Back to homepage

Don’t Trip Up: Preventing Slips & Falls

It just takes one quick slip. A greasy floor, a buckling mat or uneven flooring could send an employee or guest to the hospital and land your business with an

Industry News

Putting the Front Desk in the Hotel Guest’s Pocket

When Lenette and Charlie Frye arrived recently at the Four Seasons in Orlando, Fla., for a teo-night stay, they spotted an iPad loaded with the hotel’s app that they could use to order food, call for their car or read about activities in the hotel. “You do it all yourself,” said Ms. Frye, 30, who manages a student living community in Gainesville, Fla. (New York Times)

Industry News

FDA delays menu labeling rule

The Food and Drug Administration is pushing back the deadline in implementing menu labeling regulations. The FDA submitted an interim final rule to the White House Office of Management and Budget on Thursday that signals a delay in the agency’s final menu labeling rule, set to take effect on May 5, according to a release issued by The Association for Convenience & Fuel Retailing (NACS). (Nation’s Restaurant News)

Industry News

New Starbucks CEO asserts ‘we’ve turned a corner’ on problems crimping sales growth

Starbucks shares were down 3 percent in after-hours trading Thursday following second-quarter earnings that showed flat same-store sales growth and revenue that didn’t meet expectations. But Kevin Johnson told analysts it will prove to be “a year of two halves.” (Seattle Times)

Industry News

Restaurants are Actually (Very) Optimistic About the Future

Gloomy forecasts aren’t hard to find these days. But don’t tell that to the restaurateurs on the front lines. Toast Restaurant POS released its “Restaurant Success in 2017 Industry Report,” a study that compiled data from 450 operators representing all segments of the industry, and came away with a unique take in today’s foodservice world: a sense of optimism. (FSR)

Full Service Industry News Lodging News Room Quick Service Washington Hospitality Weekly

Weekly Update: Menu-Labeling Deadline, May 5

Menu-Labeling Deadline, May 5: Know the Rules Starting on May 5, restaurants with 20 or more locations will be required to comply with menu-labeling rules under the Affordable Care Act.

Government Affairs Paid Leave Resources

Paid sick leave requirements

Starting January 1, 2018, employers in Washington will be required to provide their employees with paid sick leave. Accrual Paid sick leave shall accrue at a minimum rate of one

Industry News

Despite Airbnb, hotels still seeing record profits

Hotels across the country are continuing to experience record profits and occupancy levels, even as competition heats up from home-sharing rivals like Airbnb. In a report released Tuesday, the industry research firm STR provided data showing that hotel industry revenues across the U.S. reached $199 billion in 2016, an increase of nearly $9 billion over 2015. (San Diego Union-Tribune)

Industry News

Congress holds debit card tax hearing

Members of the House Financial Services Committee met today to discuss the repeal of debit card swipe-fee protections that currently keep transaction costs fair and reasonable for restaurateurs and other small business operators. Today’s hearing offered an in-depth look at the updated version of the Financial CHOICE Act. Drafted by Rep. Jeb Hensarling, R-Texas, the bill would reverse the protections passed as part of the Durbin Amendment in 2010. (National Restaurant Association)

Industry News

Papa Murphy’s tests delivery with Amazon

Papa Murphy’s Holdings Inc. is testing delivery at seven restaurants in the Portland, Ore., and Seattle areas with Amazon Restaurants as it seeks to join its pizza competitors while taking advantage of one of the biggest trends in the restaurant industry. The test marks the Vancouver, Wash.-based chain’s first foray into bringing pizza directly to customers. (Nation’s Restaurant News)

Industry News

Data suggests employees are highly satisfied at work; do not want to see major changes to scheduling practices

In a recent Portland Metro area survey, restaurant workers across the region reported high levels of job satisfaction and a preference for maintaining or making minor adjustments to current policies over any major changes. The findings come from the Portland Metro Restaurant Workers Survey, conducted between Nov. 18, 2016 and March 27, 2017. (Oregon Restaurant and Lodging Association)

Training & Education

Bonney Lake High School Wins Bite of Apprentice!

Since 2012, the ACF Washington State Chefs Association has hosted the Bite of Apprentice, a fundraiser that brings together apprentices from restaurants and students from schools to compete for having