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Weekly Update — Minimum wage impact, cut costs with training, 42-inch bar barrier WIN

[HUB] How training helps you cut costs With new training regulations passing year after year, the Education Foundation is committed to helping you stay in compliance. Find out how when

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Weekly Update: $70,000 saved by going green, new labor rules, register for Hill Climb

Time is running out! Have you registered for Hill Climb? Have you registered for Hill Climb? It’s coming up on Jan. 27. This is your opportunity to meet with lawmakers

Articles Full Service News Room Operations & Cost Control

Considering counter service?

Several times a month the Washington Hospitality Association produces well-sourced articles on the cutting-edge trends and best business practices that keep our industry alive. This latest article brought insights from

Full Service News Room Operations & Cost Control

Restaurant Cost-Savings in 2020

  Today’s restaurant patron is a tough customer. They expect high quality food and service at a good price as well as customization. Today’s restaurants must be focused and nimble

Articles News Room Operations & Cost Control

Weekly Update: Switching to counter service, 2020 labor posters, employee safety

HUB: How to approach changing your service model This new HUB content explores how operators and industry experts are approaching a possible solution to rising labor costs: service model conversion.

Food Safety Human Resources Operations & Cost Control

Winter Storm Prep Q&A

Q&A Your real-world questions answered by the Washington Hospitality Association Q: What areas of the state are most likely to get big winter storms? A: Counties most at risk of

Food Safety Human Resources Operations & Cost Control

Best practices: How planning and communication will make your business snow ready

  By Jillian Henze, APR Senior Communications Manager jillianh@wahospitality.org OLYMPIA – December is the official start of winter and that means snow and windstorms are coming, sending Washington restaurant owners

Health Care Reform Operations & Cost Control Programs Resources

The people side of “analytics”

This article is reprinted with permission from Optum. To see the original piece, click here. For HHS agencies, the focus is on improving lives To slightly misquote Benjamin Disraeli, there

Full Service Magazine News Room Operations & Cost Control

From The CEO: Do What You Love And Can Be The Best At

By Anthony Anton, president and CEO of the Washington Hospitality Association  A few years ago at an industry social gathering, a local operator told me a customer had trashed his

Articles Full Service Lodging Magazine News Room Operations & Cost Control Quick Service

Ask the Expert: Strategic Planning to Win

By Rick Braa, CHAE   Q: The business landscape is changing rapidly and I’m struggling to keep up. I have a little time to figure out how to move forward

Full Service Magazine Operations & Cost Control Quick Service

Third Party Delivery: What You Need to Know

By Andy Cook & Paul Schlienz   If you’re in the hospitality business, chances are that third-party delivery services are very much on your mind. And they should be. You’ve

Full Service Magazine Marketing & Sales Operations & Cost Control Quick Service

Ask the Expert: Freshen Your Technology to Gain Competitive Advantage

By Rick Braa, CHAE   Q: The technology world is moving quickly. I’m fearful we will be irrelevant in the future. What are some of the pieces of tech I

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Technology Forward: McDonald’s embrace of new tech keeps up with the changing times

By Lisa Leinberger   McDonald’s has been changing the very nature of quick-service since it got its start in 1948. In its earliest days, the company streamlined and revolutionized cooking

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Tech-savvy guests seek online information, ordering options

Smart operators can leverage technology to attract guests About six in 10 consumers say they’re likely to choose one restaurant over another based on whether they can look at menus

Full Service Lodging Magazine Marketing & Sales News Room Operations & Cost Control Quick Service

Tech Watch: Far-reaching Trends You Should Know About

Digital Waitlists Thanks to a variety of apps and services, your waitlist no longer has to be managed with pencil and eraser, and your guests no longer need to cram