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Industry News

Hotels put bigger focus on fitness with in-room equipment

As executive director of Destination DC, which markets the capital to travelers, Elliott Ferguson knows a thing or two about hotels. When he travels, one of the first things he looks for is a good fitness center. (Washington Post)

Industry News

Steakless in Seattle: Why national chains are leaving the city

The Washington Hospitality Association reported that over the last five years, steakhouses’ market share in Washington has dropped by about 40 percent. CEO Anthony Anton says that’s happening for three reasons. (Puget Sound Business Journal)


Get Better Credit Card Terms Simply by Asking

By Michelle Crouch If you want better terms on your credit card, all you really have to do is call your card company and ask, a new survey shows. Whether you

Industry News

New York City law gives fast-food workers scheduling rights

New York on Tuesday became the third and largest major U.S. city to guarantee a measure of scheduling smoothness to fast food workers, whose lives are often disrupted by last-minute changes based on their employers’ manpower needs. Mayor Bill de Blasio signed a package of bills that the city estimates will cover some 65,000 fast food workers. (Reuters)

Industry News

Going Out for Lunch Is a Dying Tradition

The U.S. restaurant industry is in a funk. Blame it on lunch. (Wall Street Journal)

News Room

Two Minute Video: What you need to know 5/30/17

Second special session for the state legislature; victory in Spokane on the proposed soda tax; Seattle short term rental legislation.

Industry News

Hotel industry rests uneasily with growth of Airbnb and other short-term rental services

For the upcoming summer vacation season, travelers have an array of choices: Beach or mountains? Fly or drive? (Washington Times)

Industry News

Red Robin outlines strategy amid casual-dining tumult

Red Robin Gourmet Burgers Inc. is overhauling its operations, redefining service, adding off-premise alternatives and reconsidering mall locations as it faces a challenging casual-dining market, executives said Tuesday. At the Greenwood Village, Colo.-based company’s first investor day in more than three years, Red Robin executives said many of its restaurants share the traffic declines in big-box retail and entertainment, as more consumers shop online and get entertainment streamed into their homes. (Nation’s Restaurant News)

Industry News

McDonald’s shareholder meeting brings roar of protests but few surprises

McDonald’s annual shareholder meeting Wednesday attracted hundreds of protesters outside the burger giant’s Oak Brook headquarters, but inside, the meeting produced few surprises. In brief remarks before taking questions from the crowd, CEO Steve Easterbrook said the company has a “restless energy” to move forward with its plan to improve customer traffic and overall growth, focusing on digital, delivery and “Experience of the Future,” McDonald’s name for its renovated restaurants with kiosk ordering and table service. (Chicago Tribune)

Industry News

5 reasons independent restaurants are winning

Traffic at restaurant chains has been increasingly problematic in recent years, and has fallen at least 4.2 percent on a two-year basis in four of the past five months, according to MillerPulse. One reason for the decline is that consumers are broadening their spending, especially at dine-in concepts where prices are higher. (Nation’s Restaurant News)

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Weekly Update: A Sweet Victory in Spokane!

A Sweet Victory in Spokane! The Spokane City Council last week said it is not imposing, or asking voters to impose, a tax on sugar-sweetened beverages. The city sent a

Industry News

This Is Why Hotels Are Removing Minibars (and Desks and Closets)

Hotels are having an identity crisis. As technology wreaks havoc throughout society and as millennials decide their parents’ lifestyle just isn’t for them, hotels are tearing out their hair, wondering what on earth people want anymore. (Inc.)

Industry News

Future of Food: Customization will go the way of the Dodo bird

For years, customization has been all the rage at restaurants. Fast-casual concepts followed the so-called “Chipotle model” — although the first major chain to do it was Subway — of assembling food right in front of customers. (Nation’s Restaurant News)

Industry News

Is delivery worth the headache?

No single trend in the restaurant industry is as big as delivery. The wave of third-party services and clear demand from consumers has just about every major restaurant chain headed in that direction. (Nation’s Restaurant News)

Industry News

Falling restaurant sales puzzle experts

Restaurant sales fell again in April, according to the latest MillerPulse index, and experts are puzzled as to the full reasons for the decline. Same-store sales declined by 0.9 percent during the month, and 0.5 percent on a two-year basis. (Nation’s Restaurant News)