By David Faro


The Washington Hospitality Association Education Foundation prepares the hospitality workforce by providing industry-specific training.

Preparing the hospitality workforce

The Education Foundation offers a suite of training programs to Washington’s hospitality employees and businesses. An overview of these programs is provided below.

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ServSafe® Manager

This manager-level certification helps food service establishments comply with the Demonstration of Knowledge (DOK) and Person in Charge (PIC) requirements within the Washington State Food Code.

ServSafe® Alcohol (mandatory alcohol server training)

All students who successfully complete the training will receive a Class 12 or Class 13 permit and a nationally recognized ServSafe® Alcohol certificate.

ServSafe® Allergens

This online food allergy program is available to your employees 24/7. Topics covered include defining and recognizing food allergies, proper cleaning methods and the dangers of cross-contact.

First aid/CPR/AED training

Employers in Washington are required to have first aid-trained personnel available on all shifts if the business is not in near proximity to an infirmary, clinic or hospital. The trainers for these classes are actual first responders with real life experience and certified by the American Heart Association. Completion of the course provides all the necessary certifications to meet state requirements, in a fun and engaging four-hour course.

Bloodborne pathogens training

The objective of this course is to ensure the safety of workers exposed to bloodborne pathogens and fulfill the training requirement of WAC 396-823. This course is for employees who may potentially become exposed to any body fluids, whether it is daily because of their profession or through applying first aid to another person in need.

ServSafe® Workplace

This training is a comprehensive online program designed to combat sexual harassment in the workplace and create a safe environment for all employees. Focus is placed on managing emerging risks and advancing the positive culture of hospitality industries.

Leadership training

Modules covered include creating a foundation and inspiring trust, clarifying purpose, aligning systems and unleashing talent with your team.

Hotel and lodging certifications

Professional-level certifications covering every step of the career ladder from line level to executive, such as Certified Guest Service Professional and Certified Hospitality Revenue Manager.

ServSuccess – Restaurant certifications

Professional-level certifications for restaurant professionals, supervisors and managers. Courses range from back-of-house to front-of-house and everything in between.

Schedule and access training today at