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Industry News

What Inspires National Restaurant Association CEO Dawn Sweeney

Dawn Sweeney’s earliest jobs were picking berries on a family farm and delivering newspapers, and as an adult she carved out a career at professional associations before taking the helm at the National Restaurant Association 11 years ago. She talks about leadership, role models and the people who inspire her. (QSR)

Industry News

Panera is set to hit $2 billion in digital sales by the end of this year

Panera Bread is slated to pass $2 billion in digital sales this year, double that of last year. Digital sales, which include online, mobile and kiosk orders, account for about 33 percent of the company’s sales. (CNBC)

Industry News

A Lesson in Hotel Loyalty That Goes Beyond Just Points

The hospitality industry can be overly obsessed with trends, the latest shiny technology and the idea of big data. But an iconic and instructive example of just how the industry is based on people and their effort can be seen with Hector Ruiz, who serves as hotel ambassador for The Carlyle Hotel in New York. (Skift)

Industry News

The future of boutique hotels

While boutique hotels, also called independent or lifestyle hotels, were possibly written off 10-15 years ago, it’s undeniable that these hotels are back in favor. In fact, boutique hotels are on their way to becoming the fastest-growing segment in the lodging industry. (eTurboNews)

News Room

Gen Zs, millennials like working for industry

Millennial and Gen Z members say the foodservice industry offers good employment opportunities and effective training in various skills, according to new research by the National Restaurant Association Educational Foundation.

News Room

Two Minute Video: What you need to know 10/30/18

Minimum wage increases announced; Yes on I-1634; two new employment guides for members.

Industry News

Social influencer marketing grows following among hotels

When it comes to marketing, few tools are as powerful as social media. Thanks to their sizable caches of personal data, platforms like Facebook and Instagram have made it easier than ever for brands to target specific markets based on age, location, gender and interests. (Travel Weekly)

Industry News

Niccol: Digital initiatives ‘unlock’ Chipotle business

Chipotle Mexican Grill managed to overcome the Ohio food safety scare, pulling out a strong third quarter where sales were lifted by delivery and the brand’s new “For Real” campaign. (Nation’s Restaurant News)

Industry News

Bloomin’ reports higher same-store sales

Same-store sales at Outback Steakhouse led the way among Bloomin’ Brands Inc.’s four concepts in the most recent quarter amid activist investor pressure, the company reported Monday. (Nation’s Restaurant News)

Industry News

McDonald’s expands career training program with ‘influencer’ shadowing

McDonald’s is expanding its workplace benefits program to include training from celebrities and influencers in non-foodservice fields such as entertainment, health care and technology. The Where You Want to Be campaign, announced early Tuesday, will allow select employees to be paired with mentors in five fields: arts/entertainment, technology, entrepreneurship, health care and restaurant/food service. (Nation’s Restaurant News)

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Seattle Restaurants, Businesses Praise City Council For Action Opposing Pebble Mine

MEDIA ADVISORY: Oct. 29, 2019 MEDIA CONTACT: Please contact Lisa Leinberger of the Seattle Restaurant Alliance at 509-475-2162, Resolution Passed Today Highlights Economic Significance of Bristol Bay for Seattle’s

Full Service Magazine News Room

From the CEO: Your Brand and Your Mission

By Anthony Anton, president & CEO of the Washington Hospitality Association About 10 years ago, I found myself at a legislative reception in a bustling catering hall. I got introduced

Industry News

McDonald’s, Dunkin’, Taco Bell, etc. battle for your breakfast bucks

Your new breakfast of champions likely comes in a fast-food wrapper. Morning is the new hot time for the super-competitive, quick-service restaurants, who each want to entice hungry, possible groggy, customers. National chains, already duking it out for lunch and dinner, now want a chunk of those a.m. dollars. (USA Today)

Industry News

Are Pre-Fab Hotels the Future of Hospitality?

SAN DIEGO—With the cost and improved quality of construction, combined with the sprint to open doors sooner, many hoteliers are now leveraging an emerging trend in pre-fab construction. That is according to panelists at the Stack and Stay panel at CREW Network Convention and Marketplace. (

Industry News

Charting the hotel industry’s recovery after 10 years

REPORT FROM THE U.S.—Lodging is a cyclical industry, meaning that it passes over time through four distinct phases: peak, contraction, trough and expansion. Most industry participants believe that 2007 was the previous peak of the current business cycle following six years of expansion from the 2001 industry recession. (Hotel News Now)