Tag "HERO Manual"

Back to homepage
Events & Resources Full Service Resources Toolkits

Service charge requirements operators need to know [Toolkit]

Service charges can be complicated. You may hear them referred to as service fees, booking fees, or customer service fees. And once you have decided what to call them, they

News Room Uncategorized Washington Hospitality Weekly

Weekly Update: New heat exposure rules 🔥, Service charge lawsuits on the rise

New heat exposure rules for employers  The Washington State Department of Labor & Industries (L&I) recently adopted emergency rules related to heat exposure. These rules went into effect July 13.

News Room Washington Hospitality Weekly

Weekly Update: L&I proposes new salary overtime threshold

L&I proposes overtime salary threshold of 2.5 times minimum wage by 2026 The Department of Labor and Industries has announced a rulemaking notice that would update the state’s salary overtime

HERO

Hourly and Salaried Overtime

New Overtime Rule Struck Down in Court In Sept. 2017, U.S. District Judge Amos Mazzant struck down a new rule for overtime pay, saying the Labor Department set an excessively

HERO

Hazard Communication Rule

What is the Hazard Communication rule? The Hazard Communication rule requires you — the employer — to inform and train your employees about hazardous chemicals in your workplace. Note: Washington

HERO

Minimum Wage

There are currently five minimum wages in Washington state:   State Minimum Wage Due to the passage of Initiative 1433, in Nov. 2016, the state minimum wage: Increased to $11

HERO

Playing Music in Your Business

If you wish to play any music in your establishment—whether it’s recorded background music, live music, a juke box, or a disc jockey—you must have a license. As the business owner,

HERO

Pregnancy Accommodation

In 2017, the Legislature passed a new law providing specific civil rights protections for pregnant employees. If a pregnant employee works for an employer with 15 employees or more, she

HERO

Employee Safety Alert Systems for Hotels

Here’s a quick overview of technology options that can help Seattle hotels comply with Seattle Municipal Code (SMC) 14.25, which concerns hotel employees’ health and safety. SMC 14.25 has been

HERO

Delicatessens

Which food and beverage sales by a deli are subject to sales tax? Delicatessens usually make more than 75 percent of their food sales in prepared food. If your prepared

HERO

Collecting Sales Tax

Sales of Prepared Food Washington law exempts most grocery type food from retail sales tax. However, the law does not exempt “prepared food,” “soft drinks,” or “dietary supplements.” Businesses that

HERO

Summary of Tip Laws

Tips are any gratuitous payment made by a customer to one who serves the customer. They include cash tips, credit or debit card tips, or tips by check. If an

HERO

Workplace Violence

Workplace violence can happen anywhere at any time. It can involve a single victim, such as the apartment manager stabbed to death in Everett in July 2010. It can involve

HERO

Workers’ Compensation

What is workers’ compensation? Workers’ compensation (industrial insurance) coverage protects both workers and employers from the financial impact of a work-related injury or occupational disease. It pays for injured workers’

Archive

Personal Chefs

Personal chefs are independent contractors (not employees) that prepare food in private homes for consumption by household members. Personal chefs may also prepare meals for social events, such as dinner