HUB: How to approach changing your service model

This new HUB content explores how operators and industry experts are approaching a possible solution to rising labor costs: service model conversion. If you are thinking counter service may help your business, then you definitely should click here.

[SAFETY] Protect your employees against armed robbery

After recent stories in the news, some of you have asked for resources to help protect your team against and during a robbery. We pulled this how-to guide from our archives just for you.

HUB: How to cut costs with Washington Hospitality Association programs

Our goal is to provide programs that have annual savings equal to the average yearly membership investment, at a minimum. Click here to cut costs today.

It’s almost here — order your 2020 Labor Law Poster today

2020 Labor Law Posters will be available at the end of January. All members will receive one free copy. Extra posters cost $5 each for members and $30 for non-members. Place your order now and we will ship to you when they are available.

Final rules are out for Seattle’s Commuter Benefit Ordinance

Seattle’s Commuter Benefits Ordinance took effect Jan 1. Businesses with 20 or more employees must either allow a covered employee to make a monthly pre-tax payroll deduction for transit or vanpool expenses or subsidize all or part of a monthly transit pass. The final rules clarify what it means to fully or partially subsidize the cost of a transit pass for the purposes of compliance. Click here for the final administrative rules and Q&A.

Seattle Hotel Association announces Sustainable Shower Initiative

The Seattle Hotel Association has announced a goal to replace single-use shampoo, conditioner and shower gel containers with bulk dispensers in hotel guest room showers. About a quarter of member hotels have converted, with the remainder working to transition by 2021, if not sooner. The sustainability announcement coincides with a new partnership with Earth Day Northwest 2020. Click here to learn more.

Ready to tell your story at Hill Climb?

Hill Climb is Jan. 27 and is your time to meet with lawmakers in Olympia and share your story. Reserve your spot at

Are you subscribed to get legislative session updates?

The 2020 legislative session begins on Jan. 13. Are you subscribed to the list to get the exclusive updates? Please email Nicole Vukonich, state communications manager, to get the information.

Government Affairs Committee legislative session update calls start Jan. 15

Each week during the legislative session, the State Government Affairs Team goes over the issues and gets member input on the hot topics of the legislative session. These calls shape the policy positions of the association. These calls are open to all interested members, ambassadors and Government Affairs Committee members. Please email Nicole Vukonich, state communications manager, if you would like to participate on these calls.


Upcoming ServSafe Manager Classes

All classes are 8:30 a.m.-2:30 p.m. unless otherwise noted.

Centralia: Feb. 12 at Providence Hospital
Registration Deadline: Jan. 29

Everett: Feb. 10 at US Foods
Registration Deadline: Jan. 27

Fife: March 4 at US Foods
Registration Deadline: Feb. 19

Kent: Feb. 18 at Kent Commons (Mill Creek room)
Registration Deadline: Feb. 4

Seattle (SODO): Feb. 4 at Bargreen Ellingson
Registration Deadline: Jan. 21

Spokane: Jan. 23 at US Foods
Registration Deadline: Jan. 9

Tacoma: March 19 at Bargreen Ellingson
Registration Deadline: Feb. 19

Register your employees

Additional Training Available

MAST Permit
Food Allergies
Hotel & Lodging Certifications
Restaurant Certifications
First Aid, Bloodborne Pathogens
Sexual Harassment Prevention


How rising wages impacted Seattle (CNBC)

Once homeless and incarcerated, here’s how food turned this entrepreneur’s life around (

Expanding diaper duty (Washington Examiner)

’59er Diner owner expects to lose $40,000 this year due to state’s increased minimum wage (KING 5)

How AI can influence the guest experience (Hotel News Now)

More hotels opening their doors to dogs (and their owners) (Las Vegas Review-Journal)

Impossible Foods’ Newest Product Is Fake Pork (Eater)

European tariffs threaten the entire American wine industry (Vinepair)