Tag "customer satisfaction"

Back to homepage

Bolstering Lunch Sales

Fast, Healthy, Affordable: Driving a Lunch Crowd in Tough Times By Heather Donahoe In her 20 years as a waitress at Casa Mia Italian restaurant in Olympia, Wash., Kathy Hurt

Full Service Marketing & Sales News Room Quick Service

Yelp for Restaurants: Top 5 Questions

Yelp for Restaurants: Top 5 Questions Karen Hoop, Email and Social Media Specialist As restaurant marketing experts, we manage online reviews for hundreds of clients. While there are multiple review

Lodging Magazine

Seven buzzes for hotels

You might call it the best and the worst of times to be a lodging owner or operator here in Washington.

Full Service News Room Quick Service

Washington Restaurant Market Watch: Restaurants tackle ambient noise

Ambient noise is something you don’t usually think about. It’s just “there” – part of the background soundscape, but it’s a lot more important than you might suppose.

Full Service Programs Quick Service

Man reunited with restaurant workers who saved his life

When a customer collapsed at a Waterville, Maine restaurant at the beginning of 2015, a waitress and security guard rushed to his side and performed CPR. Later, that man had

Full Service Programs Quick Service Uncategorized

How to bring the locals back?

Provided by Shannon Ronalds – www.drivebi.com Fall is on the way and when it arrives, you’re going to need a rainmaker. When the tourists go home, the sunglasses come off and

Magazine News Room

Sustainable restaurants: lower costs, cleaner environment, community building, customer goodwill

Sustainability, in ecological terms, is the way biological systems remain diverse and productive. In more general terms, sustainability is achieved when systems work seamlessly together to endure.

Articles Magazine Marketing & Sales News Room

Hospitality: The secret ingredient for restaurant success

Hospitality is front and center in the restaurant industry – or at least it should be.