ERNWest – Workers’ Compensation

ERNWest – Workers’ Compensation

Washington Hospitality Association introduced the Retrospective Rating program (RETRO) to the Washington restaurant industry in 1986. Since then, Washington Hospitality Association’s RETRO has grown to be the third largest RETRO program in the state, helping numerous member participants to realize savings on their workers’ compensation premiums.


  • Improve your safety ratings so you save money upfront on your L&I premiums
  • Save time with claims assistance
  • Access to tools designed to help your business: new hire safety orientation, how to perform a safety inspection, accident reporting procedures, and more
  • Annual refunds to help you save money in the long run

Washington Hospitality Association member pricing: Available to members only.

To pre-qualify, go to Download the Getting Started in RETRO Form and fax it to Washington Hospitality Association, attention: RETRO Department, at 360.357.9232.

New enrollment and participation status:

Washington Hospitality Association RETRO Coordinator


Customer Relations Coordinator – Stella Hoyman, ERNwest.

253.237.0808 or

*RETRO is administered for members through the Washington Hospitality Association subsidiary, MSC. Some RETRO services are provided through contracted services with ERNwest. The Washington Hospitality Association cannot guarantee individual L&I refunds, but has successfully issued refunds every year since inception.



Rev. 2/13/17


This article is an excerpt from the Handbook for Excellent Restaurant Operations (HERO), published by the Washington Hospitality Association.  Want a hard copy of the whole manual?  It’s one of the many benefits of becoming a member!  Find out more about joining the Washington Hospitality Association here.

View the Table of Contents

Categories: HERO