Which Wich franchisee offers tips to recruit, train, retain top talent

With the U.S. unemployment rate at 3.9 percent in April, restaurants are finding hiring and recruiting workers to be a difficult task, but NRA Show presenter T.J. Schier said operators can overcome the challenges and assemble a talented team. Schier, president of Dallas-based SMART Restaurant Group, a Which Wich franchisee, and author of “Send Flowers to the Living: Rewards, Contests and Incentives to Build Employee Loyalty,” offered suggestions in a presentation on Saturday titled “Hire, Train, Reward, Retain: Building a Team of Top Performers.” (Nation’s Restaurant News)

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