Tag "fast casual"

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Industry News

From the editor: Redefining casual

As casual-dining chains struggle to find their place in a world where food is available everywhere, we should consider: What does casual mean now anyway? Independent restaurants took a stab at defining what casual means to their operations at the “Casual By Design” Worlds of Flavor conference last month hosted by The Culinary Institute of America at its campus in St. Helena, Calif. (Nation’s Restaurant News)

News Room Quick Service

Eye on Hospitality: Automation Increasing, So are Jobs

It seems counterintuitive, but the introduction of widespread automation at some high profile quick service and fast casual restaurants chains have not led to a decrease in the number of employees. On the contrary, the number of workers on their payrolls is on the rise.

Industry News

Red Robin outlines strategy amid casual-dining tumult

Red Robin Gourmet Burgers Inc. is overhauling its operations, redefining service, adding off-premise alternatives and reconsidering mall locations as it faces a challenging casual-dining market, executives said Tuesday. At the Greenwood Village, Colo.-based company’s first investor day in more than three years, Red Robin executives said many of its restaurants share the traffic declines in big-box retail and entertainment, as more consumers shop online and get entertainment streamed into their homes. (Nation’s Restaurant News)

News Room

Washington Restaurant Market Watch: Smartwatch ordering coming soon to a restaurant near you

Like never before, restaurants are scrambling to add technology that allows easier customer interface. Members of the Millennial generation expect it, and restaurant operators view it as a way to increase efficiency and improve service.

News Room

Washington Restaurant Market Watch: A fast casual future

Fast casual restaurants are experience explosive growth. The fast casual category, indeed, now accounts for 5 percent of all restaurant traffic, a jump from 1 percent in 2000.