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Industry News

For hotels, no single solution when it comes to keeping guests and their belongings secure

As the summer travel season gets under way, a look at hotel security. One of the largest providers of hotel locking systems recently updated a bug in its software after a security company found its key cards, used in 7 million hotel rooms, could be hacked. What are options for hotels trying to ensure that guests and their belongings stay safe? (Marketplace)

Industry News

From Restaurants to Insurers, the Race to Comply With New GDPR Privacy Rules

As Europe’s new privacy law, known as GDPR, is set to take effect Friday, the focus has been on expected battles with technology giants such as Facebook Inc. and Alphabet Inc.’s Google. But the law’s impact is far broader. The new General Data Protection Regulation is forcing hundreds of thousands of companies—multinationals such as Mastercard Inc. and insurer Allianz SE, but also small manufacturers and even restaurants—to change how they gather and handle information about Europeans, even if the companies have no physical presence in Europe. (Wall Street Journal)

Industry News

Teen preference for limited service hits high

Quick-service restaurants continue to be a favorite choice for teen diners, and the rise of fast-casual concepts has contributed to a greater shift in preference towards limited-service in general, according to a recent note by investment firm Piper Jaffray about teen spending on food outside the home. Overall, the share of teen wallets dedicated to food has returned to peak levels, with food spending accounting for about a quarter of the wallet of upper-income teens, or those part of households that earn at least $100,000 annually. (Nation’s Restaurant News)

Industry News

Growth of tourism continues upward, tops $1.2 billion

The two-night, three-day visitor is Pierce County’s bread and butter. And the butter is getting richer, so the bread is getting thicker. (Tacoma Weekly)

Industry News

My Place Hotels CEO: The Economy Hotel of Yesteryear Is Dying

My Place Hotels CEO Ryan Rivett has a special reverence for classic economy hotels, especially the Super 8 brand, which his grandfather, Ron Rivett, co-founded in 1973. In fact, the Rivett family still owns and operates the first-ever Super 8 hotel in Aberdeen, South Dakota. (Skift)

Industry News

Seaweed enjoys rising tide of popularity

Sea vegetables are riding a new wave of popularity beyond the nori sushi wrapper and the occasional cold seaweed salad, according to James E. Griffin, an associate professor at Johnson & Wales University. Consumption in the United States is growing at an estimated 7 percent annually, Griffin told a “See Sea Vegetables” session at the NRA Show on Sunday. (Nation’s Restaurant News)

Industry News

Cutting-edge tech emphasizes convenience, customer service

New and evolving technologies are creating opportunities for restaurants to streamline operations and improve the customer experience. Keeping up with the latest tech can seem daunting, but starting small and choosing the features that are right for a particular concept can help operators ensure that they don’t get left behind. (SmartBrief)

Industry News

Independent eateries craft recipes for success

The recession that began in 2007 had a hand in reshaping the US restaurant scene in ways that are still being felt as the economy continues to improve. The number of restaurants dipped 2% last fall from a year earlier, fueled by a 3% drop in the number of independent eateries, according to NPD Group data, as restaurant visits remained flat. (SmartBrief)

Full Service Lodging My Lodging News & Information News Room Quick Service Washington Hospitality Weekly

Weekly Update: Hospitality Week, Month and Hiring Event Help Solve Labor Shortage

The Hunt is Over: Hospitality Week, Month and Hiring Event Help Solve Labor Shortage Earlier this month, Gov. Jay Inslee proclaimed May as Hospitality Month. On Tuesday, the Tacoma City

News Room

Eye on Hospitality: Retirement Savings Options Benefit Small Businesses, Employees

The hospitality industry is made of small businesses that may struggle to provide retirement plans to their employees as a benefit. Thanks to a law passed in 2015, sponsored by Sen. Mark Mullet, D-Issaquah, who is a restaurateur and Washington Hospitality Association member, small businesses and their employees have a way to save for retirement.

Government Affairs News Room

City of Edmonds Moves Toward Disposable Plastics Ban

The Edmonds City Council passed a resolution Wednesday night stating its intent to ban single-use plastic straws, stirrers and cutlery provided by the food service industry by 2020. This marks

Industry News

Tours and Hotels Look for Innovative Ways to Cater to Luxury and Budget Road Trippers

Personalization is key in travel, fostering loyalty in unique ways. But most road trips aren’t being sold by a company — American road trips have long been DIY. (Skift)

Industry News

Casual dining vs. fast casual: How do they stack up?

At the end of last year, we explored the future of fast casual and how, despite doom and gloom media coverage about the fast casual slump, things are looking optimistic for operators in the segment. Now we’re turning the spotlight to casual dining and how the segment is adapting to evolving consumer expectations. (SmartBrief)

Industry News

That Summer Food-Stand Job Is No Longer Just for Teenagers

The number of teens in the summer workforce has fallen significantly since 1978, while demand for seasonal labor has grown. Summer jobs making fudge and serving up french fries that were traditionally filled by high school and college students are now largely filled by workers from other countries under H-2B visas, but those visas are becoming more difficult to obtain under the Trump administration. (New York Times)

Industry News

Starbucks Dominates Mobile Payments Market

If there was any doubt that Starbucks is as much a media platform as it is a coffee shop, new stats from eMarketer should lay it to rest. Starbucks, not Apple, Google or Samsung, has the greatest penetration of proximity-based mobile application payments in the U.S. (MediaPost)