The Value Proposition for EAP

The Value Proposition for EAP https://wahospitality.org/wp-content/uploads/2016/10/Employee-Assistance-Program-Overview.jpg

Generally speaking, Employee Assistance Programs provide value in three ways.

1. EAPs leverage the value of the organization’s investment in its workforce by:

  • Encouraging employee engagement.
  • Improving abilities of employees and dependents to successfully respond to life’s challenges.
    Offering employees short-term problem-resolution services or referring employees and dependents
    to mental health treatment services when indicated.
  • Developing employee and manager competencies in managing workplace stress and improving work
    team performance.

2. EAPs address the costs of doing business by:

  • Reducing workplace absenteeism and unplanned absences.
  • Decreasing workplace accidents.
  • Lowering employee turnover and related replacement costs.
  • Facilitating safe, timely and effective return-to-work for employees after short-term and extended
    absences.
  • Reducing healthcare costs.
  • Improving the value of organizational investments in wellness and health promotion, self-care
    management, continuity of care and work-related efforts.
  • Increasing efficient use of health care through early identification, care management and recovery
    efforts.

3. EAPs mitigate business risks by:

  • Reducing the likelihood of workplace violence or other safety risks.
  • Managing the effect of such disruptive incidents as workplace violence, injury or other crises and
    facilitating a swift return-to-work after adverse workplace events.
  • An Employer’s Guide to Employee Assistance Programs 9
  • Supporting disaster and emergency preparedness and minimizing disruption after such events.
  • Smoothing the adjustment to mergers, acquisitions, site closures or other workforce change events.
  • Reducing the likelihood of legal action or liability (e.g., maintaining business practices that promote
    a violence-free workplace).
  • Promoting and supporting drug- and alcohol-free workplace policies and programs.

Other ways EAPs also offer value to organizations by:

  • Assisting in emergency response.
  • Bolstering employee morale and thereby reducing turnover.
  • Improving relationships with customers and managers.
  • Addressing inappropriate or dangerous behaviors.
  • Training mangers to deal with complex emotional, cultural and diversity issues.
  • How a company uses an EAP reflects the diversity of its organization, employees, market and other
  • HR resources. Although detailed EAP performance statistics are limited, documented studies suggest
    employer-sponsored EAPs can reduce company disability, medical, pharmacy and worker’s compensation
    costs.

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