[New Tools] How to safeguard your business against coronavirus
News reports continue to trickle out updates on the dangers of COVID-19, the coronavirus. We want you to know that Washington state’s health department says “the risk of exposure is increasing for Washington state residents” and there’s a lot you can do to safeguard your guests and employees. Our toolkit includes:
- FAQ on HR and employment law
- What to tell your customers
- King County specific information
- What to do if a guest shows flu-like symptoms
- What to do if your business is economically impacted
[Webinar] Got coronavirus questions? We’ve got answers
We know you are worried about how the spreading coronavirus is going to impact your business. On March 9 we’ll be hosting a webinar that will provide you the opportunity to ask the association and other experts the burning questions you want clarity on. Click here to register.
[HUB] Connect customers with just one-click with mobile ordering apps
Are you considering developing your own mobile phone app for your restaurant? You’re not alone — and we’re here to help. We’ve interviewed members considering and adopting their own mobile ordering apps and detailed the ways this technology allows them improved customer connections, better brand recognition and can boost sales. Click here to read more.
The first 2020 Hospitality Summit is almost here
Our first summit, co-hosted with the Spokane chapter, is coming to Spokane. Join us on March 10 for an afternoon of hot topics in the industry, networking and giveaways. If you can’t make it to Spokane, have no fear! We likely have an event coming near you.
[New report] 2020 State of the Restaurant Industry
The National Restaurant Association released its annual State of the Restaurant Industry Report.
Key findings include:
Restaurant industry sales are projected to reach a record $899 billion in 2020, with the moderate 4% growth rate mirroring general economic conditions.
Consumers will continue to be the driving force in the economy, buoyed by a healthy labor market and strong household balance sheets.
Consumers’ pent-up demand remains elevated, with nearly half of all adults saying they want to use restaurants more frequently.
(Thanks for your patience with us last week – wrong link!) Click here to read.
Is your next star employee competing in the ProStart Invitational?
Find and explore new talent at the ProStart Invitational. Students across Washington will be gathering on March 14 @ Hotel RL, Olympia from 9 a.m. to 3 p.m. to compete in culinary or management competitions throughout the day. The management competition challenges high school students to develop their own restaurant concepts, including building layout, staffing, menu, costing, marketing and other critical thinking skills. Graduates are work-ready and motivated to start their careers.
Pierce county hiring event
If you are a Pierce county employer who would like to participate in our hiring events and “career boost” activities, please reach out to foundation director David Faro for details. The next event is on March 19th in Tacoma. All hospitality organizations looking for new ways to attract qualified employees should contact the Education Foundation immediately and become part of our job connection and training network.
Navigate payment security compliance issues with Elavon
Nearly 50% of Payment Card Industry Data Security Standard (PCI DSS) compliant businesses have not maintained all PCI DSS controls nor kept up with required periodic reviews. If your payments system is not compliant, you could be racking up unnecessary noncompliance costs – not to mention making customer payment card data a very easy target to breach.
Upcoming ServSafe Manager Classes
All classes are 8:30 a.m.-2:30 p.m. unless otherwise noted.
Spokane: March 26 at Sysco
Registration Deadline: March 12
Seattle: April 7 at Bargreen Ellingson (SODO)
Registration Deadline: March 24
Everett: April 20 at US Foods Everett
Registration Deadline: April 6
Kent: May 18 at Harbor Foodservice
Registration Deadline: May 4
Fife: June 3 at US Foods
Registration Deadline: May 20
Additional Training Available
Dunkin Donuts launches “Snackin’ Bacon” (Newsweek)
Restaurant industry braces for Coronavirus (Nation’s Restaurant News)
Couples ‘leap’ into marriage in mass ceremony (Yakima Herald)
Golden Corral revamps its pitch to stay relevant (Restaurant Business)