media.
• Ability to plan, implement and manage a campaign or communications for an elected official.
• Is self-driven, detail oriented, organized, and efficient.
• Has excellent follow-through and is results focused.
• Displays a commitment to quality in all work.
• Maintains confidentiality when required.
• Prioritizes work and projects to meet Association mission and vision.

Technical Qualifications

• Strong knowledge of Microsoft Office including Word, Excel and Outlook.
• Proficient with Zoom or other webinar programs.
• Ability to work with a variety of electronics including laptop, smart phone and tablet.

Position Requirements

• 4-year degree or 4 years equivalent training in a professional setting
• Minimum of 6 years experience in lobbying the State Legislature or Comparable Government Affairs Experience
• Experience and understanding of basic public disclosure commission rules, statutes, and procedures.                                                   

Physical/Mental Environment

• In-person office attendance required.
• Must be able to work the legislative schedule, January – May in Olympia, with availability which may start at 7 am and last until the Legislature concludes their work for the day. This may include very late evenings.
• Ability to travel in state for meetings with candidates and lawmakers in district, attend member meetings
• Limited out of state travel (one or two times annually)
• Ability to safely and successfully perform the essential job functions consistent with ADA, FMLA and other federal, state and local standards.
• Regularly required to stand, walk and sit; use hands to handle objects and feel controls; reach; climb stairs; stoop; crouch; talk; listen; and vision capabilities that enable reading and viewing a computer screen.  Ability to lift up to 20 lbs.
• Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards.
• Ability to work in a high stress and fast paced environment.

This is a summary of the essential job functions and level of work performance for this position.  This is not a complete list of all job duties and management reserves the right to modify, add or remove duties as business needs require and shall not be construed as a promise or contract of employment or of any specific duties.

 

Compensation

The starting range for this position is $135,072 to $149,679 annually, depending on experience. (Range for the position depending on qualifications and experience factors is $135,072 to $178,891 annually)

Outstanding benefits include:

• Medical, dental, and vision plans
• Term life and long-term disability insurance
• 401k retirement plan
• Up to 120 hours of paid time off accrued per year
• 14 paid holidays
• Paid sick leave in accordance with WA state law

Washington Hospitality Association is committed to the success of the industry. Our core values include:

• Passion to Serve
• Accountability to Each Other and to Our Members
• Healthy and Constructive Conflict
• Desire for Greatness
• Attention to Results
• Commitment to Excellence
• Trust in Our Team

Washington Hospitality Association is an equal opportunity employer.

Click here to apply.