Mobile apps simplifying restaurant and bar staff duties

Mobile apps simplifying restaurant and bar staff duties https://wahospitality.org/wp-content/uploads/2015/07/mobile-friendly-website-650x198.jpg

By Lex Nepomuceno, executive editor

Placing food and bar orders though suppliers has traditionally been a manual process that involved going though old paperwork and placing orders over the phone or through a sales representative. Although not particularly efficient or cost effective, the “old way” has been an essential step in restaurant operations since the beginning. However, more and more companies are beginning to employ new strategies for food and bar ordering that aim to make life easier for restaurateurs.

We will be taking a look at two mobile applications that specifically focus on making food and beverage ordering easy and convenient. The first application is TapWiser from Anheuser-Busch InBev (AB InBev), which allows bar managers and owners to place AB InBev beverage orders on the fly without a need for their sales rep. The second application is Star Solutions Mobile from Food Services of America, which allows restaurateurs to do a number of important tasks related to managing their regular food orders through the company.

Available on both iOS and Android platforms, the TapWiser app is AB InBev’s wholesale business-to-business (B2B) portal for on premise retailers (bars, restaurants, hotels, concert venues, etc.). The app makes placing orders faster and easier. And with innovative features beyond ordering, TapWiser empowers managers to simplify and automate a typically mundane process.

TapWiser compliments existing relationships with sales reps, wholesaler and AB InBev, bringing beer ordering into the mobile age–all through existing wholesaler accounts.

Features include:

  • Browse and search for all AB InBev beers
  • Order history for fast restocking
  • Same great pricing and discounts
  • Use of existing wholesaler account for login and payment
  • “Regulars” section knows what you order most
  • Local sales trends
  • Order analytics
  • Videos
  • Beer cocktail recipes
  • Special promotions

Specifically, TapWiser 3.0 currently allows users in Seattle and New York City to download the app and register themselves. No need to wait for your sales rep visit. Everything can also be accessed through the Web-based TapWiser Portal, which allows access all the TapWiser App features, and allows establishments to pay for your outstanding invoices online.

Available on iOS, Android and Windows Phone, FSA Star Solutions Mobile brings the power of mobile order management conveniently and vibrantly into the hands of restaurateurs and distributors.

Star Solutions Mobile by Food Services of America is a simple, yet powerful app which gives restaurants the freedom to do their own online product ordering from their mobile device. Anytime. Anywhere.

Managers and owners can place orders on the go, as well as create orders on the fly. Users can also update orders, check orders history and access to critical account information.

Other key features:

  • Instant access to key item information
  • Items can be filtered by brands
  • Category, classes, new items and previous orders
  • Access nutritional information
  • Smartphone app to scan the bar code on an item in your inventory to place in your order
  • No big client downloads onto the computer
  • No firewall issues

TapWiser and Star Solutions are just two examples of companies on the cutting edge. More and more vendors are utilizing the mobile platform to better serve their restaurant members. Stay tuned!

(Source: Washington Restaurant Magazine, August 2015)